o2switch Reviews 4,421

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

J'ai perdu mes 2 sites et ensuite je n'arrivais plus à acceder au site admistrateur. Les techniciens ont été receptifs, à l'ecoute et professionnel dans l'accompagnement. Ils ont été rapides et à la r... See more

Company replied

Rated 5 out of 5 stars

j'ai pu upgradé ma version PHP et résoudre le problème lié à un plugin dans mon Wordpress grâce à l'intervention rapide et efficace des services de O2SWITCH Merci

Company replied

Rated 5 out of 5 stars

Excellent All-in-One Hosting with Stellar Support I've been using o2switch for several months now, and I’m genuinely impressed with what they offer. For a single flat rate, you get everything y... See more

Company replied

Rated 5 out of 5 stars

After a rough start, I’m happy to say that the issue I experienced was fully resolved. The support team eventually followed up and made sure everything was working properly. While the initial delay wa... See more

Company replied

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Company details

  1. Web hosting company
  2. Business-to-Business service
  3. Cloud storage service
  4. Drives and storage service

About o2switch

Written by the company

o2switch est un hébergeur web français de qualité industrielle, proposant des solutions adaptées aux besoins des professionnels et des particuliers.

La société basée en France a déjà +15 ans d'expérience dans le domaine de l'hébergement web WordPress, Prestashop, Joomla.

Un support technique infaillible, pour répondre le plus rapidement possible à toutes vos demandes.

Pourquoi choisir o2switch ?

  • Nous sommes propriétaires de tous nos datacenters
  • Un support technique français, à votre écoute 24h/7j
  • Une offre unique illimitée !
  • Testez 30 jours, vous êtes satisfait ou remboursé !
  • Des serveurs performants et efficients en énergie

En savoir plus

L'offre unique o2switch

  • Nom de domaine offert !
  • 12 CPU - 48go de Ram
  • Hébergement multi-domaines illimité
  • Comptes emails professionnels illimités
  • Certificats SSL Let's Encrypt Gratuits
  • Comptes FTP illimités
  • Sites 100% cloisonnés
  • Protection Anti-DDoS Arbor®
  • Anti-Spam IA et RBL

Offre unique o2switch


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Recuperation site et resolution de problemes

J'ai perdu mes 2 sites et ensuite je n'arrivais plus à acceder au site admistrateur. Les techniciens ont été receptifs, à l'ecoute et professionnel dans l'accompagnement. Ils ont été rapides et à la recherches de solutions concrètes. Merci à vous pour l'attention et la resolution de problemes.

9 January 2026
o2switch logo

Reply from o2switch

Bonjour,
Votre satisfaction est notre priorité ! Merci pour votre confiance et votre avis, nous essayons toujours de faire au mieux.
Excellente journée à vous !
Cordialement,
Ludovic

Rated 1 out of 5 stars

Politically biased. Never admit their mistakes

Great webhosting. Very cheap for what they offer. Though, had some problems with them. E.g. once they updated their core software and for 2 weeks didn't admit that the changes made my high traffic website drop (I hadn't made any changes to the system and it just used to drop). Then at one point it just went fine and I managed to understand with my own analytics scripts that the problem was with the file system they said something like "ah, well that's probably because of our raid system". I lost thousands. They never even apologized for not admitting the problem in the very beginning. But that's ok, I kept the website with them, simply because it was inconvenient for me to move such a high load website. Then in october 2025 I just look at another website of mine and see it offline. I contacted them: after about 30+ hours they responded saying that they do not want to provide services to a person from the country I was working from. No warning even AFTER they shut down my server! And it matched and extremely busy period, so I had my website down for like a week and I could do nothing. That was a simple guitar tabs sharing website. No politics, no nothing. Thankfully they did provide me with access to download my databases and files, but the experience was dreadful. Tens of thousands of users couldn't reach my services. I lost hundreds of app users.

Follow up to a response: European Union restrictions do not make you treat your clients the way you did. No preliminary or afterwards warning tells everything about your views. And as it says in the title of this review - you never admit your mistakes.

15 October 2025
Unprompted review
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Reply from o2switch

Bonjour,

Nous sommes désolé de votre expérience et comprenons votre frustration.
Malheureusement, votre compte client était basé dans un pays soumis à des restrictions par l'Union Européenne et/ou les Nations Unies.

De manière indépendante de notre volonté, cela oblige à un respect réglementaire strict.
A savoir, cela a provoqué la résiliation immédiate & sans préavis de toute relation commerciale. Ceci, quelque soit le type de site web hébergé.
Nous vous souhaitons néanmoins un énorme succès dans vos projets.

Cordialement,

Rated 5 out of 5 stars

Service support O2 switch toujours au…

Service support O2 switch toujours au top.
Réponse rapide et efficace 👍
Merci.

13 December 2025
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Reply from o2switch

Bonjour,
Un grand merci pour votre confiance ! Nous mettons tout en œuvre pour vous offrir la meilleure expérience possible.
N’hésitez pas à nous solliciter en cas de besoin !
Cordialement,
Ludovic

Rated 5 out of 5 stars
o2switch logo

Reply from o2switch

Bonjour,
Merci pour votre avis ! C'est un plaisir de vous accompagner et de vous offrir un service à la hauteur de vos attentes.
Nous espérons continuer à vous satisfaire !
Cordialement,
Ludovic

Rated 5 out of 5 stars

Very helpful

14 October 2025
o2switch logo

Reply from o2switch

Bonjour,
Merci pour votre confiance !
Nous espérons vous satisfaire tout autant sur la durée.
Je vous remercie pour votre avis.
Cordialement,
Ludovic

Rated 5 out of 5 stars

super support

16 September 2025
o2switch logo

Reply from o2switch

Bonjour,
Merci pour votre avis ! C'est un plaisir de vous accompagner et de vous offrir un service à la hauteur de vos attentes.
Nous espérons continuer à vous satisfaire !
Cordialement,
Ludovic

Rated 5 out of 5 stars

j'ai pu upgradé ma version PHP

j'ai pu upgradé ma version PHP et résoudre le problème lié à un plugin dans mon Wordpress
grâce à l'intervention rapide et efficace des services de O2SWITCH
Merci

2 September 2025
o2switch logo

Reply from o2switch

Bonjour,
Merci pour votre avis ! C'est un plaisir de vous accompagner et de vous offrir un service à la hauteur de vos attentes.
Nous espérons continuer à vous satisfaire !
Cordialement,
Ludovic

Rated 5 out of 5 stars

Issue Resolved — Satisfied with the Outcome

After a rough start, I’m happy to say that the issue I experienced was fully resolved. The support team eventually followed up and made sure everything was working properly. While the initial delay was frustrating, I appreciate that they took the time to fix the problem. In the end, I’m satisfied with the outcome and can see the company’s commitment to its customers.

2 July 2025
Unprompted review
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Reply from o2switch

Hello,
I’ve just reviewed the ticket you currently have open.
Each time, you received a response in under 2 hours.
You mentioned response times that can take several days, but I wasn’t able to find any such exchange.
We always strive to provide the most relevant and prompt support possible, and I’m sorry if a maximum response time of 2 hours is considered unacceptable.
Best regards,
Ludovic

Rated 5 out of 5 stars

the best company hosting and good price

this company i use from him service hosting form 2018 still now its good company with good price

29 June 2025
o2switch logo

Reply from o2switch

Hello,
We’re delighted that our services meet your expectations! Thank you for your trust and your encouraging feedback.
At your service!
Best regards,
Ludovic

Rated 5 out of 5 stars

Support technique au top

Support technique toujours à l'écoute et efficace, même le week-end, excellent fournisseur.

29 June 2025
o2switch logo

Reply from o2switch

Bonjour,
Nous sommes heureux de savoir que notre service répond à vos attentes. Un grand merci pour votre retour positif !
Nous restons disponibles pour toute question.
Cordialement,
Ludovic

Rated 5 out of 5 stars

Parfait

Support efficace

16 June 2025
o2switch logo

Reply from o2switch

Bonjour,
Un grand merci pour votre retour ! Nous sommes heureux de vous accompagner et restons disponibles pour toute question.
À bientôt !
Cordialement,
Ludovic

Rated 5 out of 5 stars
o2switch logo

Reply from o2switch

Bonjour,
Merci pour votre confiance et votre avis positif ! Nous espérons continuer à vous offrir un service à la hauteur de vos attentes.
Très belle journée à vous !
Cordialement,
Ludovic

Rated 1 out of 5 stars

NON EXISTENT CUSTOMER SERVICE. UNABLE TO RECOVER MY DOMAIN

I signed up with o2switch because of the positive reviews about their hosting, but the reality has been disappointing. Their customer service is completely non-existent. I’ve tried contacting them by phone (multiple numbers) and by email (support@ o2switch.fr) with no response whatsoever.

Moreover, the English support number (UK) doesn’t seem to belong to any actual customer service line. Sending emails is useless, and the client panel doesn’t guarantee any response either.

A web hosting company cannot afford to ignore its customers, especially when it comes to technical support.

⚠️ I do not recommend them if you value even basic customer service. I’m seriously considering migrating my services to a more professional provider.

2 February 2025
Unprompted review
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Reply from o2switch

Hello,
Thank you for your feedback.
It's quite surprising, as we respond to all support requests, whether by email, ticket, or phone.
Could you please send me an email at [email protected] with the details?
This will allow me to check everything.
The satisfaction of our clients is and will always remain a priority.
Best regards,
Ludovic

Rated 5 out of 5 stars

Au top le service technique

Au top merci a o2switch, presta au top et service techniqeu réactif !

27 May 2025
o2switch logo

Reply from o2switch

Bonjour,
Merci infiniment pour votre retour positif ! Votre satisfaction est notre plus grande priorité.
Nous restons à votre disposition pour toute demande.
Cordialement,
Ludovic

Rated 4 out of 5 stars

I've been using O2Switch for my website…

I've been using O2Switch for my website and it's been a good experience so far.

20 May 2025
o2switch logo

Reply from o2switch

Bonjour,
Merci pour votre confiance et votre avis positif ! Nous espérons continuer à vous offrir un service à la hauteur de vos attentes.
Très belle journée à vous !
Cordialement,
Ludovic

Rated 5 out of 5 stars

Outstanding service

Fast and professional outstanding service. Highly recommended.

20 May 2025
o2switch logo

Reply from o2switch

Bonjour,
Merci pour votre confiance !
Nous espérons vous satisfaire tout autant sur la durée.
Je vous remercie pour votre avis.
Cordialement,
Ludovic

Rated 5 out of 5 stars

Service au top!

19 May 2025
o2switch logo

Reply from o2switch

Bonjour,
Merci infiniment pour votre retour positif ! Votre satisfaction est notre plus grande priorité.
Nous restons à votre disposition pour toute demande.
Cordialement,
Ludovic

Rated 5 out of 5 stars

Le top du top

19 May 2025
Unprompted review
o2switch logo

Reply from o2switch

Bonjour,
Nous sommes ravis que nos services vous conviennent ! Merci pour votre confiance et votre retour encourageant.
À votre service !
Cordialement,
Ludovic

Rated 5 out of 5 stars

Excellent All-in-One Hosting with…

Excellent All-in-One Hosting with Stellar Support

I've been using o2switch for several months now, and I’m genuinely impressed with what they offer. For a single flat rate, you get everything you need—unlimited domains, storage, databases, and premium features like LiteSpeed and cPanel—all without hidden costs or upsells.

What really sets o2switch apart is their support team. They're quick, knowledgeable, and always go the extra mile, whether it's helping with technical issues or optimizing performance. Everything runs fast and smoothly, and the uptime has been rock solid.

If you're tired of juggling complicated pricing plans or getting nickel-and-dimed by other hosts, o2switch is a breath of fresh air. One plan, everything included, and it just works. Highly recommended for both beginners and experienced users alike!

16 May 2025
o2switch logo

Reply from o2switch

Hello,
Thank you very much for your trust! We are doing everything we can to offer you the best possible experience.
Please don’t hesitate to reach out if you need anything!
Best regards,
Ludovic

Rated 5 out of 5 stars

Le must en ce qui concerne un site web…

Le must en ce qui concerne un site web !
Support ok, service commercial ok
RAS
Merci O2Switch

28 April 2025
Unprompted review
o2switch logo

Reply from o2switch

Bonjour,
Nous sommes heureux de savoir que notre service répond à vos attentes. Un grand merci pour votre retour positif !
Nous restons disponibles pour toute question.
Cordialement,
Ludovic

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