Intus Healthcare Reviews 2,774

Needed to hire a CPAp machine as I was diagnosed with severe sleep apnoea by the NHS but had a 6 month wait for an NHS device. I hired a device from Intus Health care and was very happy with the servi... See more

The waiting list in my area for sleep apnea studies on the NHS is 6-8 weeks from referral (it's been a few weeks and my referral hasn't even been looked at yet) then another 8-10 weeks for analysi... See more

Representatives on the phone are helpful and patient. Products are delivered on time and best of all the new RemZzzzs CPAP Mask liners are a game-changer for me. I've used my CPAP machine for 8 year... See more

Resmed Air Mini Auto Travel CPAP machine and Medistrom Pilot Flex travel battery. Expensive but worth every penny. DPD messed up the delivery but the Intus rep was brilliant and sorted out a Sat... See more

Already using this type of mask & really happy with it until it split (after lots of use)ordered replacement easily & it arrived quickly. I like the idea that it can be returned if unopened but not pl... See more

Following a sleep test via the NHS showing I had up to 60 apnea interventions per hour I decided obtain a CPAP machine privately rather than wait months for the NHS. I was almost at the point of loosi... See more

The first time dealing with this company to buy a product, and I was so pleasantly pleased. From the live chat options, that actually worked with a real person, to that of guidance and support... See more

Having been diagnosed with severe sleep apnoea the CPAP machine hired from Intus health care was most useful in the 6 month! wait for an NHS device. The manuals appeared daunting but when I phoned the... See more

We were not able to use the AirFit N30 Nasal Cushion CPAP Mask Starter Pack due to my husband having Alzheimer's and finding trying new things impossibly difficult. The Customer Care Team at Intus Hea... See more

Two women were hugely helpful to me when I was trying to get a correct small replacement piece. I was away from home and hadn’t remembered to bring a small part. Thanks to Laima Jucnevic and Karen Hil... See more

Intus Healthcare's system for testing your sleep is so well done. Once you have enquired and made payment they respond super quickly. They send you a very well packaged and simple to us... See more

Decided to bypass the NHS, useless in my experienceof needing them. Over 2 weeks to even see the doctor to tell them I have been diagnosed with severe sleep apnea, let alone the time for referral and... See more

Fantastic customer service, very helpful. I had a faulty mask and a replacement was sent out priority delivery. Response was very quick. I got a follow up message to let me know they recieved my fault... See more

All my questions were answered .Really good advice given , I’m not technically minded or confident but there help and the app got everything up and going . Should have got my travel CPAP ages ago so... See more

This company saved my life, thought I was dying in the night having a massive panic attack attacks waking me up, I did not sleep for over three months so went to the doctors they were extremely unhel... See more

Having tried many different types of pillows to help me achieve a good night’s sleep with full face mask, I wasn’t expecting much when I first saw the pillow. However, it’s turned out to be really co... See more

I recently had to ask a technical query for a machine I bought several years ago. Kelly has been enormously helpful - knowledgeable and interested in helping me resolve my issue, she has gone above an... See more

I was given your details by the clinic where I am having a hip operation. I ordered the device to monitor sleep apnoea. You said it would arrive within 2 working days. It did. I received a step by... See more

Ordered my test on 16 July. I was then tested, diagnosed, and sent my cpap machine by 23rd July. Just one week! The instructions are super easy for the oxygen-deprived brain to understand. Great selec... See more

There appears to be a design fault with the Foam cushion for Nasal 405 Flexifit mask. the apex of the foam cushion ( where it rests on bridge of nose splits apart after only couple of weeks causing ai... See more

Contract cancellation is way too complicated and I have been paying for a rented CPAP machine for the last 4 months without using. Original packaging is expected which is insane. It's a cardboard box... See more

Poor information pre-order. Poor product knowledge on call back after purchase. I now have a travel Cpap costing £729 which you cannot supply a battery lead for. I have upgraded my review. The above... See more

I booked a CPAP home test for my husband. The kit arrived quickly and was easy to set up and complete. We used the digital option so the results arrived really quickly and the report produced was thor... See more

This is a scamming company. They've put the stars themselves because they dont deserve them. I ordered a bundle online for next day delivery,waited at home all day for the delivery then they sent me a... See more

Intus Healthcare's customer service is better than Amazon's, just as prompt and convenient, but also caring and kind. If I could rate it 11/10, I would. Kelly Ash has been an exceptional customer s... See more

Intus Healthcare have been managing my sleep apnoea for the past 6 months and their service has been excellent. I joined their Intus Plus programme where, for a very reasonable fixed monthly fee, they... See more

After a very disappointing ordering experience and the delivery company delivered to the wrong address. Then parts of my order was missing ☹️ A couple of phone calls later, 30 mins later courier pick... See more

Website is easy to use and navigate. I bought the cpap face balm. It arrived quickly and in perfect condition. The product does not last long though, I have to re apply at least once during the nigh... See more

Pretty excellent experience. The device arrived super quick with instructions. I went with the rapid test that “talked” to an app. It was easy to administer and not too obtrusive overnight. And then t... See more

Really easy to order the sleep test kit and it arrived the next day. Very simple and comfortable to use and didn't disturb my sleep. All instructions are easy to follow. Results received within 24... See more

The equipment I rented from them turned up two days after placing the order. When I called to get some advice as to whether I was using the equipment correctly, the person I spoke to was very polite a... See more

The device came on time with a special delivery and good packaging and all the accessories what I needed. The device was clean and settled up to just turn it on and use. Othe accessories like tube and... See more

The time from deciding to check myself out and getting the results was very short. The kit worked exactly as described and was hassle free. Everything that was needed was provided. Returning the... See more

An outstanding service! Sleep test kit was received very quickly. The test itself was simple to administer with clear concise instructions. Sleep data was sent over through the app early next morning,... See more

They took over an NHS contract to supply my CPAP. I have no opinion on that either way, because I was told to still keep using a machine they did not supply. But now I’m being bombarded by emails than... See more

I called their contact line and explained my situation that I need a CPAP device for my father-in-law who was diagnosed with obstructive sleep apnea more than 15 years ago. The issue is, my father-in... See more

Called up to get advise on the sleep apnea test and what suitable mask for a mouther breather. Operator only responded in a generic way without any depth, which left me knowing less than I did befo... See more

Customer service was fantastic, I had a problem with the delivery company, they were quick to respond and help to resolve the issue. Then the product turned up and was exactly what I had ordered so ve... See more

Easy to use at home sleep test with very fast results, and was able to get a consultation the same day over the phone. When the results weren't conclusive they offered me additional tests entirely for... See more

I'm new to my CPAP machine and mask. The hospital didn't have the small headgear for the mask that fitted best, but decided that the medium would be ok. After 3 horrendous nights of leaking I decided... See more

Intus diagnosed my partner's sleep apnea within 24 hours and the CPAP equipment is already making a difference one week from the initial order. We shouldn't have to go private but with the NHS dia... See more

Sick of waiting on the NHS for CPAP post diagnoses of moderate OSA. Hired one from here. Came within 48 hours and the opportunity to purchase the machine after 6 payments or return. Early days using t... See more