Whiskey & Wealth Club Reviews 681

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, friendliness, and efficiency. Many consumers highlight specific team members who provided exceptional support and guidance throughout their investment journey. People appreciate the staff's transparency, professionalism, and the personalized attention they received. However, some reviewers expressed concerns about response times and communication, particularly regarding updates on their investments. While some customers reported positive experiences with customer service, others experienced difficulties in getting timely and helpful responses. There are mixed opinions on the product itself, with some people trusting the product.

Based on these reviews

Rated 5 out of 5 stars

I had a great experience with Whiskey Wealth Club. Jack Bristow was extremely knowledgeable, friendly, and efficient. I told him my budget and timeframe, and he quickly came up with a proposal that ma... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic experience with Whiskey and wealth club, been with them since around 2019. Can always count on them to be transparent and answer any questions and queries! I have the pleasure of deali... See more

Rated 5 out of 5 stars

After investing with W&WC two years ago, I requested to visit my casks on location. Molly Odlum and Calum Gallagher managed to arrange a meeting with the warehouse operator in East Kilbride. During th... See more

Company replied

Rated 5 out of 5 stars

My initial contact was Tom from the Sydney office. Tom was very descriptive and insightful when responding to my questions. He also sent me information that supported what he had shared over a phone... See more

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Rated 5 out of 5 stars

My wife and I have recently invested in Corowa Whiskey. The experience from start to finish was exceptional. Totally professional and a no pressure environment. We were so impressed we flew to Melbour... See more

Rated 5 out of 5 stars

Whiskey & Wealth have been superb throughout – insightful, knowledgeable, and trustworthy. Whenever I had a question, Will Hodge was the man in the know! We explored various options together and reach... See more

Rated 5 out of 5 stars

I have been a happy customer of Whiskey & Wealth Club since 2019 and recently had a successful divestment. Whilst I know there are a lot of players in the space but WWC are a proven provider. De... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with my first cask investment and felt very well looked after by Jack. He kept me well informed and helped me understand how the investment works. It’s a long-term investment... See more

Company replied

Rated 5 out of 5 stars

Wiskey & Wealth Club delivers a polished and highly informative service, and Sam in particular elevates the experience. His knowledge and approachable style made me feel well-informed at every step.... See more

Rated 5 out of 5 stars

After investing for a few years, finally was able to attend one of the distillery tours in Corowa. It was well organised,the staff were amazing and it was a fantastic day! Props to James P for giving... See more

Company replied

Rated 5 out of 5 stars

I have had a good relationship with this company and would recommend them to any one that is interested in buying cask's of whisky. I also have a good relationship with Ryan Cole who always ready to... See more

Company replied

Rated 5 out of 5 stars

I have been an investor with Whiskey & Wealth Club for 4 years. I trust their product and their team is always professional and care about their investor's needs and goals. I needed to sell some of m... See more

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Rated 5 out of 5 stars

What a brilliant experience we had during our recent visit to The Foundry Vault, kindly organised by Jake McKinley, Whiskey & Wealth Club’s Director of Client Relations. From the outset, we were... See more

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Rated 5 out of 5 stars

I've been an investor with the W&WC for a few months and was lucky enough to be apart of a tour in Corowa as well as meeting the team in Sydney getting to know the staff and director Scott. I am looki... See more

Rated 5 out of 5 stars

As usual the process with whisky and wealth club was great. I have now bought my 3rd investment with the company and Aaron this time provided me all the relevant info before I made my decision to inve... See more

Company replied

Rated 5 out of 5 stars

Sam has been really helpful and held my hand throughout the whole process. He clearly explained my options and really helped meet my needs. I am looking forward to further investment in the future.

Company replied

Rated 5 out of 5 stars

After very recently investing with WWC my wife and I were invited to attend a tour of the Corowa Distillery in NSW. The tour was fantastic and it was great to meet the Australian WWC team and the owne... See more

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Rated 5 out of 5 stars

My experience with Whisky & Wealth Club over the past six years has truly been a positive and rewarding one.From the very beginning, coming in as someone from a foreign market and not knowing the... See more

Rated 1 out of 5 stars

Well well well i went far back into trustpilot just out of curiosity because i was a bit skeptical and what do you know. Exactly what I thought in the first place after our initial contact. Scammers s... See more

Company replied

Rated 1 out of 5 stars

I contacted whiskey and wealth club two years ago, we had a conversation, I wisely decided not to invest in whiskey casks. I say wisely because shortly after that my life changed for good and I acce... See more

Company replied

Rated 4 out of 5 stars

I invested in the Donn Craft Whiskey offer in 2024, which included a purchase-back agreement. While the process initially took longer than expected and required several follow-ups, I’m pleased to conf... See more

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Rated 5 out of 5 stars

Best idea ever. Investing in whiskey was a fantastic opportunity, and since Sam K got in touch I feel way more connected to my casks.

Rated 5 out of 5 stars

Sam Kitchen has been a great help always trying to get good offers but without any demands what I really appreciate .

Rated 1 out of 5 stars

Never return calls. Always have an excuse. Never a good time. Markets are going to explode etc. don't trust them.

Company replied

Rated 5 out of 5 stars

I have been looking at options for investing for about an year outside of the usual, stocks and shares, ISA’s and property which for many are the ‘norm’. Given the recent government changes with rega... See more

Company replied


Company details

  1. Investment company

Written by the company

Specialised cask whiskey wholesaler offering private individuals access to the rarefied world of wholesale premium cask whiskey ownership.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

681 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Well well well i went far back into…

Well well well i went far back into trustpilot just out of curiosity because i was a bit skeptical and what do you know. Exactly what I thought in the first place after our initial contact. Scammers scammers and scammers. They expect you to give them 30k plus over the phone on a few phone calls ? What a joke

2 February 2026
Unprompted review
Whiskey & Wealth Club logo

Reply from Whiskey & Wealth Club

Hi Magda, We take allegations like this seriously and have reviewed our records in response to your claims. We have no record of any interaction, enquiry, or phone call with you.

We do not ask for, nor do we expect, anyone to transfer funds “over the phone,” and this claim does not reflect how we operate. The statements made in your review consist of repeated accusations without any factual detail or evidence to support them.

If you believe this review relates to a genuine interaction, we invite you to provide your real name and contact details so we can look into the matter properly. We are happy to investigate legitimate concerns; however, unsubstantiated and defamatory claims are not an accurate representation of our business. Regards, Whiskey & Wealth Club.

Rated 5 out of 5 stars

Good experience and Aaron is your person to work with in the company! 🙏🏾

We have been investors with Whiskey & Wealth club for over a year now. We came across owning whiskey barrels as another form of diversifying our investment portfolio. After a long period researching about this, we decided to reach out to gain more knowledge.

I was in contact with Max (who’s now left the company) who was informative about the investment we will be making and what it will entail for the future regarding our ROI with holding time.

My wife and I brought a pallet each (12 barrels) and the process was easy once we invested.

Aaron who’s now taken over from Max has been incredible as there was a period of time with no response with regard to my wife’s pallet in gaining her data and getting certificates along with her welcome pack which verifies her ownership.

After trying to get in contact with Max for quite some time to gain knowledge regarding her pallet. We were to find out he had exited from the company which we were informed after getting in contact with Aaron. He immediately went to work to fix our issues and put our worries to bed.

He kept us in the loop and was very transparent in updating us about my wife’s status on her pallet etc.
The communication he kept up was reassuring. We received news that her pallet was still being held and waiting to be moved to the bonded warehouse where it will be kept. We were informed that there was no exact timeline this will be actioned which was frustrating given it had been a year since our investment.
He quickly came up with a solution to give us another pallet which was a little more unique (Peat malt) barrels in which was under the companies ownership.
So instead of waiting for her original pallet which we weren’t sure of the timeline, we were given this option and he was very informative of the barrels we now own.

Also, Aaron sent us a nice bottle of whiskey along with the welcome pack and certificates for the headache caused. Could not speak more highly of Aaron who’s been great since taking over and fixing our issue/ worries. And above all, instincts don’t lie and he’s a great lad!

If you’re thinking of jumping on board and investing with Whiskey Wealth Club, Aaron and Paige are your people to deal with! 🫡

10 November 2025
Unprompted review
Whiskey & Wealth Club logo

Reply from Whiskey & Wealth Club

Hi Francis, thanks so much for your detailed review and kind words. Aaron and Paige are great at their jobs and we'll pass on your recognition of their hard work! Glad everything was resolved and we look forward to sharing this journey with the both of you. Best wishes, Whiskey & Wealth Club.

Rated 5 out of 5 stars

Excellence!

Had a fantastic experience with Whiskey and wealth club, been with them since around 2019. Can always count on them to be transparent and answer any questions and queries! I have the pleasure of dealing with Sam kitchen as my Portfolio manager now. He's gone above and beyond what was expected of him and I look forward to dealing with him moving forward. Cheers 🥃

11 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Whisky & Wealth Club…

My experience with Whisky & Wealth Club over the past six years has truly been a positive and rewarding one.From the very beginning, coming in as someone from a foreign market and not knowing the company personally, I was naturally cautious, especially with the number of scams circulating in the investment space.
• Despite that initial skepticism, I decided to take a chance, and I am glad I did.
• You and the team have consistently demonstrated transparency, professionalism, and genuine customer care.
• Every step of the process has been well-guided, and whenever I needed clarity or support, someone was always there.
• I feel confident about the long-term potential of my investments and the steady growth ahead.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

My experience with Whiskey & Whiskey & Wealth Club has been consistently disappointingWealth…

My experience with Whiskey & Wealth Club has been consistently disappointing due to prolonged delays and a lack of proactive communication.

I first requested the sale of my remaining casks in April 2025, with the aim of exiting by October 2025. Despite repeated follow-ups, the casks were not placed onto the market until several months later, and only after I published a Google review did I receive contact from a senior member of the team.

At no point was I informed about the internal personnel changes that contributed to these delays, nor was I updated when the staff member managing my account went on leave. Every update I received was reactive, and only after I chased for information myself.

I fully understand that whiskey casks are commodities and that no provider can guarantee a sale price or timeframe. However, the issues I experienced relate to the service, not the market. Clear instructions were given months in advance, yet there was no transparency, no communication about delays, and no realistic guidance provided on the marketability of younger stock.

For context, two of my previous casks were sold without issue, which makes the lack of diligence on the remaining casks even more noticeable.

I am still awaiting resolution and timely communication from the company. My experience so far does not reflect the level of professionalism or client care I expected when making this investment.

12 December 2025
Unprompted review
Whiskey & Wealth Club logo

Reply from Whiskey & Wealth Club

Hi Sachin,

Thank you for taking the time to share your feedback. We understand your frustration, and we want to address your concerns directly and transparently.

First, regarding the sale of your remaining casks: you are currently trying to sell 3-year-old whiskey, which has only just legally become whiskey. At this age, the pool of potential buyers is extremely limited, even in strong market conditions. Most trade buyers only begin actively purchasing stock once it reaches 5 - 8 years of maturation, when the liquid becomes commercially attractive for bottling.

This challenge is further compounded by the fact that the market is currently undergoing a correction, meaning that cask-sale activity across the industry is slower than usual. These two factors combined make it very difficult to execute a sale by a predetermined deadline, regardless of the level of marketing activity. The future market outlook remains very strong, and this is a normal, healthy part of the market cycle.

We fully appreciate the disappointment this causes, especially since two of your previous casks sold without issue. However, those sales occurred in a different market climate and involved older stock that was far more attractive to buyers.

Regarding communication, we acknowledge that internal personnel changes created delays and gaps in updates, and you should have been informed of this sooner. That lack of clarity understandably contributed to your frustration, and we apologise for the inconvenience it caused. We are making every effort to ensure that this is rectified and that the process improves moving forward.

We are continuing to promote your casks and will keep you updated with any progress.

We appreciate your patience and remain committed to resolving this for you as efficiently as the market allows.

Best regards,
Whiskey & Wealth Club

Rated 5 out of 5 stars

I have had a good relationship with…

I have had a good relationship with this company and would recommend them to any one that is interested in buying cask's of whisky.
I also have a good relationship with Ryan Cole who always ready to help in any way that he can. He is very professional in his job and if anyone is thinking of buying whiskey then I would certainly recommend that they speak to Ryan.

7 October 2025
Unprompted review
Whiskey & Wealth Club logo

Reply from Whiskey & Wealth Club

Hi Averil, thanks for your review. Ryan is fantastic and it's great to hear your relationship is strong. As always, feel free to contact us any time you need. We'll pass on your kind words! Best wishes, WWC.

Rated 5 out of 5 stars

Turstworthy and competent Whiskey experts

Wiskey & Wealth Club delivers a polished and highly informative service, and Sam in particular elevates the experience. His knowledge and approachable style made me feel well-informed at every step. The only point to note is that their cask pricing tends to be toward the upper end of the market, which pairs with the high-end service.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Whiskey Will

Whiskey & Wealth have been superb throughout – insightful, knowledgeable, and trustworthy. Whenever I had a question, Will Hodge was the man in the know! We explored various options together and reached a well-informed conclusion. I look forward to continuing to work with Whiskey Will; he’s someone I can definitely trust.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Really positive experience

Sam has been really helpful and held my hand throughout the whole process. He clearly explained my options and really helped meet my needs. I am looking forward to further investment in the future.

26 November 2025
Unprompted review
Whiskey & Wealth Club logo

Reply from Whiskey & Wealth Club

Hi Kelera, thanks for your review. Sam will continue to work beside you and feel free to let us know anytime you need anything. Best wishes, WWC.

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