Verified
Maxi Zoo personnel are friendly and helpful . I am able to find almost everything I need for my dog with lots of variety to choose from . Highly recommend
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Verified
I have been shopping at Maxi Zoo's store for almost a year now and I recently just tried ordering from them online. Both of these experiences were great, the employees are always nice and if we had is... See more
Company replied
Verified
Best pet shop, great variety, easy buying through on line services using the fair discount, also a good store network that you can find everything you need. If something need to be improved is the poi... See more
Company replied
Verified
Great service. They really fuss over my dog which makes me feel appreciated. They always try to do their best to find the best products and food for my pets.
Company details
Written by the company
I Maxi Zoo elsker vi dyr og vi vil det bedste på dyrenes vegne. Derfor stræber vi efter altid at give dig som kunde et solidt grundlag for at træffe de valg, som sikrer dit kæledyr en høj livskvalitet. Det kan f.eks. være rådgivning om fodring, pasning og pleje samt aktivering af dit kæledyr.
Contact info
Industriparken 21A, 3. sal, 2750, Ballerup, Denmark
- 70252107
- [email protected]
- www.maxizoo.dk
4.6
Excellent
9K reviews
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Verified
Maxi Zoo personnel are friendly and…
Maxi Zoo personnel are friendly and helpful .
I am able to find almost everything I need for my dog with lots of variety to choose from .
Highly recommend
20 December 2025
Verified
They always recognize my dog when we walk in.
Great service. They really fuss over my dog which makes me feel appreciated. They always try to do their best to find the best products and food for my pets.
23 December 2025
Verified
Verified
the employees are sweet and there is always what you are looking for.
Love this shop, i would recommend to have a bit more variaty for high- quality food apart from big brands but again maybe on demand.
Love the place and the service!
19 December 2025
Verified
Verified
They are very helpful and assist with…
They are very helpful and assist with everything.
21 December 2025
Verified
Our favourite shop
It is our favourite shop. Good range of dog food, nice personnel and good customer service also online.
20 December 2025
Verified
Good prices and good service.
20 December 2025
Verified
It was easy to find their right product…
It was easy to find their right product and to collect it from the store.
5 August 2025
Verified
Verified
Good prices. Great service.
Good prices. Great service. I shop online or at their Nørresundby store, and the store workers are always super helpful and nice.
21 May 2025
Verified
Verified
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Verified
The shop display is neat and orderly.
The shop that I went to is maxi zoo vallensbaek. All the things are clear there, and the shop are clean. Also I picked up my order quickly.
12 August 2025
Reply from Maxi Zoo Danmark
Hi Keiia
Thank you for your very positive review of our click & collect and our store in Vallensbæk.
Mvh. Maxi Zoo kundeservice
Verified
Very good communication
Very good communication, fast delivery and high quality products
4 August 2025
Reply from Maxi Zoo Danmark
Hi Patricia
Thank you very much for the very positive review of us here.
Mvh. Maxi Zoo kundeservice
Verified
Good Offers
16 June 2025
Reply from Maxi Zoo Danmark
Hi Balaji
Thnak you for your very positive review of us. We appreciate the kind word.
Mvh. Maxi Zoo kundeservice
Verified
Bad delivery experience
I asked for the food to be delivered by my door, and I asked them to leave it out there without me having to be home (I had the option). Instead they forgot that I asked that and delivered my package 15 minutes away by car. Thanks a lot
6 June 2025
Reply from Maxi Zoo Danmark
Hi Marios
Thank you for your feed back.
I'm sorry you were not informed about your delivery.
As we wrote in a highlighted box in your order confirmation, we've changed our delivery service.
We encourage you to reed the new terms and the deliverance while not home is one of the terms, we've changed.
Mvh. Maxi Zoo kundeservice
Verified
Easy to order online
Easy to order online. There were some good offers. Finally, GLS delivered the items at home.
3 June 2025
Reply from Maxi Zoo Danmark
Kære Balaji
Thank you for the very positive review.
Mvh. Maxi Zoo kundeservice
Verified
Reply from Maxi Zoo Danmark
Dear NoFuka
Thank you very much for your review.
We are happy to hear that your orders always arrive quickly and are at a good price.
Best regards, Maxi Zoo customer service
Verified
Reply from Maxi Zoo Danmark
Dear Ciprian
Thank You very much for your review.
It's good to hear that everything was as it should be and that the order arrived quickly.
Best regards, Maxi Zoo customer service
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