MakePhotoPuzzleUK Reviews 210

Not as advertised!

Not a custom plushie but a print of your picture on the pillow. I could do that myself for half the price. Very disappointed that I didn’t read these reviews upfront.

A most wonderful gift.
Arrived and came in great condition.
Lovely gift. Very pleased with it

Did not receive my item, received an email to say it had been delivered only to find photos of a random front door that isn't mine.
Contacted customer services who are sending useless replies like check with everyone in your household check your mailbox etc...
I've already said this isn't my house.
Opened a dispute with PayPal who found In the sellers favour as they have proof of delivery even though it's been misdelivered.
Absolute waste of my time and money and they are also based in China not the Uk

Says it’s UK site but it’s actually China. Order arrived bent and broken. Partially the shipping company’s fault, but they also packed it in a thin cardboard with no padding or anything. Photos are also not great condition. Overall I think definitely not worth the high price point

'Plushie' arrived but not as advertised! Stay away! the item i order was a custom plushie for my child, i got sent a print out of the picture on a 'pillow' not a plushie. Asked for a refund as misadvertised, still waiting reply. Avoid!

I had a small problem with my order but the customer service I received from Vivian was second to none
Well done

i spent over £50 of 3 personalised action figures, i received 3 crappy pieces of vinyl! company is in Hong Kong and a total scam!!!! AVOID at all costs!!!!!

One star because you can't give zero.

DO NOT use this company. Not based in the UK at all and do not deliver anything close to the product ordered OR in the timeframe quoted.

Absolute scam of a site. Just don't.

SCAM WEBSITE! do not buy from here. said it was a UK website, but when i emailed to track the late delivery, they said it was stuck at customs? also, when i put my card details in they took an extra £10 for “priority shipping” and “VIP delivery” (a load of rubbish cause it took over 2 weeks to come) do yourself a favour and order from the official website not this awful fraudulent one

I wish I had read the reviews of this company!!. Save your money . I order a personal action figure for my wife . It is the worst quality I have seen . Its just a cheap key ring.I paid £27 and it’s not worth anything. Email sent to them, asking for refund but I’m not holding my breath .

Super
Communication ahead of my order to try help with shipping requests . Really great service

Unfortunately I can't review the product itself as if never arrived. I spoke to customer service on a number of occasions but was given an excuse everytime for why I haven't received my item. It's been several weeks and I missed the event I initially brought the item for. Additionally I paid extra for a faster service and I was offered a 2.99 refund for all my troubles.

Giving one star because it's not possible to give none..TERRIBLE quality, nothing like the item advertised..Wish I had researched the reviews before I spent my money. Rip-off

Terrible products absolut con artists do not buy you will not get what you ordered I ordered an action figure and got a key ring for £30

There was a misprint on the jigsaw puzzle I had ordered, Elsie, the lady who helped me was very kind, polite, efficient and professional. I got emails back within 24 hours of sending mine and the problem was rectified extremely quickly, all I had to do was send a picture of the misprint on the puzzle and the box. Very happy with how quickly and easily it was resolved.

Responsive, clear, timely communication. Helpful. Very positive experience.

"Music box" arrived. Didn't expect much to be honest, but this is garbage. No instructions either

I recently discovered this website, and since it was my first time ordering from them, I decided to take a chance before reading any reviews. I purchased a personalised mini music record player box as an anniversary gift for my boyfriend and me. After reading other reviews, I was stressing out that the quality of the product will be really bad or that I will never receive my package but it was really unnecessary. My order came in a very good quality, it looks beautiful and I’m so happy with it. Yes, the package came from china. I ordered it on October 5th it was supposed to be 7-10 working days standard delivery as stated when ordering, but then it was showing on their website that it will be expected to be delivered by October 24th so I was worried that I won’t receive it on time by October 25th -our anniversary date, but actually it arrived on Sunday, October 19th. I just want to say Thank you for such a beautiful gift and I can’t wait until my boyfriend will see it, I’m sure he will like it as much as I do.

Very disappointed with delivery as i paid for 3/5 day delivery which come after that time period, but was fully refunded the difference, brilliant customer service and my query was dealt with very quickly and the music box I got for my son and daughter in law for there wedding anniversary was absolutely beautiful 😍 would definitely recommend and buy from them again 😀

Outstanding
Definitely recommend