PE Solutions Reviews 13,859

Thank you Joel for all of your help accessing my accounts with Pozitive Energy I am amazed at the quality of your English and did not realise I was talking to India I was speaking to you about my e... See more

I am new to PE and couldnt access my online account. I spoke to Heenal who assisted me (Kirsty) and she was superb with answering all my queries. She managed to set up my online account quickly whil... See more

Amazing customer service Lovelina has made everything incredibly easy for us as customers. She is honest, dedicated, and truly has our best interests at heart. We moved all of our business to... See more

I had a really great experience speaking to Valentina Lopes over the phone. She understood the problem straight away and was a lovely person to talk to. Valentina was friendly, patient, and very reass... See more

Heenal added another account to portal which is going to be very helpful for us to manage. also helped me with invoice payments. any issue I will be contacting Heenal From CASHS APPAREL SOLUTIONS... See more

"I want to recognize Nilesh Joshi for their outstanding kindness today. He were so empathetic to my situation and made me feel like a valued customer rather than just a ticket number. It’s clear that... See more

Lovelina Vaz was really helpful today in dealing with a query that I had about commissioning of a new (smart) gas meter. She took the time to understand the situation and was able to identify the nex... See more

I had a wonderful experience with Sarah, she was so helpful from start to finish and solved my issue. I spoke to several other members of PE who weren't helpful at all but Sarah has been amazing! I wo... See more

Having arranged with the senior relationship manager on assigning account manager to manage our large accounts, this was done and I am so happy with the outcome. Ryan Fernandes appointed Deep Nilesh J... See more

The service I received from Sarah was excellent spoke to her last week to call me Monday morning for an up to date reading without fail she did great service looks like things are improving with comp... See more

First of all, I should say it made a refreshing change to get through to someone really quickly, and not have to wait endlessly in a queue, listening to some dreadful music or a repeat message telli... See more

Pozitive Energy seems to have a good efficient system that allows a client to keep up to date with their account. There have been a few hurdles which seem in the main to be due to our 300 year old bui... See more

For Manuel Dsouza, from Sulaiman I had a great experience working with Manuel. He was extremely helpful and took the time to fully understand my query. He listened carefully to my concerns, explained... See more

Sarah took my concerning a few issues. She took ownership of spent time ensuring that they were resoveld. She done a great job is a credit to Positive Energy. Thank you very much. William Gill... See more

Joel William from The Pozitive Energy was extremely helpful throughout the process. He took the time to clearly discuss the bill and carefully addressed all of my queries. He was very patient, profess... See more

Lovelina has always been there to help us with everything we need. She follows up consistently and is incredibly supportive and helpful. Since we moved over to her, everything has gone very... See more

Hi I contacted PE to submit meter readings for my electricity.I liased with Shaheen Shaikh who explained the process and double checked my readings and noticed an error to which she set up a inquiry... See more

Willy Coutinho was extremely helpful, patient and polite. my request was carried out efficiently. this relates to Harefield Hall Hotels Ltd. a sub letting of Little Holdings Lt as per tenancy agreeme... See more

This review is purely for Romil Thakkar (Not the company) is an absolute pleasure to deal with! His positive energy is contagious — always approachable, friendly, and genuinely passionate about what h... See more

Pozitive Energy, more like Negative Energy! They are by far the worst utilities company in the country, and having dealt with them all through my line of work, they are the worst by a fair few miles.... See more

SARAH WAS VERY HELPFUL AND DESCRIPTIVE OF INFORMATION DURING THE CALL TODAY. SHE HELPED ME SET UP MY PORTAL AND TOOK CARE OF MY QUERY WITH CARE AND UNDERSTANDING. BARBARA TURNER - FINANCE MANAGER... See more

Dealt with Joel William today Prior to this, customer services did not send emails to log on to account. When another person assisted we got on but no invoices on system! Kept repeating this by em... See more

First time working with PE - from set up to paying bills Suraj Pai was very professional and helpful! He guided me through step by step. Thank you for your patience and understanding and looking forwa... See more

After my call today, Mark was very helpful. The call was answered within a few minutes, and he immediately started assisting and sorting out our issues. I had few questions regarding contract end date... See more

This review is purely for Valentina Lopes — she is an absolute pleasure to deal with! Her positive energy is contagious — always approachable, friendly, and genuinely passionate about what she does. E... See more

I give 5 starts only to Tushar Tonape - he service has been impeccable . Sadly I cannot say the same for one of his colleagues! He has gone out of his way to resolve the problems we have experienced... See more

Brilliant service from Mark Castellino at Pozitive energy today. He resolved an issue that we'd tried to resolve twice previously with different advisors who were very unhelpful. Mark went above and... See more

Nilesh Joshi, on the phone, picked up quickly and once my ID (for Fishers of Men Outreach) was verified quickly dealt with my request. I should not be worried about being on hold or deadling with v... See more

I had a really positive experience with a guy called Manuel Dsouza. He was so helpful and reassured me of a problem I had whilst dealing with a work issue at White & Sons. I would highly recommend usi... See more

Sneha helped to clear up our long standing query. She update and informed us of our account details. Updated all our records and bills. She was polite , patient and gave valuable advice and suppo... See more

We have been going through a rather protracted handover between one Managing Agent who 'seemingly forgot' to pay our Bills and another (who we hope won't) After a couple of false starts Clive 'made... See more

After struggling with the invoicing process. I spoke to Hansel (Torcato) who patiently informed me of the process and how they can help. He gave me his personal email to contact should I need any fur... See more

I have been having horrific issues with my electricity account and for the first time I have spoken to someone who actually helped me. Joel William went the extra mile to sort out the issues. He is a... See more

I have been having a number of issues with Pozitive Energies since moving over to them in October. Various people have tried to answer my queries but with not much joy. However, I have now been spea... See more

It makes a really nice change when ringing a utility company that you get through quickly and the person you speak to is both helpful and friendly - this was the case with Hansel Torcato today. He he... See more

LAW Account I contacted Pozitive Energy in order to pay a utility bill by card. I was assisted by Paresh who was incredibly professional and helpful. He was very patient when my phone took some time... See more

I had such a wonderful experience speaking with Neha Jiman over the phone! From the moment the call started, the representative was upbeat, friendly, and full of positive energy. She listened carefu... See more

Mr mark is really helpful. He has good experience of customer service, he is very polite over the phone. He had given me so much time to short out the problem. Thank you Mr Mark Kind regards Royal... See more

Lovelina was amazing to work with. She guided me through every step and helped me secure my contract smoothly and quickly. She was professional, supportive, and always available to answer my question... See more