Contractcars.com Reviews 4,853

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness. Consumers highlight that the team goes above and beyond to ensure a smooth and stress-free process from start to finish. People appreciate the excellent service provided, noting that communication is clear, prompt, and informative at every stage. Reviewers are particularly pleased with the delivery service, emphasizing that cars arrive on time and exactly as described. The user experience is consistently described as easy, reliable, and tailored to individual needs.

Based on these reviews

Rated 5 out of 5 stars

We recently leased a car and the whole process was incredibly smooth from start to finish. Faye was an absolute pleasure to deal with — super friendly, professional, and always kept us up to date at e... See more

Rated 5 out of 5 stars

We have sourced several company vehicles through Contract Cars, always great value, matched only by the outstanding quality of service. Truly delighted to provide a 5 Star review. All the team there a... See more

Rated 5 out of 5 stars

Contractcars were professional and very easy to deal with from start to finish. From the initial phone calls and placing the order with Matt Roberts, through to arranging delivery with Faye Hunn, ever... See more

Rated 5 out of 5 stars

Really good experience with ContractCars from start to finish. Faye Hunn was my account manager and she was brilliant throughout — responsive, clear, and always happy to help. Communication was excell... See more

Rated 5 out of 5 stars

Myron has been superb, such a great understanding of what good customer service should be and delivers. For example car turned up a bit dirty… she chased up the dealership to no end to get us a fr... See more

Rated 5 out of 5 stars

I have used contract cars for more than ten years, they always seem to have great deals, from Audi to Mercedes and some, all at competitive prices. Our latest car had an issue before delivery, whic... See more

Rated 5 out of 5 stars

Faye has been absolutely amazing from start to finish in organising our lease. She made the whole process so easy and stress-free keeping us updated every step of the way and answering all our questi... See more

Rated 5 out of 5 stars

This has been the fourth time I have used contract cars. Initial discussions were very good and provided some guidance. Once car documents were completed Jodie Doyle took care of everything and provi... See more

Rated 5 out of 5 stars

An amazing company to work with they flounder me exactly what I was hoping for mat is great to work with in sales. I was then passed on to a lovely lady called Jodie who took over until my delivery sh... See more

Rated 5 out of 5 stars

Jay Leigh dealt with my whole Car journey, from ordering the new vehicle to keeping me up to date with the progress of the manufacturing and delivery, defo recommend contract cars I have been with th... See more

Rated 5 out of 5 stars

Great service with Contract Cars again. 5th vehicle leased through them and will definitely be returning. Dan Jarvis was fantastic at securing the deal as always and Olly Conyers kept me up to date wi... See more

Rated 5 out of 5 stars

Hi Just been delivered a new BMW organised by Faye Hunn. Faye works for Contract Cars who did a fantastic job searching for the best deal for me . Would recommend anybody looking to lease contact... See more

Rated 5 out of 5 stars

I would recommend Contractcars for anyone looking to get their new vehicle. From first to last, they gave clear information and kept me up to date. Faye Hunn in particular helped me through a fight wi... See more

Rated 5 out of 5 stars

From start to finish the process of ordering my new car was dealt with extremely professionally. The assistance and guidance given by Dan Jarvis initially and then Faye Hunn was refreshingly exempla... See more

Rated 5 out of 5 stars

Recently took delivery of a new 2025 Audi A6. The whole process of ordering, through to delivery has been faultless - all within three weeks - managed by Jodie Doyle who has been the epitome of cust... See more

Rated 5 out of 5 stars

Having ordered more than 10 cars through Contract cars over the years, we recently took delivery of a new Audi A5. The service, as always, was five star and we were looked after by Olly Conyers who wa... See more

Rated 5 out of 5 stars

Dealing with Contract Cars has been a pleasure from start to finish. Between Chris Johnson and Jo Watson the process was painless and straightforward. I decided to pick the electric car up from th... See more

Rated 5 out of 5 stars

It was a pleasure dealing with Contract Cars for leasing a car perfectly tailored to my needs. The team was extremely helpful in meeting all my requirements and impressively delivered the vehicle... See more

Rated 5 out of 5 stars

My second lease began yesterday,car delivered on time without issues, an hour later my first car was collected ,promptly and without a problem. Have to thank Chris and Oliver for handling all lease ar... See more

Rated 5 out of 5 stars

Recently took delivery of a new 2025 Volvo XC60. My first experience of Contract Cars although two close family relatives have used them for some time now and both had a really good experience. Both c... See more

Rated 5 out of 5 stars

Great service from start to finish. Faye Hunn has been amazing throughout the whole process in organising and managing my lease. She made the process easy and stress-free answering all questions quic... See more

Rated 5 out of 5 stars

Great service. Would highly recommend Contract cars. Ursula Fox was my account manager and was great to deal with and very professional in arranging the transport of the Audi A5 to my house. Danny Gu... See more

Rated 5 out of 5 stars

I would highly recommend Contract Cars, from start to finish the service I received & communication from Ursula Fox where excellent. Ursula went above and beyond to have my vehicle with me sooner tha... See more

Rated 5 out of 5 stars

Excellent deals, superb communication. Smooth effortless transactions. Fast delivery of my Volvo XC60. My husband and I have both used ContractCars.com for a while now and I can’t see us using anyone... See more

Rated 5 out of 5 stars

I have recently taken delivery of a leased car brokered through Contractcars.com. The process from initial enquiry, discussing options, ordering and taking delivery was extremely efficient & professio... See more

Rated 5 out of 5 stars

I recently took delivery of my 26MY Volvo XC60 and contract cars provided the best possible price and the service was impeccable. Many thanks to Ursula Fox who kept me fully updated and answered... See more

Rated 5 out of 5 stars

Fantastic Company to deal with. Just took delivery of our 3rd vehicle regarding our business. From dealing with EDDIE WRIGHT, when we first placed the order to getting it delivered which URSULA FOX so... See more

Rated 5 out of 5 stars

Great service from Contract cars. The price was better than any other leasing firm that I could find. Jay Leigh explained everything really well, he adjusted the terms that I needed. The delivery d... See more

Rated 5 out of 5 stars

I’ve used ContractCars before (2015, 2018 and 2019) but they get better each time. Found the right car and placed the order through Matt Roberts at the beginning of this month (April 2025) Jay Leigh (... See more

Rated 5 out of 5 stars

I have had dealings with contract cars and Ursula Fox on a few occasions and i have nothing but positive things to say. What a seamless experience and a great help Ursula has been. highly recommend!

Rated 5 out of 5 stars

Great service from start to finish,Mark Farmer sorted the car I wanted to Jodie doyle who helped me no ends sorting paperwork out top class team. Definitely recommend to my friends... See more

Rated 5 out of 5 stars

The entire leasing process with Contract Cars was incredibly smooth. The staff were fantastic and made everything easy to understand. The contact throughout was great, even the delivery driver was ver... See more

Rated 4 out of 5 stars

Pretty good process from start to finish, only thing stopping it being a 5 star review was a late change to the delivery date. Faye Hunn was very good to deal with, kept me up-to-date with the order... See more

Rated 5 out of 5 stars

Fantastic experience with Contract Cars. We needed to sort a car asap and they were able to help with this. Jodie Doyle was excellent in sorting this for us and keeping us updated with delivery time... See more

Rated 5 out of 5 stars

This is the second time I have used Contract Cars, rates are reasonable and delivery time of the vehicle was good, , Jack was great throughout the process of ordering my vehicle and answered any quest... See more

Rated 5 out of 5 stars

Would like to thank Dan Jarvis for selling me the car no pushy sales tactics listened and got me what I wanted. Would also like to mention Oliver Conyers Accounts Manager for his patience with me an... See more

Rated 5 out of 5 stars

Initially I was quite skeptical to lease a vehicle as I do not like being roped into a contract, however having seen the offer on a factory order VW , I signed up. The sales team had great communicati... See more

Rated 5 out of 5 stars

I have had a really good experience with Contract Cars. I was able to collect my car from them since I lived in Ireland and wanted to have a drive from UK to Ireland. Myron and Simon were amazing thro... See more

Rated 5 out of 5 stars

Our new car was delivered 5 days earlier than expect! Been a very smooth transaction from start to finish - including the friendly delivery driver. Thank you Olly Conyers!

Rated 5 out of 5 stars

This was the first time i used Contract cars and was very impressed with all the dealings we had with Faye Hunn. She kept us informed through the whole transaction, from first offer until the car was... See more

Rated 5 out of 5 stars

The entire process with Contract Cars was exceptionally smooth. The team was fantastic—clear, helpful, and easy to deal with every step of the way. Communication was consistent throughout. A special... See more


Company details

  1. #2 of 35 best companies in Car rental service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

My experience with contract cars is and…

My experience with contract cars is and has always been 20/20, all the staff from every department are extremely helpful. From Chris my initial point of contact to my personal account Manager Ursula Fox they are efficient, professional a fountain of knowledge & know there stuff. They deliver with honesty & integrity & treat you as an individual & not just a number to get results. Ursula never once got frustrated or lost her patience between my car order to delivery kept me updated step by step as well as going out her way to answer my questions on processes. The same applies for Chris when I initially made an enquiry. It’s been 5 years and my 3rd vehicle through contract cars & I wouldn’t go elsewhere, value for money great deals with professional trustworthy staff

5 February 2026
Unprompted review
Rated 5 out of 5 stars

I have just leased a Audi Q8.

I have just leased a Audi Q8.
Oliver Conyers delt with the deal and made it so easy to do.
From the first call to the delivery, everything wen smoothly.
thanks to all @ ContractCars.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service and price

We have sourced many company cars from Contract Cars over the years.
Excellent service from sales through to customer service. Our account Manager Ursula Fox dealt with us on our latest transactions. Smooth, efficient and helpful service as usual.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Very good

I had a great experience with contract cars. Myron was really helpful and delivered great customer service. An example of this was that my car delivery was delayed, he chased the dealership continuously to make sure that I received a full tank of fuel and a valet voucher with my car upon the delivery. Excellent customer service.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great value, fantastic Service

We have sourced several company vehicles through Contract Cars, always great value, matched only by the outstanding quality of service. Truly delighted to provide a 5 Star review. All the team there are fantastic, especailly; Jodie Dolye as well as Faye and Danny. Many thanks to you all!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

LandRover Defender…

We recently leased a car and the whole process was incredibly smooth from start to finish. Faye was an absolute pleasure to deal with — super friendly, professional, and always kept us up to date at every step. Nothing was too much trouble and she genuinely went above and beyond to make everything easy and stress-free. Highly recommend both Faye and the team!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Jay Leigh dealt with my whole

Jay Leigh dealt with my whole
Car journey, from ordering the new vehicle to keeping me up to date with the progress of the manufacturing and delivery, defo recommend contract cars I have been with the company 7 years now and this is my 4th lease car, wouldn’t go anywhere else x

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent price

Excellent price, communication was superb throughout the process and car was delivered exactly when Myron said it would be. Will be using again.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I have used contract cars for more than…ten years

I have used contract cars for more than ten years, they always seem to have great deals, from Audi to Mercedes and some, all at competitive prices.
Our latest car had an issue before delivery, which put it back a few days , contract cars arranged a hire car until the car was ready.
Very easy to deal with, if it’s not broke, don’t fix it!!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service.
Would highly recommend Contract cars. Ursula Fox was my account manager and was great to deal with and very professional in arranging the transport of the Audi A5 to my house. Danny Guest was also my first point of call and he helped me through the sales process and was excellent to deal with.

26 January 2026
Unprompted review

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