LABFRESH Reviews 2,319

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, particularly shirts, undershirts and t-shirts. Consumers appreciate the innovative features and the stylish design of the garments. People highlight the good fit, especially for those who struggle to find well-fitting clothes due to athletic builds or height. Consumers consistently highlight the exceptional customer service, describing it as responsive, friendly, and helpful. Reviewers mention that the customer care team goes above and beyond to resolve issues quickly and professionally, often exceeding expectations. The brand is commended for its commitment to customer satisfaction and for standing behind its products. Regarding the order experience, there are mixed opinions about the fitting and the color of some products.

Based on these reviews

Rated 5 out of 5 stars

For a shop offering their articles on internet, this brand offers you real fitting tables. With my small waist and long legs, for trousers a L is always too short, while an XL will be short too, but m... See more

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Rated 4 out of 5 stars

Received a beautiful shirt and after wearing I noticed a hole in the shirt which looked like a fault in the fabric. After contacting I received a quick reply and after reviewing the fotos I’d send I... See more

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Rated 5 out of 5 stars

I just love the refinement in their cloth. Ofcourse the 'keep freshnesh' is a big plus. Biggest reason i buy from them is they have a rare 'good' qualification on the site GoodonYou for this kind o... See more

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Rated 5 out of 5 stars

Fantastic! I've been embarrassed by sweat stains my whole life. No amount of deodorant or Botox helped. You've solved that now. And your easy-care clothing line is fantastic and looks great too! Innov... See more

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Rated 2 out of 5 stars

Fast delivery but the package was mangled and some products was of a different kind than what I ordered. Also, the size/fit and quality did not match my expectations when compared to other brands in t... See more

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Rated 5 out of 5 stars

Great products, even better customer service. I'm a massive Labfresh fan. I ordered a Lot (pun intended). Their products never disappointed me. Well, rarely: the latest product I ordered... See more

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Rated 2 out of 5 stars

White t-shirts have become nearly transparent, and it wasn’t only me as there was another customer at the shop saying the exact same thing, when i was returning my order of white t-shirts. However,... See more

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Rated 5 out of 5 stars

Next to Museumplein is the cozy store of Labfresh. The staff is very helpful and I like to try on different sizes and feel the difference in material because the brand uses different sustainable fabri... See more

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Rated 5 out of 5 stars

LabFresh went above and beyond to assist after I needed to return shirts that were too small. They assisted with sizing advice and helped with return shipping costs. I probably emailed with everyone o... See more

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Rated 5 out of 5 stars

I have to be honest: I didn’t know much about Labfresh at first. After researching the company’s history and seeing the collaboration with Cortazu, I was immediately convinced. The item arriv... See more

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Rated 3 out of 5 stars

The fabric is good but the color fastness is a disappointment. The shade of black of a T-shirt is different from that of a pair of trousers, so you can't wear them together. Also the black tshirt got... See more

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Rated 5 out of 5 stars

Been buying here for years; it's high quality, durable clothes. I especially love the t-shirts, but the pants, iron free shirts and jackets are also great! What also stands out is the customer c... See more

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Rated 5 out of 5 stars

I have by now built up quite a collection of Labfresh products over the years. The fact that I am a returning customer is simply due to the great product line of Labfresh. The quality is way higher an... See more

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Rated 5 out of 5 stars

Shirts fit great and look great, fabric is soft and not too thin. Another very positive thing to mention: Great service! I did have a small issue with a product and their customer service reso... See more

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Rated 4 out of 5 stars

The T-shirt feels very high-quality and comfortable on the skin—you can really tell that it’s well made. The only small downside is that the fit is a bit too loose and wide. Still, I would definitely... See more

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Rated 5 out of 5 stars

One of my favourite clothing brands, after discovering them I replaced almost my entire wardrobe from top to bottom with Labfresh products. I am Dutch and live in Denmark so I also share a personal co... See more

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Rated 5 out of 5 stars

I've been shopping at Labfresh for a few years now. It started out with a nice non-iron shirt, but that quickly became more. Their shirts, besides doing a good job at being non-iron and liq... See more

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Rated 5 out of 5 stars

Good service in the store. Good variety of models. Yet not many different colors to pick from, and a bit too basic in style. Some of the shirts are way too transparent/see-through, which, of course,... See more

Rated 5 out of 5 stars

I’ve always struggled to find shirts that actually fit me well because of my more athletic / muscular build – most brands are either too tight around the chest and shoulders or way too loose aroun... See more

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Rated 5 out of 5 stars

Had a small issue with one of their products (knitted shirt) after I had worn it a few times. Contacted their customer service team, and the issue was immediately effectively resolved. This definitely... See more

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Rated 5 out of 5 stars

I received the khaki undershirt and it literally saved my life. I’ve been struggling with hyperhidrosis at the armpits and I thought I would never be able to find a solution. Thank you so much for cre... See more

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Rated 5 out of 5 stars

I was walking in Amsterdam when I first bumped to your store and was attracted by the window message about your freshness approach to shirts - I ended up buying shirts, trousers end socks - I have alr... See more

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Rated 5 out of 5 stars

There was an issue with my order, but the customer service team were incredibly helpful and sorted it out quickly and professionally. Really impressed with how responsive and supportive they were, i... See more

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Rated 5 out of 5 stars

The only thing as high quality as their product, is their customer service. I’ve ordered plenty from Labfresh over the years and whilst never necessarily their fault whenever an issue has occur... See more

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Rated 5 out of 5 stars

I have tried many shirts before, but these are by far the best. Very comfortable to wear, absolutely dry, and fabulous customer service. The customer service responds very quickly and is super friendl... See more

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Rated 4 out of 5 stars

Finally, the shipment arrived in time, but… First the stocks didn’t match the shop, thus the order couldn’t be fulfilled. Second, my request for change was misunderstood and caused another delay. A... See more

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Rated 5 out of 5 stars

They make quality products, especially the knitted and other shirts. I had some problems with the zippers of my backpack (hopefully this is not a structural problem) but their customer service helped... See more

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Rated 5 out of 5 stars

Good clothes for a reasonable price. The sweat is indeed covered. And even if something doesn’t fit, the support is truly helpful and, well, supportive. Great company so far with my experience.

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Rated 5 out of 5 stars

Great customer service, i’m a customer since day one (when is was a kickstarter even ) Ordered mulitple clothes during the years. My last order where Some pants, size didn’t fit. Aftercare is g... See more

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Rated 5 out of 5 stars

I love Labfresh under t-shirts. I purchased both black and white. Great quality, easy to clean, and almost not visible until the light colour shirts. Fast delivery, great quality.

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Rated 3 out of 5 stars

Ordered 2 different shirts, I wanted to return 1 of them because of the boring quality. I went into their portal to make a return, but they only offered return through UPS, which is a problem where... See more

Rated 5 out of 5 stars

So satisfied with their products and service! We received amazing service both in the shop in Copenhagen and from the online team. The items are so comfortable, and the quality is outstanding!

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Rated 5 out of 5 stars

I had a very positive experience with LABFRESH, both with their customer support and in-store team. I contacted them about a refund for a returned item and received a swift, clear response. The... See more

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Rated 5 out of 5 stars

What a great clothing brand with fantastic customer service. I recently had an issue and was helped very quickly and well. What a service! Many thanks to Tessa (this one is for you 😉 ) Highly recomme... See more

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Rated 5 out of 5 stars

I recently had an issue with one of my shirts. After experiencing the same problem twice, I reached out to Labfresh, and their customer service was outstanding! They responded quickly, explained... See more

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Rated 5 out of 5 stars

Game changer! "Is there a man sweatier than you" is what people have joked about with me for years. It's not a caption I want tagged to every photo. But today I wore an undershirt for the first time,... See more

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Rated 5 out of 5 stars

Friendly help from shop-staff helped me with a great set of pants and a shirt that fits perfectly - just like the rest of LabFresh in my closet. Luckily, more will continue to come

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Rated 5 out of 5 stars

Great products and customer services department. I had a question about an order I wanted to do, they replied within a couple of hours with a solid solution.

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Rated 3 out of 5 stars

The T-Shirt I bought has a super nice fit and fabric, however the sweat pads under the arms are annoyingly noisy and makes rustling noises whenever you move the arms.

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Rated 2 out of 5 stars

The shirt fit nicely and have great color, which keeps in washing. However they aren't as stainproof as they promiss and they won't come out of the washer wrinkle free. Still need ironing. They last f... See more

Company replied


Company details

  1. Men's clothes shop

Written by the company

0% stains. 0% odour. 100% breathable fabrics. Designed and made in Europe by Dutch and Danish innovators who aim to change the way we consume fashion.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best thing ever

Solve my life

26 January 2026
LABFRESH logo

Reply from LABFRESH

Hi Karen!

We're so happy to hear that :)
Hope to see you again!

Kind regards

The Labfresh team!

Rated 4 out of 5 stars

Received a beautiful shirt and after…

Received a beautiful shirt and after wearing I noticed a hole in the shirt which looked like a fault in the fabric. After contacting I received a quick reply and after reviewing the fotos I’d send I got the option to order a new item of choosing.
Very happy with this quick solution, great service.

5 February 2026
Unprompted review
LABFRESH logo

Reply from LABFRESH

Hi Martin!

Thank you for your review!

We're happy to hear that our customer service team took good care of you :)

Hope to see you again soon!

Kind regards

The Labfresh team

Rated 5 out of 5 stars

Great shirt

Great shirt. Great services

25 January 2026
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Reply from LABFRESH

Hi !

Thank you for your kind words. We're happy to hear it!

Hope to see you again soon :)

Kind regards

The Labfresh team

Rated 5 out of 5 stars
LABFRESH logo

Reply from LABFRESH

Hi Tim!

Thank you for your review!

We love to hear it :)

Hope to see you again soon!

Kind regards

The Labfresh team

Rated 5 out of 5 stars

Extraordinary serviceminded staff in…

Extraordinary serviceminded staff in the store and excellent high quality products.

27 January 2026
LABFRESH logo

Reply from LABFRESH

Hi Bo!

Thank you for the kind words :)

We're so happy to hear that you had a great shopping experience and hope to see you soon again!

Kind regards

The Labfresh team

Rated 1 out of 5 stars

Doesn't work

It doesn't actually stop sweat completely, only partially and for the price it sells it's basically a scam.

27 January 2026
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Reply from LABFRESH

Hi Tomislav!

Thank you for your feedback!

We’re sorry to hear that your t-shirts are not living up to your expectations. That is of course not the intention!

While some our t-shirts have slight differences in technology and performance, we’d of course love to get back on track with you with the perfect product :)

We’ll be reaching out via email to ensure a good solution - hope to hear from you!

Kind regards,

The LABFRESH team

Rated 5 out of 5 stars

Service and quality

Service and quality

27 January 2026
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Reply from LABFRESH

Hi Mads!

Thank you for your kind words :)

We really appreciate them and hope to see you soon again!

Kind regards

The Labfresh team

Rated 5 out of 5 stars

Best pants ever

I have bought several pants from Labfresh and always been happy with my purchase..

27 January 2026
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Reply from LABFRESH

Hey Jesper - happy to hear it! Thanks a tonne for sharing :)

See you next time!

Kind regards,
LABFRESH

Rated 4 out of 5 stars

High-quality

The T-shirt feels very high-quality and comfortable on the skin—you can really tell that it’s well made. The only small downside is that the fit is a bit too loose and wide. Still, I would definitely recommend buying it.

26 January 2026
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Reply from LABFRESH

Hi Sören!

Thank you for your feedback!

We're happy to hear that you like the quality of our T-shirts :)

We offer different fits as well as different materiels in our T-shirts. You can find them all in our online store as well as our physical ones :)

In case you need assistance, you can write to us at  hello@labfresh.eu and we'd be happy to help you find the best size and fit for you!

Kind regards

The LABFRESH team

Rated 5 out of 5 stars

Refined, fresh en responsible made clothing!

I just love the refinement in their cloth. Ofcourse the 'keep freshnesh' is a big plus.
Biggest reason i buy from them is they have a rare 'good' qualification on the site GoodonYou for this kind of neat casual chic cloth. Labfresh score's good on: Animal, Labour and Environment

25 January 2026
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Reply from LABFRESH

Hi Richard!

Thank you for your wonderful review. We’re so glad you appreciate the refinement of our fabrics and the freshness feature :)

This is indeed at the heart of what we do!

Kind regards

The Labfresh team

Rated 5 out of 5 stars

Hassle-free ordering process & excellent customer service

Labfresh offers a hassle-free ordering process with excellent customer service to assist in the event of any issues.

26 January 2026
LABFRESH logo

Reply from LABFRESH

Hi Sasa!

Thank you for your feedback!

We're happy to hear that you've had a smooth shopping experience with us and hope to see you again soon :)

Kind regards

The Labfresh team

Rated 5 out of 5 stars

Everything great

Everything great, from product quality, customer relationship, delivery, returns, ...
I am slowly replacing my clothes with labfresh clothes.

26 January 2026
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Reply from LABFRESH

Hi Udo!

That's what we like to hear - thank you so much for sharing! Happy to hear it's all 10/10 ;)

See you next time! Enjoy :)

Simon @ LABFRESH
Head of Ecommerce & Operations

Rated 5 out of 5 stars

Labfresh undershirt does exactly what…

Labfresh undershirt does exactly what it promises to do. Recommended

26 January 2026
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Reply from LABFRESH

Hey Christian!

Love to hear it. Thanks for sharing, the 5 stars - and the recommendation! Warms in these cold times :)

See you next time! Enjoy :)

Kind regards,
LABFRESH

Rated 5 out of 5 stars

Lovely seawool sweater

Lovely seawool sweater, shipped very fast. 😍Labfresh!

26 January 2026
LABFRESH logo

Reply from LABFRESH

Thank you for the review, Johan! Happy to have you with us ;)

Enjoy!

Kind regards,
LABFRESH

Rated 5 out of 5 stars

One of my favourite clothing brands

One of my favourite clothing brands, after discovering them I replaced almost my entire wardrobe from top to bottom with Labfresh products. I am Dutch and live in Denmark so I also share a personal connection to the brand and their Dutch/Danish roots.

26 January 2026
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Reply from LABFRESH

Hi Sven!

Thank you for your kind words :)

A wardrobe full of LABFRESH is the biggest compliment we could receive. Thank you so much for your trust and support :)

We love hearing that like us, you too have roots in both Denmark and The Netherlands. Happy to have you on this journey with us :)

Kind regards

The Labfresh team

Rated 5 out of 5 stars

“Excellent seller

“Excellent seller – very professional and trustworthy. Communication was fast and clear, and the overall experience was great. Highly recommended!”

21 January 2026
Unprompted review
LABFRESH logo

Reply from LABFRESH

Hi there Silva!

Thanks for the nice words - love to hear you had a great time shopping with us!

Hope to see you back soon :) Enjoy!

- LABFRESH

Rated 5 out of 5 stars

The best fitting T-shirts I’ve ever…

The best fitting T-shirts I’ve ever worn. Definitely worth it, I highly recommend them :)

19 January 2026
Unprompted review
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Reply from LABFRESH

Hey Andrea! Love to hear it - thanks for the awesome review!

Thanks for sharing :) See you next time!

Kind regards,
LABFRESH

Rated 5 out of 5 stars

They make quality products

They make quality products, especially the knitted and other shirts.
I had some problems with the zippers of my backpack (hopefully this is not a structural problem) but their customer service helped me out excellent and sent me a new one.

15 January 2026
Unprompted review
LABFRESH logo

Reply from LABFRESH

Hi there Richard!

Thanks for leaving a review, happy to hear you're liking what we do! :)

Hope the new backpack is much better, and holding up as expected. Enjoy!

Kind regards,
LABFRESH

Rated 5 out of 5 stars

Great customer service

Great customer service, i’m a customer since day one (when is was a kickstarter even )
Ordered mulitple clothes during the years.
My last order where Some pants, size didn’t fit.
Aftercare is great and came with a great solution.
Keep up the good work!

12 January 2026
Unprompted review
LABFRESH logo

Reply from LABFRESH

Hey Kees!

Thanks for the nice words :) We're beyond grateful for having people like you with us for so long - thanks a tonne!

Appreciate the 5 stars and long lime loyalty - see you next time!!

Kind regards,
LABFRESH

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