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VeggiePets.com Reviews 519

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently express satisfaction with the company's products, noting their high quality and the positive impact on their pets' health. Consumers appreciate the variety of vegan options available, catering to different dietary needs and preferences of both cats and dogs. Many reviewers mention that their pets enjoy the taste and texture of the food, with some even preferring it over non-vegan alternatives. People highlight the efficiency and speed of the delivery service, with orders often arriving promptly. The ordering process is generally described as easy and straightforward, and consumers value the helpfulness and kindness of the service team. The company is commended for its commitment to providing cruelty-free pet products, aligning with the values of vegan pet owners.

Based on these reviews

Rated 5 out of 5 stars

I have just tried some samples so far and my dogs loved VeggiePets dried food. Will be subscribing on a regular basis. Love the fact it contains all the nutrients to feed my cat and dogs without need... See more

Rated 5 out of 5 stars

Thank you for providing cruelty free pet products! We absolutely love the brand Benevo for our little rescue staffie who was found as a stray. Benevo’s puppy kibble transformed her into the powerful g... See more

Company replied

Rated 5 out of 5 stars

Our cat enjoys the Ami Vegan Cat Food (dry) and we have been ordering the 7.5kg bag over the past 3 years! We had almost run out, however we received the order really promptly- ordered on Sunday 7.9.2... See more

Company replied

Rated 5 out of 5 stars

I've been buying big packs of Benevo and Ami vegan cat biscuits for my 2 cats for a few years now. They like them both so I mix them together. My cats both enjoy the vegan cat biscuits way more than... See more

Company replied

Rated 5 out of 5 stars

My dog was confused at first by the food and I thought he might not eat it but I turned my back for a minute and he'd scoffed the whole bowl! It feels good knowing he's getting a nutritious meal and n... See more

Rated 5 out of 5 stars

Gordon (Rottstaff) loves his crunchy nuggets and treats. He was 9 years old when we got him from Wolfwood rescue and nearly 50k, at the last weigh in, in March, he was 38k and I'm sure he's nearer 35... See more

Company replied

Rated 5 out of 5 stars

I have been a regular customer of VeggiePets.com for coming up to 9 years, to cater for all my vegan lurcher, Ash's diet apart from a large portion of freshly steamed green vegetables every day, to ac... See more

Company replied

Rated 5 out of 5 stars

Veggiepets have been serving my adorable housemate, Ziggy, for 10 years now. Family and friends, as well as vets at check ups have often commented on how bright her eyes are, healthy her teeth are a... See more

Company replied

Rated 5 out of 5 stars

Over the years, we've tried every food on the market, every flavour going & our American Bulldog still ended up with a horrendous upset tummy. Every food was tested for 3 weeks, one at a time, but I... See more

Company replied

Rated 5 out of 5 stars

Good variety of vegetarian dog foods. Easy online ordering and quick delivery. I had a problem and they quickly sorted it out. They were very pleasant to deal with I have been ordering from them fo... See more

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Rated 5 out of 5 stars

Well, my order was dealt with remarkably quickly, and I think was delivered the next day. My only negative was that all the containers of tooth brushes, which are made of a thin brittle plastic, had... See more

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Rated 5 out of 5 stars

Thank you for the two free samples - my cat loved them! As a vegan, I find it difficult justifying feeding my cat meat products, so am very happy that there are now alternatives which are complete ca... See more

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Rated 5 out of 5 stars

Update: I accept that my email was automatically categorised as suspicious and so not received. Im very pleased with the customer service I received post purchase by the seller. Thank you! Initi... See more

Company replied

Rated 4 out of 5 stars

My order arrived very quickly, as always, but the packing was careless this time. I ordered 3 trays of 12 tins but the box wasn't big enough, so 2 trays were stacked on top of each other, and then the... See more

Company replied

Rated 5 out of 5 stars

The product I bought, Ami cat biscuits, is always a hit with cats. I’m getting to know the new man🐈in my life, after the painful decision to euthanase my last🐈‍⬛ who had survived a car accident but... See more

Company replied

Rated 5 out of 5 stars

I bought samples from VeggiePets and will buy again. I saw an ad in Facebook and there were different brands of vegan food for dogs and cats, and the fact that we can order samples is great because on... See more

Company replied

Rated 5 out of 5 stars

An ethical company, selling only vegan products. Great selection and new products added often. Lovely people to interact with. We have been buying our doggie food and treats exclusively from them f... See more

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Rated 5 out of 5 stars

Been with Veggie Pets as a customer since 2003. All my dogs have found something that they like from their range. They deliver promptly and their website is straight forward to use with lots of ch... See more

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Rated 5 out of 5 stars

Great site, loving the addition of vegan cat treats, such as the digestive toppers, biscuit treats would be great too! Wish the eco litter was sold in bigger bulk sizes to reduce packaging waste and m... See more

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Rated 5 out of 5 stars

Super fast delivery our 2 cats love the veggies biscuits but didn't like the wet food however we are more than happy that they love the biscuits (we firstly ordered the sample packs) as it's a compl... See more

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Rated 5 out of 5 stars

We love Veggiepets ❤️ They have such a great range and our dogs have always thrived on the food. Great communication and parcels always arrive in good time. We sadly only have one very elderly dog cur... See more

Company replied

Rated 3 out of 5 stars

Quick service and good communication but my cat didn’t like the food. A shame because I wanted to include some plant based in his diet for environment reasons. He isn’t a fan of dry food which might b... See more

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Rated 5 out of 5 stars

The real saving grace of VeggiePets is that they are prepared to answer the phone in order to take orders and answer questions, for me a prime plus. Apart from that Bella loves the food, the orders c... See more

Company replied

Rated 5 out of 5 stars

Alway a variety of vegan dog food so my dogs get a regular change of meals. Always well packaged and delivered in a couple of days. Never disappointed with the service and I prefer to support a vega... See more

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Rated 5 out of 5 stars

We inherited a cat when my mother-in-law died and up until then the cat was on wet food and a fussy eater. Initially we gradually switched her to dry food and now have easily converted her to vegan pe... See more

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Rated 5 out of 5 stars

Easy to order, good product range, often offers to take advantage of and my dog is fit and healthy on vegan food. Also quick delivery and an account that records all my orders. Thank you!

Company replied

Rated 5 out of 5 stars

I ordered the samples of dry dog food and gave it to 3 different dogs and they all enjoyed it. My parcel came quickly, within a few days and I was notified beforehand about delivery. Overall I think t... See more

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Rated 5 out of 5 stars

My dogs like the variety. I change what I order for them, but it’s always vegan. The delivery is always within a couple of days, and it’s a vegan owned company. There is nothing negative I can say.... See more

Rated 5 out of 5 stars

Great service. Contacted VeggiePets on the phone and spoke to a very helpful person who confirmed stock levels enabling me to purchase a bulk order of my dogs fave food. Will defo use again when this... See more

Company replied

Rated 5 out of 5 stars

My go to website for veggie dog food! These guys are always really quick with dispatch and delivery, the website is easy and my chihuaha enjoys VDog andHownd. It's great i can get different varieties... See more

Company replied

Rated 5 out of 5 stars

I have to admit to being sceptical about the dry cat food, but my cats absolutely loved it and couldn't get enough. As a vegan, I will definitely buy the product again but will have to wait a little u... See more

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Rated 5 out of 5 stars

I have been ordering food for my wonderful dogs for many years now. There is a great variety of food and treats, which all my dogs have loved. VeggiePets food has kept my dogs healthy and happy and... See more

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Rated 5 out of 5 stars

I just love that this site exists. My dog wouldn't eat any petfoods from the supermarkets, but she loves loads of veggie pets' products. It is much better quality stuff and delivered fast to our door.... See more

Company replied

Rated 5 out of 5 stars

Wonderful to have a company focussed on veggie pet food, including vegan pet food, which has been proven to be healthier for pets and the planet. Excellent variety of products with a fast, reliable... See more

Company replied

Rated 5 out of 5 stars

Wonderful vegan biscuits that my cat loves and has been enjoying for many years! Truly lovely company, very friendly and helpful people, they have really gone above and beyond to help.

Company replied

Rated 5 out of 5 stars

We ❤️ VeggiePets - they always ship REALLY quickly and their support is really friendly and helpful. Our dog loves the Antos Cerea chews and we also give him dental water that we get from VeggiePe... See more

Company replied

Rated 4 out of 5 stars

These guys are great, I love what they do. Prices for Benevo dog food are now quite a bit higher than other retailers. Sorry but I cannot afford £15 more for 2 bags of dog food, even if it’s supportin... See more

Company replied

Rated 5 out of 5 stars

My cat LOVES all the inbblys from Veggiepets - and the cardboard box in which they come! :-) it's such a day of excitement when their delivery (always very quickly!) arrives, and so so nice to shop wi... See more

Company replied

Rated 5 out of 5 stars

Love purchasing from this company, delivery is also now quicker than previously. It’s our one stop shop for vegan dog food

Company replied


Company details

  1. #100 of 273 best companies in Pet shop
  2. #46 of 167 best companies in Pet Care Store

Written by the company

For more than 20 years, we have proudly offered the UK’s most extensive selection of plant-based options for cats and dogs. As an independent, vegan-owned business, our mission is to help you share an animal-free lifestyle with your beloved pets in a way that is nutritious, convenient, and enjoyable for both you and your furry companions. With nearly two decades of experience with vegan pets, we have developed a deep understanding of plant-based nutrition and its benefits. We offer an extensive range of nutritionally complete foods, delicious treats, biscuits, and eco-friendly alternatives to traditional pet products, all of which are cruelty-free. Whether you're just starting your journey into plant-based feeding or have been doing it for years, we're here to provide the expertise and products you need to nourish your pets while supporting your ethical values.


Contact info

4.8

Excellent

TrustScore 5 out of 5

519 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Cruelty free pet food

I have just tried some samples so far and my dogs loved VeggiePets dried food. Will be subscribing on a regular basis. Love the fact it contains all the nutrients to feed my cat and dogs without need for them to consume other animals.

14 January 2026
Rated 5 out of 5 stars

Tasty and nutritious

My dog was confused at first by the food and I thought he might not eat it but I turned my back for a minute and he'd scoffed the whole bowl! It feels good knowing he's getting a nutritious meal and no animals were harmed in the process

22 January 2026
Rated 5 out of 5 stars

Perfect!

My dogs like the variety. I change what I order for them, but it’s always vegan.
The delivery is always within a couple of days, and it’s a vegan owned company. There is nothing negative I can say.
Perfect!

14 January 2026
Rated 5 out of 5 stars

The best choice for vegan dog food

The best choice for vegan dog food - easy to re-order, good prices and spot on delivery - what's not to like?!

13 January 2026
VeggiePets.com logo

Reply from VeggiePets.com

Thank you so much, John! What a wonderful review ☺️ We’re absolutely beaming to hear that you think we’re the best choice for vegan dog food!

It’s great to know you’re happy with how easy it is to re-order, our pricing, and delivery ... your continued support really means a lot to us!

Rated 5 out of 5 stars

Great product range

Great product range, and swift delivery.

19 January 2026
VeggiePets.com logo

Reply from VeggiePets.com

Thank you so much for taking the time to leave us a 5 star review! It's lovely to hear you appreciate the range of goods we stock and that your order arrived with you fast! 😊

Rated 5 out of 5 stars

Dog snacks

Good communication. There’s plenty order arrived fast. The product is good. My dog loves them.

18 January 2026
VeggiePets.com logo

Reply from VeggiePets.com

Hi Karen, thank you for your lovely review ☺️ we're glad to hear your order arrived with you quickly and that your dog enjoyed the biscuits! 🐶

Rated 5 out of 5 stars

The vegan dog food is excellent and…

The vegan dog food is excellent and they just love the treats and dentals.

17 January 2026
VeggiePets.com logo

Reply from VeggiePets.com

Thank you, Michael! We so happy to hear you're pleased with the vegan dog foods and that the dog's are loving their treats too! 😁

Rated 5 out of 5 stars

The delivery was impressively fast

The delivery was impressively fast, and the selection of items was excellent. It would be perfect if they included the solo vegetal tins as well.

21 January 2026
Unprompted review
VeggiePets.com logo

Reply from VeggiePets.com

Thank you so much! We're so pleased to hear that you received your order quickly! And thank you for the suggestion - we're always on the lookout for new plant-based products to add to the range. We'll endeavour to look into this to see if it is possible 😊

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