Moneybox Reviews 3,932

Ali from Moneybox was absolutely fantastic. He took the time to answer all of my questions clearly and patiently, breaking everything down with simple explanations that were tailored specifically to m... See more

App is clear and easy to use, advisors were always available and quick to respond with accurate information. They were all extremely polite and helpful, at one point even responded out of hours to... See more

Very rarely do anything online but this website is so user-friendly. More importantly when you send a question to them, they answer so quickly, in full and very clearly. my compliments for customer c... See more

Moneybox was one of the best decisions we have made, we used the Lifetime ISA to help us save and its been easy to use and easy during our house purchase. Ali was my last point of call and he was supe... See more

Downloading the app was pretty straightforward as so was initiating my transfer request. Although it went quiet for a few days it was completed within 7 days, fantastico!! Like other apps seeing the d... See more

Moneybox is a game-changer for effortless saving and investing. Its round-up feature turns spare change into real growth, while its intuitive interface makes managing money easy. With options like ISA... See more

Very easy and accessible features across the app which makes understanding the tools they provide so much easier. Clear and cool projections of future plans and the ins/outs on how to boost this to ga... See more

I’ve been using Moneybox for just over five years and, thanks to how easy and consistent it makes saving and investing, I’ve built up around £35,000 in that time. I genuinely don’t think that woul... See more

The app seems to be missing something, I've got an ISA, what I want to see is how much interest I earn on the main page, like a mini statement, you can see what you earn on the day but I would like op... See more

Excellent customer service. I’ve rung a couple of times and didn’t have long to wait on the phone. Emails were answered quickly and issues resolved - really excellent - friendly, intelligent and hel... See more

Moneybox is a fantastic way to save money. Very easy to use and navigate. Saving pennies weekly to money box, very quickly adds up to a nice piggybank amount for rainy day contingencies or hol... See more

For first time buyers we recommend using Moneybox. The team has been amazing at providing us all the information needed 24/7, guiding us through every step of the process and even working late in the... See more

User friendly. Great customer service. Within the app, there was useful short articles about useful themes eg "new tax year checklist", I could click onto it which provides short and concise informati... See more

Recently engaged with MoneyBox Mortgages to help with buying our first home. Really impressed so far by how genuinely supportive and patient the team are, every team member I've spoken to has been gen... See more

Very convenient app with excellent customer service. The staff were very helpful, and the AI assistants also provided quick and accurate responses to our queries. We used Moneybox to save for our f... See more

We choose moneybox after reading good reviews and they were extremely accommodating and supportive in handling the mortgage. Our case was handled by Helen, who was very friendly and understanding of o... See more

5 star service from Moneybox throughout my mortgage application. They proactively sent regular updates, spoke to our mortgage provider and solicitor and we're very speedy to respond to any query. T... See more

I was told that a savings account had been removed from the app. This was simply untrue. When I challenged this and provided evidence, Moneybox continued to insist the account had been removed. I... See more

First time buyers! We used MoneyBox to save for our deposit and the mortgage advice that comes with it and we can’t fault it. It’s been smooth from day 1, quick responses and helpful all ar... See more

Moneybox makes getting your mortgage easy. We booked an appointment with a mortgage advisor online within a week which is much quicker than other mortgage brokers. We worked with Carmina who went thr... See more

This company is an absolute joke!! Changed my direct debit account as Santander wanted £9.50 in fees a month for nothing extra. Have sent them copy of last statement, new current account details,... See more

I recently had a problem with transferring money into my Moneybox account - just hopeless with technology! I emailed customer services and they could not have been more helpful Not only gave me the... See more

We couldn't recommend using Moneybox enough. Up until a few weeks ago, we never thought we'd ever be able to buy. However after a phone call with Moneybox's advisors, they talked us through all our op... See more

I was lucky enough to be connected to Funmi at the outset. I think she soon realised that some of the tech involved might tax my patience. Over several sessions (my transfer bank made a massive mess o... See more

App is user friendly (not full of technical jargon!) with visual aids as well as figures to show how accounts are performing. Plenty of other account options on the app but, never pushed into opening... See more

I have had a 32day moneybox savings account for a few years this being fed mainly through round ups on my spending, which I think is such an easy and not really noticeable way to save and can very soo... See more

I had a LISA account with moneybox to save for my first home. The account was very clear in terms of what government bonus I would receive and it was extremely easy and hassle free to release the fund... See more

I’ve been using Moneybox since 2020 during covid, so happy that it’s grown well since then. The app is easy to use, the weekly payment means I don’t think about it which is the best way to invest. It... See more

I spoke to Elizabeth on the phone, she offered outstanding customer service. Even followed up with two emails to further confirm my query. Very refreshing to receive such strong support You are a... See more

Great service. I have used Moneybox for years and recently applied for a mortgage using their broker service. Lots of helpful advice and speedy process. My only comments would be that meeting take pl... See more

From start to finish moneybox were super knowledgeable and helpful and most of all, very quick to respond. I'd highly recommend them! We worked with Vicky and Simeon who were fab! We are first tim... See more

Fantastic experience from start to finish, Charlotte Lindgren went the extra mile for us when we encountered delays and problems with our purchase. She was constantly providing updates and doing what... See more

A huge thank you to the Moneybox team for guiding us through our mortgage journey! Their expertise, patience, and dedication made the process smooth and stress-free. They took the time to unders... See more

Opening my ISA and transferring in my old ISA was the most straightforward I have ever experienced compared to anywhere else. I was able to apply to transfer in my old ISAs in minutes on the app. In... See more

I set up the app on my iPad and once account was opened transferred my Cash ISA from another bank which was paying far lower rate, this was done within a week and I could see interest accumulating on... See more

We found our mortgage adviser (Carmina) so very helpful and couldn’t recommend her & Moneybox enough in that respect. First time buyers so all quite daunting but Carmina made it all very clear for... See more

Moneybox advisors help has been invaluable. Don’t let yourself be persuaded by paid mortgage advisors when they tell you that just because money box provides a free service it will not be taken serio... See more

Very poor customer support. 3 months to respond to an ISA transfer request. Due to delay it was made clear it was no longer required,but then against my wishes, 3 months later, Moneybox transfer my I... See more

Quite cheeky asking for review directly but I guess that makes sense, shows some level of confidence. Kevin has done a great job, waiting for Meg to show the same professionalism (which Kev has demons... See more

So far, so so good! We're going through the process of moving home. Approached Moneybox and the response was fast, efficient and professional. Ryan helped us through the early stages of a full af... See more

Our experience with Moneybox overall has been amazing. Everyone is so helpful and no question is too much. In particular Kayleigh, our mortgage advisor is quick to answer questions and ensures we have... See more

Charlotte made our experience so smooth! As first time buyers, we had no idea what was going on a lot of the time but she answered all of our questions, went above and beyond to help keep track of com... See more