Groupon has been very helpful when it comes to saving money. This particular purchase was for an oil change saved 40 dollars. If I had one complaint and im sure its as much my fault as theirs but loca... See more
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Groupon (NASDAQ: GRPN) is building the daily habit in local commerce, offering a vast mobile and online marketplace where people discover and save on amazing things to do, see, eat and buy. By enabling real-time commerce across local businesses, travel destinations, consumer products and live events, shoppers can find the best a city has to offer. Groupon is redefining how small businesses attract and retain customers by providing them with customizable and scalable marketing tools and services to profitably grow their businesses.
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First time going here This place is…
First time going here This place is very clean and I appreciated no perfume smells since smells make me congested.
The staff was friendly and clean.
The body massage, was awesome and I enjoyed the face, head massage it was very relaxing plus the foot reflexology was perfect I also liked detox with hot stones. I made an appointment to go back again it’s worth it.
Groupon is my fav go to whenever I need…
Groupon is my fav go to whenever I need something or a service for a reasonable price!! Love, Love, LOVE Groupon!!!
office 24 pro plus
Leaving the review as requested to get my life long licence for office 24pro plus.
It took two and a half days to get it activated, having used there system to the full on more than one occasion, took part in many chats and emails, and 7 phone calls without a single response, not bad for 24/7 cover.
Not a good weekend, I now have to wait and see it the licence is good.
Tout est compliqué au maximun
Tout est compliqué au maximun, pour arriver à un résultat décevant. Pas cher, mais ça vaut pas cher!
Everything is overly complicated, only to achieve a disappointing result. Cheap, but not worth it!
Sometimes isnt easy to get the process
When you don't have a phone number to…
When you don't have a phone number to reach a human to speak with, you're obviously a scam. The website takes you in loops and when/if you can "CHAT" with someone they ask for 10 things to lookup your voucher. When you leave the screen to get the info the chat closes. NEVER EVER buy a SCREWPON.
Groupon is running scams with it's…
Groupon is running scams with it's voucher system. For certain items it will not include the cost of shipping but offers a refund to give you confidence in making the purchase. In order to find out the actual shipping charges, which are outrageous and more than the cost of the goods, you have to view the voucher. Once you view the voucher, you are no longer eligible for the refund. Quiet the scam groupon is running to steal your money.
Groupon doesn't properly check companies they advertise
I had a huge mess up with one of the services. It was permanent eyebrows. She wasn't even licensed I found later, but Groupon refused to reimburse me after she butchered my eyebrows. I had to get them done again immediately after so I didn't walk around looking like I was permanently surprised but only on the right side.
I mean it was embarrassing, and the lady took no responsibility for it AT ALL, but I assumed Groupon would. They did not. They actually told me to go back to the lady for her to fix them. Even the good service I received after, she couldn't get them completely squared up because they were so screwed up.
I just could not believe groupon did nothing. They are just awful.
I bought an iPhone and got scammed
I bought an iPhone 17 PRO and received an iPhone 17. Customer service did not help at all and I'm afraid I have been scammed.
Purchased couples massage at local…
Purchased couples massage at local oceanfront hotel & spa. The massage was well done-relaxing room. The spa had separate locker rooms-relaxation rooms and hot tubs that were perfect end to the massage. We then had access to heated rooftop pool-we were the only guests in pool-what an amazing affordable Groupon… highly recommend Atlantic Hotel & Spa-via deal on Groupon.
Groupon is now a horrible site
What started out as a good concept and a great idea to help small businesses is now crashing. These last couple of years, it has been denying credit cards of all types. There is no customer service to talk to, and AI does not help. I even tried creating different accounts and still.
It seems to be a glitch in Groupon and there is no way tot get help.
Groupon is a huge hassle and some Groupon are impossible to redeem but hard to refund
I bought a Groupon and after buying it, Groupon changed the Terms. Then, I find that the Groupon must be redeemed by going through some steps that are impossible to perform because the redemption code provided is not valid. I wasted an hour of my time and cannot resolve with Groupon because everyone there seems to be a complete idiot. Do not use Groupon or you will lose your money adn have a hassle.
Car wash voucher was validated somehow…
Car wash voucher was validated somehow before used it. Extremely poor customer service communication by Groupon. I had to file a dispute with my credit card company for a refund.
I purchased serviceIs from groupon to NJ Cleaning Services
I purchased services from groupon to have my carpet and air ducts cleaned from a company called NJ Cleaning services. When the technician arrived at my home he wanted extra money for services. When I asked him if he could just do the services I paid through Groupon he told me he couldn't honor the Groupon that I purchased. He left. When I explained to Groupon what had happened and wanted a refund. They told me that NJ Cleaning Services completed the job. No services were done in my house and Groupon refused to believe me and would not refund my money. I have proof that no services were done in my home because my son was home and could tesify what I am saying it true. Secondly, I have a ring camera that you could clearly no machine was brought into my home for services. Thirdly, if Groupon sent someone to my home to check if services were done they can see they were not. Lastly, if the work was performed why wasn't the voucher used. Very disappointed in Groupon. Never use Groupon nor NJ Cleaning Services..It's a scam.
No accountability for mistakes
I've used groupon many times in the past, but their conduct relating to my most recent purchase has been unacceptable and I will not be using them again.
I purchased a voucher for a spa day in Bristol for my mother and on getting the voucher my email, Bristol is listed as a redeemable location. However, when trying to book this, the merchant refused the voucher on the basis that the location wasn't available for that spa treatment. Groupon then went on to refuse a mistake had been made, offering no refund even though the location is right there on the voucher - proof of which was sent over to them. As no accountability has been taken, I will be moving this to trading standards for false advertising.
Be careful with anything you purchase…
Be careful with anything you purchase on Groupon. Big time False Advertisement. It’s not what it seems. Be cautious because no refunds is allowed. PERIOD!!!!!!!!!!!!!!!!!!!!!’
I really wanted to give Groupon ZERO STARS!!!!!!!!!for False Advertisements!!!
Groupon’s Merchant Support and account…
Groupon’s Merchant Support and account management are, without exaggeration, one of the most incompetent and misleading business operations I’ve ever dealt with.
Their so-called “account managers” are completely unreachable. Emails go unanswered for months. Phone calls go straight to voicemail and are never returned. I have not received a single proactive call, follow-up, or resolution despite repeated attempts.
Here’s the worst part:
I explicitly paused my campaigns, and Groupon continued running and charging them anyway. When I contacted support to stop it, they either ignored the request or bounced me endlessly between departments that clearly don’t communicate with each other. No accountability. No ownership. No solutions.
This feels less like a support team and more like a system designed to:
Take merchant money
Avoid direct contact
Stall until you give up
There is no real merchant protection, no reliable escalation path, and no urgency when your business is actively losing money due to THEIR failure to act.
If you’re a small business owner considering Groupon:
⚠️ Be warned. Once your campaign is live, you are essentially on your own.
⚠️ “Account managers” exist in name only.
⚠️ Requests to pause or fix issues are ignored while charges continue.
This experience has been exhausting, financially damaging, and completely avoidable if Groupon had even a minimally functional support structure.
I would never recommend Groupon to any serious business owner. There are far better marketing platforms that don’t rely on silence, deflection, and negligence.
Groupon allows companies to misrepresent services
I have purchased health testing services through Groupon multiple times. In the past, the reports were detailed, with login access, stored results, and clear markers and ranges. Recently, however, I purchased what appeared to be the same test, but another merchant.
The new report contained only generic comments, no values, no ranges, no markers, and no login access to view or store results. This is not the product advertised.
Groupon keeps the same product title, images, and discount style, but allows a company to sell under the same listing. but not delivering the real report results base on the hair I mailed to them via registered mail. This means customers cannot rely on the advertised description to match the actual service delivered.
I believe Groupon should take responsibility for ensuring that merchants deliver what is advertised. Otherwise, customers are misled into buying services that do not match their expectations or previous experiences. Groupon refused to refund my money on the service I purchased that was not deliver.
Saves you money...
Groupon has been very helpful when it comes to saving money. This particular purchase was for an oil change saved 40 dollars. If I had one complaint and im sure its as much my fault as theirs but location of business should be easier to see but again just as much my fault I could of looked a little harder to verify location and this is important so your not driving across town for anything when theirs a location closer
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