The APC Reviews 215,605

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, noting its speed and reliability. Many consumers appreciate receiving timely updates via email and mobile, including accurate tracking information and delivery time windows. The staff is frequently mentioned for their friendliness, politeness, and helpfulness, with several reviewers highlighting specific instances where drivers went above and beyond. Consumers often express satisfaction with the overall service, emphasizing the careful handling of parcels and the convenience of deliveries. The drivers' positive attitude and willingness to assist are consistently appreciated. While opinions on product quality vary, the positive feedback on delivery and staff suggests a generally favorable experience.

Based on these reviews

Rated 5 out of 5 stars

APC is a fab company. I use their Glasgow/Uddingston branch and from the first connection from the guy in the office who’s a lovely bloke, they couldn’t be nicer or more helpful and they always take g... See more

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Rated 5 out of 5 stars

Arrived quickly, in 2 different deliveries, packaged well. Once unpacked assembled quickly, really robust and strong, larger than expected. Already holding much more clothes items than I imagined.... See more

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Rated 5 out of 5 stars

Excellent service! Delivered the next day which I didn’t expect. On the morning I was given a two hour time slot, and I could also track the van and how many deliveries he had before mine so I could... See more

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Rated 3 out of 5 stars

The driver was very friendly, and helpful with two very heavy boxes, however.... The boxes were torn and damaged, and wood panels damaged, as if they were thrown in the van when being driven around... See more

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Rated 5 out of 5 stars

Email three days before delivery saying delivery between 12:33 and 14:33 so I went out in the morning. While out received a nother text giving me full tracking details. They were brilliant as I could... See more

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Rated 1 out of 5 stars

Absolutely awful Goods totally trashed Claim now being processed Waste of time , money and not what was required. Two boxes covered with red and white hazard tape proclaiming FRAGILE clearly not... See more

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Rated 5 out of 5 stars

First time having these deliver my goods and am very impressed. Very good updates via email and mobile and tracking information. Was very quick too only got dispatched yesterday afternoon and here bef... See more

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Rated 5 out of 5 stars

APC is contracted to bring parcel deliveries to me, from my main parts supplier, and as couriers go they are flawless. Streets ahead of Amaz*n logistics!!! The sms txt and email, on the morning of d... See more

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Rated 5 out of 5 stars

My experience was brilliant from start to finish. They kept us updated when they would be delivering our item. Gave a two hour window of arrival and kept to it. When the driver arrived and called he b... See more

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Rated 5 out of 5 stars

It’s always great to see Stephen when he’s delivering to our shop. He’s very friendly, reliable, and consistently goes the extra mile to make sure we get our deliveries on time and in great conditio... See more

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Rated 5 out of 5 stars

I’ve consistently had great experiences with APC Delivery. They are always respectful, timely, and efficient. Their drivers are courteous and greet you with a smile every time. I truly hope the compa... See more

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Rated 5 out of 5 stars

The driver that delivered our kids mattress from millie and Jones was excellent, we had carpet fitters around and they had accidentally left the front door open. The driver rang my phone to check ever... See more

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Rated 1 out of 5 stars

First attempt driver claimed road was inaccessible but although road is closed for through traffic, access is possible for residents. Driver clearly didn't look carefully enough at road layout. I rea... See more

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Rated 5 out of 5 stars

Very prompt, products always superb quality and wrapped in a great way so your product doesn’t break or leak. Have been using this company for a while now customer service is brilliant any queries or... See more

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Rated 5 out of 5 stars

Despite incessant rain, my bulky package was delivered dry, undamaged and within 24 hours of placing my order. Nice too that the driver took the trouble to actually ring the doorbell and hand me the... See more

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Rated 1 out of 5 stars

Zero delivery, zero information. We received one email on 05/02/2026 stating that a delivery is scheduled for 06/02/2026 (today). Brownies for our boys' birthday tomorrow. And that's it. Nothing more... See more

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Rated 5 out of 5 stars

Kept upto date on progres of order next day giving a delivery day Next day got delivery time window. Puchace arrived at the ealiest time frame Driver polite cheerful Could not ask for any bet... See more

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Rated 5 out of 5 stars

Really quick delivery . I received an email yesterday advising my dining room chairs would be delivered today . Then received another email this morning with two hour time slot . Driver brought my pac... See more

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Rated 5 out of 5 stars

Hi APC Team - thank you for delivering my cupcake order from Rachel’s Kitchen- your courier was caught in heavy rain on her delivery run but our delivery still arrived within time for lunchtime today.... See more

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Rated 5 out of 5 stars

Had a delivery through APC with Nightingale and couldn’t fault a thing. The tracking was spot-on, the parcel arrived exactly when expected, and the driver was polite and professional — a real credit... See more

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Rated 5 out of 5 stars

Next day delivery of TV. Within 24 hours of order. Email notice of overnight delivery. Next morning email notice of delivery due that day. Further email notice of time slot (two hour slot) fir deliver... See more

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Rated 5 out of 5 stars

All worked as it should - clear comms re. arrival date, then slot, trackable. Delivery arrived early in the allotted window, brought to door. Given horror stories on some deliveries, this was sim... See more

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Rated 5 out of 5 stars

The delivery person turned up within the time slot alloted, He was very helpful with the parcels. No waiting around for the APC delivery unlike some delivery firms who have you waiting all day with ev... See more

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Rated 5 out of 5 stars

Plenty communication via email and text with advice on delivery window. Driver arrived well on time and waited for the door bell to be answered (I have mobility issues), although my husband was the o... See more

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Rated 4 out of 5 stars

Everything about the company seemed fine,IE correspondence/tracking etc. However the delivery man, failed to read the note left for all parcels to be delivered to main house door, or chose to ignore i... See more

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Rated 1 out of 5 stars

Delivery was an over an hour after the latest time given, and Paul did not say a word the whole time, and pushed a very heavy parcel towards a partially disabled individual expecting them to be able t... See more

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Rated 4 out of 5 stars

The delivery man is always brilliant. This time he told us he noticed that there was a leak from the box, he sought advice in advance on whether to deliver or not but was encouraged to try, which we a... See more

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Rated 5 out of 5 stars

APC overnight delivery company figuratively and literally delivered the goods! No delays, no nonsense, just quick and efficient service. A date and timescale was given, and my goods were delivered on... See more

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Rated 5 out of 5 stars

I live in a gated development, the driver wasn’t able to gain entry. I received a call, whilst at work, from a very polite guy who enquired about how to enter the premises. Gave him the code, explaine... See more

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Rated 2 out of 5 stars

Many drivers act exactly the same, leave my parcels outside my front porch instead of inside! Wet condition damaged my parcels many time despite reporting the process! Doorbell visible to everyone mos... See more

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Rated 5 out of 5 stars

As usual, a professional delivery as and when they said they would (EVRI take note, it wasn't three day's late). Couldn't fault it. Very friendly driver who always has the time of day to deliver it p... See more

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Rated 2 out of 5 stars

Just left our expensive furniture on door step and when my wife opened the door he was halfway down the driveway shouting out what name was it on order. Hardly taking the time to make sure the item is... See more

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Rated 5 out of 5 stars

I got plenty of notice of the expected delivery time with an SMS the evening before. Then the delivery arrived early in the slot. All very smooth and stress free which is great compared to so many oth... See more

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Rated 1 out of 5 stars

Had email and text telling me delivery coming tomorrow. Tracking unavailable. Delivery didn't come. Took the daily off work without pay to be available. Waste of time and money. Contacted cu... See more

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Rated 5 out of 5 stars

Excellent from APC yet again, couldn’t find my house due to the sender only putting my name & road name on the label, no house name… driver rang me & went out of his way to locate the address & succes... See more

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Rated 5 out of 5 stars

APC excellent, as ever, wish the same could be said about SENDER (Marked dispatched 2 days earlier) - only critique, driver handed parcel to 72 year old female, who nearly dropped (Fragile) >10Kg box... See more

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Rated 5 out of 5 stars

APC Overnight makes a regular delivery of goods to us (every couple of months) and they have never let us down. They always email in advance of their deliveries, giving a two hour window and haven’t m... See more

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Rated 5 out of 5 stars

Breath of fresh air compared to some other delivery companies who shall remain nameless… Swift delivery, arrived during the given time slot AND the driver knocked, waited for me to answer the door an... See more

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Rated 5 out of 5 stars

Excellent delivery service received. Package was delivered during time specified & arrived in perfect condition. Driver was very friendly & also helpful, as the package was 20kg in weight he kindly pu... See more

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Company details

  1. Courier service

Written by the company

The UK's only independently owned Overnight parcel delivery company covering the UK and Ireland.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

216K reviews

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Rated 5 out of 5 stars

Great delivery company

Made sure the parcel was secure the packaging was well sealed and quick delivery i highly recommend to use APC for delivery

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Parcel left at wrong house

The driver today delivered my parcel (a live tree sapling) to the wrong house, even though I had specified the What3Words address in the notes knowing that my postcode is problematic for delivery drivers.
When I phoned the office, who were pleasant and helpful, they told me where it had been delivered to.
The driver had not attempted to phone me when he was unsure of which house to deliver to. At the wrong one, he talked through the intercom at the gate to the resident who asked him to leave it inside the gate, which he did. He could not have given my name as the recipient, else the resident would have known it was the wrong address.
Because the driver was too far away to come back by the time I spoke to the office, the tree is still on the ground inside the gate of the wrong house. I walked to the house but there was no answer on the intercom and I was unable to enter the gate to retrieve the parcel. I have to hope that tomorrow I will be able to collect it and that the tree survives.
I think this was a lazy and careless delivery service, which risks damaging the goods in their care. Perhaps more training is needed for delivery drivers.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Keep you informed all the way

Keep you informed all the way. I was not home left a note saying they will attempt to deliver next day but to my surprise came back later that day and delivered my parcel. Good and reliable courier. Thank you

11 February 2026
Unprompted review

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