Nomupay Reviews 266

Lee, in customer service was fabulous. Kept in touch, helpful and fixed any issues I had. Fantastic service!

Since Nomupay has so many great people, the experience working with them is nothing less than that. Especially Melisa, she is the kind of person who always puts a smile on your face, she's always enthusiastic, helpful, and always delivers more than you could've asked for. Well done, Melisa, you are making the world a better place :).

Melisa was absolutely superb and efficient! The sign off needed several stages and this was turned around and deployed in 24 hours. Couldn't ask for more!

One of the best companies to deal with everyone keen to help and my tech team questions answered promptly

Team at Nomu are so helpful and the service is extremely slick and easy to use. I would like to point out Simon Lowe for being a great partner to collaborate with, always willing to help and is extremely prompt with responses. It is a pleasure to work with such a great team and platform.

Good team and supported

Great Service!!! Fergal is always on hand to help.

Melisa spent alot of time helping us integrate our system yesterday. She was extremely helpful as always and we wouldn't hesitate to recommend her advice and expertise if you're stuck with anything technical. Thank you Melisa 😊

I have worked with the Simon and the team at NomuPay for a couple of years now, and their professionalism, expertise and ability to service their customers with great solutions is second to none. Their support has helped a number of my customers. They take a great deal of pride in taking care of their customers and offer great value with the products and solutions they offer. Long may the relationship continue.

Melissa and the team are always great and answer promptly.

Melisa was very quick to answer and resolve all queries. Exactly what I would describe as Customer Service.

Wow. What can I say. The support team at Total Processing are a joy to work with. No probelm is every too big or too small for them. They are a credit to themselves and to their employer. I wish all support and customer services teams operated in such an efficient and friendly manner. Take a bow everyone.

We had a checkout problem and these guy are on the ball and sort out a problem very quickly, they are great to work with and reply quickly.

Total Processing has been exceptional, and I want to highlight the incredible support provided by Melisa. As the e-commerce manager at UK Aspire Vendor, I recently needed assistance in tidying up our account. Melisa’s approach was nothing short of brilliant. She suggested waiting until after our Black Friday sales had concluded to avoid any potential disruptions - a decision that demonstrated her expertise and careful consideration for our business needs.

Her foresight and patience ensured a smooth sales period with no hiccups, and the account adjustments were then handled flawlessly. It’s this level of professionalism and care that sets Total Processing apart.

Thank you, Melisa and the Total Processing team, for your outstanding service. Highly recommended to any business looking for a reliable partner!

– Dave, UK Aspire Vendor

Very Helpful with the onboarding and looking forward to working with Total processing

Fantastic service from Wing, always reliable and continuous communication until any issues are resolved. Always follows up to ensure things are still alright before closing the case. Thank you

Fantastic support from Melisa at Total Processing, can't speak highly enough of her, she kept us updated at all times and helped resolve a huge problem we had that was stopping customer subscriptions.

We are highly satisfied with the ongoing support, as we consistently receive timely responses.

I cannot overstate the value that Simon and the Total Processing team have brought to my business.

After years of dealing with unreliable payment processors, frequent outages and poor communication from other providers, finding Total Processing has been transformative.

Since Simon first reached out in 2023, the level of service has far exceeded any previous supplier. The onboarding process was seamless, and Simon's ongoing support, expertise and advice have been invaluable.

Total Processing stands out as the by far payment processor I've worked with, and I look forward to continuing our partnership across multiple projects in the future.

Dealt with Lee from customer support. Very helpful and responded quickly to all my queries.