Tembo  Reviews 5,677

I’ve had a really strong experience with Tembo. They didn’t just process paperwork – they actively guided me through the whole mortgage journey, explained trade-offs clearly, and caught a few mistak... See more

We dealt with Amy as our current mortgage deal was up & we needed to take a new deal. Tembo were absolutely fantastic, very fast at replying to emails & always very helpful! When we originally took o... See more

I saw an add encouraging NHS staff to consider Tembo for mortgages. I was so glad I did, fantastic friendly staff, and they made me feel really supported throughout the process. Their extensive know... See more

Superb company. Was over 12 months of back and forth until i eventually got a property i was looking for. Communication from my advisor Jason, was consistent, check in's when I was at a lull on viewin... See more

We experienced an amazing service first from Bethany who was really patient with us while we searched for a house. She provided clear information and guidance. Then once we found the house we wanted C... See more

Tembo are to the mortgage market what Octopus are to the energy market. A breath of fresh air. Refreshing to be able to actually speak to people, but even when messaging, NOT receiving the painful a... See more

From start to finish the team at Tembo have been so helpful and efficient. They have kept us updated at every step re our house buying and have explained every step. Communication has been excellent.... See more

The entire process was seamless from start to finish. Matt Lovel and Gemma Bentley were incredibly helpful with both the mortgage and additional borrowing. They secured the best possible rate in a ver... See more

Ben, Amy and Alice were amazing throughout the whole process. As first-time buyers, we had lots of questions, and they were always patient, reassuring, and incredibly quick to respond. Nothing ever fe... See more

I love saving on Tembo. It is just seamless and easy to navigate. Also I had an emergency that I had to contact them so I was in communication with Heather and Kameron. They were both informative, hel... See more

My initial contact with Ermira was a breath of fresh air ! She went out of her way to accommodate my requests and was prompt and efficient in her follow through. Likewise the case manager, Amy, also... See more

I highly recommend Tembo. The whole mortgage process was quick, straightforward, and completely stress‑free. Manny was friendly, supportive, and genuinely took the time to understand my situation and... See more

The team at Tembo are amazing! From the beginning, Ruth was super patient and understanding with all of our questions (we were first time buyers, so there were a lot!). Along with Tia and Sian, the... See more

Luke Bustin and Elly Bradshaw at Tembo were brilliant throughout my house purchase. They were always friendly, approachable, and happy to explain things clearly, which made the whole process feel far... See more

Karl was amazing from start to finish. He knew exactly what we wanted and he didn't disappoint. He went above and beyond for all our needs and he delivered outstanding work. Poppy was also amazing she... See more

We have recently used Tembo to remortgage as it is a a service offered as part of my workplace benefits. The service has been fantastic and the online portal is incredibly user friendly. Emily... See more

I had horrendous problems transferring my ISA from YSB to TRMBO . Tembo totally understood the problem and were very patient and highly professional especially Anthony . Hopefully the issue has been r... See more

Have really enjoyed working with Tembo! As first time buyers, we were quite nervous about the whole experience, but with Tembo everything went smoother than we could have imagined. They were extremely... See more

We were so nervous going into this whole remortgage process for many reasons, but Claudia and Chelsea were both fantastic! From the start to the end we felt supported and were able to understand every... See more

Thank you to Claudia and Chelsea for all their work in helping us secure a mortgage enabling us to purchase our property. Throughout they showed a high level of professionalism ensuring that our needs... See more

Can’t fault these people. Jason was superb. Agreed a purchase Saturday lunchtime. Was being chased for documents Saturday evening & Sunday morning. This pace continued until the mortgage offer was... See more

I’d like to give a big shout‑out to Charlotte and Poppy. Charlotte was incredibly helpful from the very beginning, guiding us through the process and offering different options along the way. W... See more

As a first time buyer Tembo made the buying experience very clear with a well explained start and finish and plenty of of help along the way. I successfully secured a mortgage thanks to the expert wor... See more

I contacted Tembo to remortgage ahead of my fixed rate ending in June and the whole process was very smooth and painless. Olivia Blackburn and Amy Carter were my mortgage adviser and case manager, and... See more

We were really pleased with Tembo and the service we received during our remortgage. The whole process was handled professionally and clearly, and communication was excellent. A special thank you to H... See more

Very straightforward, easy and fuss-free. As FTBs, we haven't much a clue what we're doing - despite reading everything a million times. The team we've dealt with, From Lucy, to Eddie, to Tia, have... See more

Couldn’t have asked for better customer service, we were in a situation where we couldn’t get a mortgage with good rates being self employed and Rob and Christianna made it such a stress free experie... See more

Tia and Ruth have been absolutely brilliant from start to finish. They’ve been so helpful, supportive, and patient throughout the whole process, always taking the time to explain things clearly and... See more

Jennifer was amazing!! So easy to book in calls and always on hand on email or text message to give us advice as first time buyers. She explained each aspect of a mortgage and I felt informed to make... See more

As a first time buyer getting a mortgage was a leap into the unknown. I used Tembo to help and they were extremely friendly, knowledgeable and patient whilst guiding me through the process. Communicat... See more

As first-time buyers, we were quite overwhelmed, but Jo and Callum made the whole process so much easier. Jo was our main contact and she was amazing - clear, patient, and always happy to answe... See more

After having troubles with a previous mortgage advisor and being told we would only get a mortgage for a certain amount, we reached out to tembo, with in a couple days of speaking to them we had a dec... See more

SUPERB Due to our complex circumstances and failed attempts with other brokers we’d basically given up! However, from the first call to Tembo we felt listened to and encouraged by their positivity.... See more

Tia and Lorna have been brilliant from start to finish. They were friendly clear and incredibly supportive throughout the whole mortgage process. Every question was answered quickly and nothing ever f... See more

Leah was amazing! As a first-time buyer, I truly couldn’t have done this without her. She was extremely helpful and responsive at every stage, and I’m very grateful for all of her work and expertise.... See more

Fae and Elly at Tembo assisted me as brokers in my search for a BTL mortgage. Commitments and promises were kept and queries were answered promptly. Their thoroughness and attention to detail were i... See more

Bhavini Shah (Mortgage Advisor) and Abbey Ward (Case Manager) were outstanding! Bhavini gave clear, honest advice tailored to our situation (expats on skilled worker visa) and explained everything... See more