Reliable. Very Competent and Helpful Staff. If you need detailed information about a product you’re considering then ring them up. I was offered a video call demo on stand dryers when I needed a new o... See more
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Review summary
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Company details
- #134 of 273 best companies in Pet shop
Written by the company
Christies Direct was established in 1992 and have become one of the leading Dog Grooming Suppliers in the world. We stock one of the widest ranges of grooming products available anywhere and we are constantly developing and evaluating new products. We are constantly adding new ranges of products and our buyers are always searching for the best deals and promotions. We stand behind every product we sell and we guarantee 100% satisfaction. Our prices are always competitive and if you are looking for a bargain, then check out our clearance items.
Contact info
16 Finvoy Road, BT53 7JE, Ballymoney, United Kingdom
- 028 276 66879
- [email protected]
- www.christiesdirect.com
Hasn’t replied to negative reviews
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Fast delivery and great products!
Reliable and Great Service
Reliable. Very Competent and Helpful Staff. If you need detailed information about a product you’re considering then ring them up. I was offered a video call demo on stand dryers when I needed a new one which arrived next day. Highly recommended company for dog items
Would highly Recommend this Company
I was extremely happy with my purchase. A great company to deal with
Good range of products.
Quality goods shipped quickly as well
Letting us know when delivery due and…
Letting us know when delivery due and being on time
DO NOT WASTE MONEY ON CLIPPERS.
After spending £300+ on a set of clippers that have faults with the charging dock after less than 4 months later. I contacted these and I have a video showing the issue. You can see i look after my equipment, to be told that they want me to return the equipment (and me be out of work for god knows how long causing me loss of earnings) and they will decide if warranty will cover it. Then if not I would have to pay for repair. I WISH with every bone in my body I never put as much money into this business as I did because they are disgusting. Lesson well learnt. I will be sticking to another company and if you want to use a 5* company with respect and care towards their customers... do not use this company, go to groomers world. They care about their customers but these do not. Won't repair something covered under warranty without you losing money to do so. Disgraceful company and I am reporting these to trading standards. I have evidence of everything. I gave you chance to sort it but you dont care so im done caring too
Fair enough
Good service. The Duke dog spray is nice but would prefer a little more masculine smell for my boys c
Very quick & easy to use website &…
Very quick & easy to use website & practically next day delivery & great product at an extremely reasonable price
SELLING USED ITEMS
I bought a very expensive dryer from them for it to break 2 years later I get it fixed and find out it wasn’t brand new not once was I informed about this I was told this wasn't the first time this has happened and im utterly shocked STAY AWAY FROM THIS COMPANY!!!
Great company! Great customer service!
The customer service is beyond fantastic!
I have placed 2 orders with Christies and both times I have been super happy with the orders and communication. I live on the Isle of Wight so deliveries can take a little longer.
Thank you so much for helping me set up my business! I would like to extend special thanks to Amanda and Mark who went the extra mile to help me.
Awful customer care!
Awful customer care, not even apologises from them, when there products don’t arrive or go missing. Don’t buy anything!
Good service prompt delivery
Good service prompt delivery. Excellent brush. Would order again
Your one stop shop for grooming essentials!!
Christie’s is a brilliant company, purchased perfumes dog bath and grooming kits harnesses etc and they have came so fast and as expected. Large variety of options that are high quality and staff can not do enough for u to get you best deal. Amanda in particular has been nothing short of a pleasure to deal with, so helpful knowledge and kind throughout. Highly recommend!!
Replacememt
I was trying to place an order but the system wasn't working correctly. I contacted Christie's and a lovely lady helped sort it all, she placed my order (even gave me a little discount and gift for all the issues) we were having. Sent the order for confirmation and sent a secure payment link.
When the order arrived a couple of bottles has leaked all over. I called and spoke to a kind gentleman who promptly arranged for the two replacements for the damaged items, which came within 2 days.
I couldn't fault these lovely members of staff. Thank you for being so helpful and kind.
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