Quinteassential Fine Teas Reviews 188

Lovely product. Beautifully presented.

I like this tea brand a lot. The tea I've tried so far taste amazing and you can definitely taste the difference in comparison with other brands.
The only reason why I am giving 4 stars is the fact there were no tea samples sent for the 2nd time now when the website states "Tea samples with every order". It is such a shame because it is a nice way to try different flavours before you buy a full box, especially when it cost so much. Otherwise I recommend .

Great tasting Earl Grey tea. Quick delivery and great communication.

Delicious tea and fantastic customer service

The best mint tea I've ever had.
Bought from lovely people who care about what they do.

I just love this earl grey tea! I’m an earl grey enthusiast and this is definitely one of the best I’ve tried :) great delivery service too

Best earl grey tea ever.

Easy order process, lots of choice on the website and order arrived quickly.

Excellent service, quickly delivered, nicely packed and of course, great teas

My order still hasn't arrived 6 days after it was placed.

Firstly, I was greeted by a personalised card from the company expressing their appreciation for the purchase which was a really nice touch. Secondly, The tea really is as good as they say it is. It’s relaxing, calming and also great with biscuits :P Finally, I'd recommend the experience with any tea drinker I know. The price point might be off putting to the average person, but I can assure you the experience is worth the price point. Thank you to the crew behind all this and I wish you all the best.

Delicious tea, great service - what else do you need?

I am a loyal customer of this brand but recently have been frustrated - trying to change my tea subscription I went onto the website but got message that my connection was not secure (clearly the website’s security encryption has lapsed). Tried to email them but got bounce back and this message ‘Your message couldn't be delivered. The Domain Name System (DNS) reported that the recipient's domain does not exist.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their domain isn't properly registered at their domain registrar. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.’

Tried to call them on their telephone number that comes up when you google them and on previous emails - dial it and then get the automated message ‘number not recognised’. Tried their Instagram but it has not been updated since 2024 so guessing they are not seeing that. Putting this on here so maybe they will see it…
At first my tea subscription payment ‘could not be taken’ so I thought at least it is not going through but yesterday got message it has been confirmed so they are still taking my money even though I have not been able to amend/skip my subscription.

My last resort will be to write to them at their business address.

What a ridiculous experience with what has been thus far an excellent company.

Absolutely outstanding product and service. The tea is simply top class.

As always quick delivery, personal message and free sample, can't have any other early grey as we are spoilt with quintessential it is simply beautiful

I purchased the garden of Eden and the earle grey teas. Beautiful tea and a lovely personal touch.

Ordering online was simple and straightforward.
Choice of teas and descriptions good.
Delivered in good time and packaged well.

Promp delivery, excellent tea