Travel Compendium Reviews 475

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high level of service provided, noting the staff's pleasant and helpful attitude. Consumers also appreciate the convenient locations of the hotels, often mentioning easy access to transportation and nearby restaurants. The user experience is frequently described as seamless, with smooth transfers and well-organized arrangements. People highlight the positive aspects of the staff and the convenient location. Many reviewers specifically enjoyed the ABBA Voyage experience, with comfortable coach travel to and from the venue. The booking process receives mixed feedback, with some customers reporting minor issues or lack of clarity, particularly regarding hotel bookings and tour details.

Based on these reviews

Rated 4 out of 5 stars

Professional driver and clean, well appointed vehicle. Perfect for two people with baggage. Minor trouble connecting at the pickup point but everyone worked quickly to connect us. We overstayed at Win... See more

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Rated 5 out of 5 stars

We booked for two nights in crown plaza Kings Cross and the ABBA voyage experience. The hotel was well located with a bus stop outside Kings cross station approximately 5 mins journey time. Very... See more

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Rated 4 out of 5 stars

Overall we enjoyed the Abba Voyage experience. The show was brilliant but some of the travel arrangements were difficult, as the Crown Plaza Hotel was located in a different part of London to the othe... See more

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Rated 5 out of 5 stars

Easy to use website for booking. Prompt answers to questions asked. Transports were excellent, nice drivers and vehicles we had transport from Heathrow airport to the holiday inn in Kensington and th... See more

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Rated 4 out of 5 stars

Very good value Abba Voyage package. The Crown Plaza Hotel at Kings Cross was excellent. We also found the 2 walking tours very interesting. Transfer coach to Abba Voyage ran smoothly. The only c... See more

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Rated 5 out of 5 stars

Used Travel Compensation to go and see ABBA Voyage. From booking, start to finish the experience we had was great. The hotel, Crown Plaza on Kings Cross Road, was good. Just up the toad there are nu... See more

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Rated 5 out of 5 stars

From the time we met the guy at your office till we were dropped off at Victoria Station the organising was excellent! We were given clear instructions when we arrived at ABBA the Voyage - so everythi... See more

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Rated 5 out of 5 stars

Perfect from start to finish! The service provided by TC was outstanding. We booked for the Abba Voyage Experience and what was promised was delivered in full. Flexibility when a change of date was re... See more

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Rated 5 out of 5 stars

My friend and I booked the Abba Voyage experience through yourselves and we went this past weekend. The hotel (DoubleTree by Hilton in Victoria) was brilliant, such an excellent location. We... See more

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Rated 5 out of 5 stars

Enjoyed the whole experience. Hotel was great, a lovely superior room with breakfast included. ABBA Voyage was amazing, a definite must see. Straight forward pick up and collection by coach and fas... See more

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Rated 5 out of 5 stars

Travel compendium were excellent to deal with. Any concerns / questions sorted immediately by Rafael. Our trip to London and the ABBA Voyage concert was brilliant and very well organised. The Wizard... See more

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Rated 5 out of 5 stars

Excellent package and value for money. Double Tree Hilton at Victoria was great for location and quality - lovely breakfast and service. Evan’s Evan’s Tours trip to ABBA Voyage was smooth and comfor... See more

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Rated 4 out of 5 stars

our guide Chris was great, however, i wish he would do more as a guide (explain scene, places) when we arrive at location rather than just only during travel time on the bus. makes this just more of a... See more

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Rated 5 out of 5 stars

Very organised, great hotel & location. We had coach from victoria, skip the line, seated at the abba Voyager. Show amazing, thoroughly enjoyed it, recommend it! Couldn't fault anything.

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Rated 5 out of 5 stars

Whole experience seamless. Decent hotel less than 5 minutes to pick up point for coach to the ABBA show (which was also excellent). Coach drops you at the entrance and is there for you afterwards.... See more

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Rated 5 out of 5 stars

Well organised, with friendly, helpful staff. We had a little hiccup, when we arrived, the hotel had no record of our booking but I rang Travel Compendium and they sorted it in less than a minute! (... See more

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Rated 2 out of 5 stars

We booked a transfer from Heathrow to Southampton. Our booking stated Booking Summary Essentials - LHR > SOU $340 City Walks - Royals and Landmarks Tour Included City Walks - W... See more

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Rated 5 out of 5 stars

The offer of accommodation with Coldplay tickets was very good. The hotel was ideal and a good location albeit a 15 minute walk from Kings Cross. The booking and tickets arrived on schedule and all th... See more

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Rated 4 out of 5 stars

My wife and I booked a two night break in London including the ABBA Voyage concert. When we received the vouchers the concert we were booked for was after we would have left the hotel. Fortunately T... See more

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Rated 1 out of 5 stars

The guide was not really helpful. He only discussed meeting time and departure time I didn’t feel there was enough explanation on what we were seeing and visiting. It sounded he was just repeating thi... See more

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Rated 5 out of 5 stars

An excellent experience from start to finish. The hotel was lovely, such a quiet room and delicious breakfast. The coach driver and his assistant to the venue were kind and considerate. The Abba V... See more

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Rated 5 out of 5 stars

Had to cancel as my wife had to go to Cardiff for a very serious, very short notice operation. She is still there with complications. Despite the booking being non refundable etc the company managed t... See more

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Rated 5 out of 5 stars

The hotel was of an excellent standard It was ideally situated for easy access to everywhere. The coach travel was punctual and efficient, giving a tour of the City of London as well as getting us... See more

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Rated 5 out of 5 stars

Great experience, the hotel was excellent and the transport to and from the ABBA Voyage Arena was seamless and just a short walk from the hotel. Once at the ABBA Arena it was so easy to find our seats... See more

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Rated 5 out of 5 stars

The full package in London the Westminster hotel and the ABBA VOYAGE concert was amazing ,all the staff in the hotel were very friendly and helpful, the rooms were lovely and comfortable. The journey... See more

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Rated 5 out of 5 stars

This company delivered exactly what was promised! From hotel booking to show and the transfers in between everything was absolutely flawless. All paperwork was sent on time and was correct. I cannot r... See more

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Rated 5 out of 5 stars

We went on a two night Abba break to London. No problems whatsoever. Everything ran smoothly. Would have no hesitation about booking another trip with them. ABBA WAS FABULOUS

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Rated 5 out of 5 stars

Wanted to see ABBA voyage so booked weekend in London with Travel compendium. We had 4 star Crown plaza hotel in Kings Cross B & B and dance tickets for ABBA plus transfers to and from the arena. It... See more

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Rated 5 out of 5 stars

Excellent trip to ABBA Voyage. Hotel was fine and within a few minutes walk of both Victoria coach station and the pickup point for the coach to the show. All went smoothly with no queueing. Good com... See more

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Rated 1 out of 5 stars

We booked a package deal which included 2 nights accommodation in Edinburgh and a walking tour. The accommodation was fine. The walking tour was seemingly never booked. We waited for a tour operator t... See more

Rated 5 out of 5 stars

My health took a turn for unhealthy and dates were interfered with hospital ..travel compendium took it all on and rearranged everything ..very competent team.

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Rated 5 out of 5 stars

Wondering experience. The hotel is so near to the pickup point. Good hotel and good travel company. Perfect arrangements Thank you

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Rated 5 out of 5 stars

Communication was good especially nearer the event to ensure tickets were accessed correctly. Although initially we were disappointed to receive restricted seats at Coldplay Wembley (section 549), the... See more

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Rated 5 out of 5 stars

Absolutely first class service! From the initial booking, to the stay in the hotel and the pick up and drop off service to Abba Voyage was a lovely anniversary experience.

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Rated 5 out of 5 stars

Excellent support through email, fast and efficient. Trip has been seamless, transfers, coach, event tickets superb and hotel great.

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Rated 1 out of 5 stars

We were so excited to book this trip to see Abba Voyage, staying two nights in London. But what a mess, the package was not as it seemed. We booked the two night stay, knowing that the Abba show wo... See more

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Rated 5 out of 5 stars

Rafael handled the postponement of our booking very well , he always responded to my emails promptly. All the bookings went smoothly.

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Rated 5 out of 5 stars

The seats we had for the Coldplay concert were extremely good and the hotel where we stayed was exceptional. The whole experience was very good indeed

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Rated 4 out of 5 stars

This trip was for three days including a Abba show. Around five weeks before the trip the Abba concert was cancelled this was a real disappointment. We were give the option of a refund , tickets fo... See more

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Rated 5 out of 5 stars

Hotel was fabulous service and staff excellent. Theatre experience & transport from Evan Evan’s was also excellent. Would recommend and use your company again.

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Rated 5 out of 5 stars

Great weekend away, excellent value package with first class hotel in Westminster and tickets to ABBA Voyage. Staff at the hotel were very friendly and accommodating, often London hotels can be quite... See more

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Rated 5 out of 5 stars

Lovely hotel and breakfast in good position. Well organised trip on coach to Abba Arena. Any queries dealt with in a timely fashion. Thank You

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Rated 3 out of 5 stars

It was easy to make the booking for a mini package (event tickets, 2 nights accommodation and transport between hotel and venue) with Travel Compendium. When I contacted them with a query, I recei... See more

Company replied


Company details

  1. Travel agent

Written by the company

The Travel Compendium team aims to provide our customers with memorable travel experiences at competitive prices by offering curated unique packages and a streamlined booking process. Through these packages, we can include more bang-for-your-buck. From the hotel to transfers, attractions to restaurants, we work with our partners to offer exclusive “extras” to our travelers at all points of the trip and offer packages that enhance your vacation at exceptional rates. Composed of seasoned travelers, we pride ourselves on the quality of the packages we offer for all budget ranges.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

475 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

So easy to book and everything went…

So easy to book and everything went like clockwork

29 January 2026
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Reply from Travel Compendium

Thank you so much for the 5-star review, Kim! We’re delighted to hear that booking was easy and everything went like clockwork. 
At Travel Compendium, we always aim to make the process smooth and stress-free. 
We really appreciate your kind words and look forward to helping with your next trip ✨✈️

Rated 5 out of 5 stars

Wondering experience

Wondering experience. The hotel is so near to the pickup point. Good hotel and good travel company. Perfect arrangements Thank you

27 January 2026
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Reply from Travel Compendium

Dear Sally,

Thank you so much for your 5-star review! 
We’re happy to hear you enjoyed your trip to London.
We look forward to welcoming you again soon!

All the best from the Travel Compendium team

Rated 5 out of 5 stars

Marvellous

Smooth enjoyable experience Polite professional staff Easy transfer Clear instructions Fabba ABBA show!!

11 January 2026
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Reply from Travel Compendium

Dear SJ,

Many thanks for your kind words. 

We look forward to serving you again in the future.

Kind regards,
-----
Rafael Antón
Customer Success Executive  | Travel Trade Group

Rated 5 out of 5 stars

Very organised

Very organised, great hotel & location. We had coach from victoria, skip the line, seated at the abba Voyager. Show amazing, thoroughly enjoyed it, recommend it! Couldn't fault anything.

29 December 2025
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Reply from Travel Compendium

Dear Heather,

Many thanks for your kind words. 

We are delighted to hear that you enjoyed your trip so much!

We hope to assist you again on your future travels.

Kind regards,
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Rafael
Customer Support Specialist

Rated 5 out of 5 stars

ABBA Voyage and hotel package for Christmas time

Excellent package and value for money. Double Tree Hilton at Victoria was great for location and quality - lovely breakfast and service. Evan’s Evan’s Tours trip to ABBA Voyage was smooth and comfortable. A very memorable trip to end 2025.

18 December 2025
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Reply from Travel Compendium

Dear Helen,

Many thanks for your kind words. 

We truly appreciate your feedback and look forward to welcoming you again in the future.

Kind regards,
-----
Rafael
Customer Support Specialist

Rated 5 out of 5 stars

The whole trip was very well organised

The whole trip was very well organised. I misunderstood the voucher for the ticket for coach and concert but it only took an email and a very quick response from Rafael to sort it out.

14 November 2025
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Reply from Travel Compendium

Dear Janet,

Many thanks for your kind words!

We’re delighted to hear that you enjoyed your trip to London.

Best regards,
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Rafael
Customer Support Specialist

Rated 5 out of 5 stars

Well organised, thoroughly enjoyable experience

Well organised, with friendly, helpful staff. We had a little hiccup, when we arrived, the hotel had no record of our booking but I rang Travel Compendium and they sorted it in less than a minute!
(It was an error on the part of the hotel reservation staff). From our experience we would warmly recommend this company - they are reliable, professional, efficient and friendly. We had a great couple of days in London and thoroughly enjoyed the ABBA VOYAGE experience from two of the best seats in the house! 👏🏻

13 November 2025
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Reply from Travel Compendium

Dear Christine,

Many thanks for your kind words! 

We are happy to hear that our assistance was efficient and that you enjoyed your trip to London with us.

Best regards,
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Rafael
Customer Support Specialist

Rated 5 out of 5 stars

Great trip which was well organised and…

Great trip which was well organised and the hotel was lovely.I would definitely use this service again.

7 November 2025
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Reply from Travel Compendium

Dear Louise,

Many thanks for your kind words. 

We truly appreciate it, and we hope to see you again anytime soon.

Kind regards,
-----
Rafael
Customer Support Specialist

Rated 3 out of 5 stars

A Disappointing Outcome

It was easy to make the booking for a mini package (event tickets, 2 nights accommodation and transport between hotel and venue) with Travel Compendium.
When I contacted them with a query, I received a helpful reply without undue delay.
However, I cannot comment on how the practicalities of the break would have been handled or how efficient, or otherwise, the organisation of the included transport proved to be, because I was unable to take the trip as I'd been unexpectedly admitted to hospital.

In addition, I was informed that the Ts & Cs of the booking precluded any refund being given.

28 October 2025
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Reply from Travel Compendium

Dear Annette,

We are very sorry to hear about your bad experience.

As previously requested, we asked you to please provide proof or evidence so that we could try to cancel the booking or reduce the applicable fees. 

Unfortunately, we did not receive any response or documentation from your side.

We are very sorry again for the inconvenience caused.

Kind regards,
-----
Rafael
Customer Support Specialist

Rated 5 out of 5 stars

Wonderful experience

It was brilliant from start to finish so well put together

23 October 2025
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Reply from Travel Compendium

Dear Lyn,

We are very happy to hear that your trip was so good, and we look forward to seeing you again in the future!

Kind regards,
-----
Rafael
Customer Support Specialist

Rated 5 out of 5 stars

All went well and as planned

All went well and as planned

14 October 2025
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Reply from Travel Compendium

Dear Dougie,

It’s wonderful to know that you had such a great experience! 

We can’t wait to welcome you back again in the near future.

Kind regards,
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Rafael
Customer Support Specialist

Rated 5 out of 5 stars

ABBA Voyage two day break

An excellent experience from start to finish. The hotel was lovely, such a quiet room and delicious breakfast.
The coach driver and his assistant to the venue were kind and considerate.
The Abba Voyage concert was amazing

22 October 2025
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Reply from Travel Compendium

Dear Lynn,

We are very happy to hear that you enjoyed your trip so much! 

We look forward to serving you again very soon.

Kind regards,
-----
Rafael
Customer Support Specialist

Rated 5 out of 5 stars

7 Devonshire girls come to ABBA

A party of 7 of us came up for the ABBA experience. The whole process and experience was fantastic

23 October 2025
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Reply from Travel Compendium

Dear Nicola,

Many thanks for your kind words! 

We truly appreciate it, and we hope to have the pleasure of serving you again in the future.

Kind regards,
-----
Rafael
Customer Support Specialist

Rated 5 out of 5 stars

Enjoyed the whole experience

Enjoyed the whole experience. Hotel was great, a lovely superior room with breakfast included.
ABBA Voyage was amazing, a definite must see. Straight forward pick up and collection by coach and fast track into the venue, no queuing!

9 October 2025
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Reply from Travel Compendium

Dear Kirsty,

Many thanks for your kind words!

We’re delighted to hear that you enjoyed the experience, and we hope to have the pleasure of serving you again in the future.

Kind regards,
-----
Rafael
Customer Support Specialist

Rated 5 out of 5 stars

Had to cancel

Had to cancel as my wife had to go to Cardiff for a very serious, very short notice operation. She is still there with complications. Despite the booking being non refundable etc the company managed to refund all but a booking fee, a very welcome bonus in a very difficult time for me. Thank you for being so helpful and understanding.

27 September 2025
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Reply from Travel Compendium

Dear Robin,

Many thanks for your kind words. 

We hope that the surgery goes smoothly and that your recovery is even better. 

We look forward to welcoming you in the future.

Kind regards,
-----
Rafael
Customer Support Specialist

Rated 5 out of 5 stars

Exceptional experience!

Great experience, the hotel was excellent and the transport to and from the ABBA Voyage Arena was seamless and just a short walk from the hotel. Once at the ABBA Arena it was so easy to find our seats and really enjoy the event. I would use this company again as they were always so helpful when I asked anything!

18 September 2025
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Reply from Travel Compendium

Dear Audrey,

Many thanks for your kind words. 

We are so happy to hear that you enjoyed your trip and the concert, and we truly hope to see you again very soon.

Best regards,
-----
Rafael
Customer Support Specialist

Rated 1 out of 5 stars

The guide was not really helpful

The guide was not really helpful. He only discussed meeting time and departure time I didn’t feel there was enough explanation on what we were seeing and visiting. It sounded he was just repeating things that he memorised instead of actually creating conversation and engaging with the people. Overall a bit boring, rushed, and not very informative.

20 September 2025
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Reply from Travel Compendium

Dear Sylvana,

We are very sorry to read your negative review, as we have not received any other similar claims regarding this guide. 

We hope you enjoyed the rest of the tour.

Best regards,
-----
Rafael
Customer Support Specialist

Rated 5 out of 5 stars

The hotel was of an excellent standard

The hotel was of an excellent standard
It was ideally situated for easy access to everywhere.
The coach travel was punctual and efficient, giving a tour of the City of London as well as getting us to Abba.
The show was fantastic with great seats.

24 September 2025
Travel Compendium logo

Reply from Travel Compendium

Dear Chris,

Many thanks for your kind words. 

We are delighted to hear that you enjoyed your experience and look forward to welcoming you again in the future.

Best regards,
-----
Rafael
Customer Support Specialist

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