After owning several dogs and never having insurance, we decided that we would get it with our new mini dachshund seeing as we paid $$$ for our last ones ivdd back surgery. Spot is one of the few if n... See more
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Protect your pet and your wallet. Spot Pet Insurance provides plans that include accident & illness, accident only, and preventative care to cover routine checkups. With customizable plans and a multi-pet discount, there’s something to fit every budget.
990 Biscayne Blvd, 33132, Miami, United States
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Really excellent insurance, which we carry on both dogs. In a perfect world, our dogs would be healthy forever and incur minimal vet bills, but the reality is, illness and injury happens, and bills can be exorbitant. Well worth the monthly charge. The website is easy to navigate, and customer service is quick and responsive.
We had the best insurance with Spot. If we come back from abroad we’ll renew with Spot for sure. Customer service TOP kind and knowledgeable
Fast and efficient processing of my claim - Truly appreciated.
super easy process to submit/upload claims docs.
#1 their customer service people arent from the US but foreigners from Nigeria who repeat everything back to you that you said and keep repeating over and over the same thing. #2. I submitted a claim that was valid and had a $250 deductible which they didn't apply my pet bill for $275 towards it. These people are scandalous and have no experience at all processing claims. I cancelled this ridiculous insurance and thank God I only paid them $60 in total for monthly payments. I am so tired of stupid people like this who can't do anything right. What happened to the good old customer service days that used to exists? They don't and can't answer any questions and it's always a different person when you call. The same ol crap that goes on and on. I wanted to speak to the adjuster who worked on my claim but NO can't even do that. SPOT INSURANCE SUCKS DONT GET IT.
We did get a payment on our claim which was great!
Very happy with this news!!!

Reply from Spot Pet Insurance
Spot is a great company to deal with regarding my pets care. No one wants to have to take their pet to the vet for an illness, but when you do it’s comforting to see how effortless and easy filing a claim wuth spot can be. Will remember to tell my friends and neighbors how good it is to deal with this company.

Reply from Spot Pet Insurance
My claim was taken care of in a timely manner. The online questions were easy to answer and submit.

Reply from Spot Pet Insurance
Making a claim was fast and easy. I was impressed and happy to receive a check which was deposited to my checking account in a week.
We have had to use our insurance once so far but Spot made it easy and without any difficulty. They were quick to review and respond to our requests.

Reply from Spot Pet Insurance
I have had half a dozen pet insurance companies. Spot is the first that took the time to review my dogs records and issue reimbursement based on the information given. They were able to discern from what was a pre existing condition and a new problem. Payment is quick and timely. I have Wellness as an add on and it’s nice to get reimbursement for varies vaccinations and services.

Reply from Spot Pet Insurance
I'm so thankful that I purchased pet insurance! So far, Spot has covered almost half of what I've put up front, for my two cats. It's a great comfort to know I have this assistance going forward when issues may arise. It is also very easy to submit your vet's notes and file for reimbursement.

Reply from Spot Pet Insurance

Reply from Spot Pet Insurance
Spot has processed the reimbursement for Coyote's preventive care in a timely way.

Reply from Spot Pet Insurance
First time having Pet Insurance.
I reviewed many companies and found SPOT highly rated.
Even though our Vet care doesn't submit claims directly to SPOT, I found the claims are easy to submit online, processed quickly and reimbursements can be deposited quickly & directly into our bank account. ( If you prefer a check, they mail it to you. )
SPOT Insurance was a good choice for us!

Reply from Spot Pet Insurance
I'm newer to Spot, but I did have high expectations of service given my experience with another Pet Insurance company. I hadn't had to make a claim, so it was hard to make the comparison until now. I took our dog to urgent care on a Sunday night (nightmare!), filed the claim when we returned home, and the reimbursement posted to our account within the week. Thank you, Spot, for making the claims process so easy following a stressful night with our good, and healthy again, boy!

Reply from Spot Pet Insurance
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