APC is a fab company. I use their Glasgow/Uddingston branch and from the first connection from the guy in the office who’s a lovely bloke, they couldn’t be nicer or more helpful and they always take g... See more
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The UK's only independently owned Overnight parcel delivery company covering the UK and Ireland.
United Kingdom
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Made sure the parcel was secure the packaging was well sealed and quick delivery i highly recommend to use APC for delivery
The driver today delivered my parcel (a live tree sapling) to the wrong house, even though I had specified the What3Words address in the notes knowing that my postcode is problematic for delivery drivers.
When I phoned the office, who were pleasant and helpful, they told me where it had been delivered to.
The driver had not attempted to phone me when he was unsure of which house to deliver to. At the wrong one, he talked through the intercom at the gate to the resident who asked him to leave it inside the gate, which he did. He could not have given my name as the recipient, else the resident would have known it was the wrong address.
Because the driver was too far away to come back by the time I spoke to the office, the tree is still on the ground inside the gate of the wrong house. I walked to the house but there was no answer on the intercom and I was unable to enter the gate to retrieve the parcel. I have to hope that tomorrow I will be able to collect it and that the tree survives.
I think this was a lazy and careless delivery service, which risks damaging the goods in their care. Perhaps more training is needed for delivery drivers.
The driver called to check the location so consignment delivered.
Parcel delivered within notified time slot. No problems
Delivered in the correct time slot
Excellent service ordered at 3pm was knocking my door at 8.05 the next morning
Very efficient and friendly customer service team. Prompt delivery. Excellent service.
Keep you informed all the way. I was not home left a note saying they will attempt to deliver next day but to my surprise came back later that day and delivered my parcel. Good and reliable courier. Thank you
Fantastic service and friendly delivery driver. Would recommend.
Delivered within time scales given.
5 stars if the driver had cracked a smile.
2nd delivery same driver 2nd grumpy face 😒
Excellent communication from delivery driver. Phoned me when I wasn’t in and then delivered parcel to a safe place. Great service
Very prompt overnight delivery by regular friendly driver.
Parcel arrived on time and in great condition. Nice friendly, happy driver. Excellent!
Delivered on time and the driver carried my heavy parcel into my hall, fowhich I was very grateful.
Excellent. Delivery came on time.very quick and fast service
Fast delivery in good condition, and polite helpful delivery man.
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