ShopBack Deutschland Reviews 681

TrustScore 4.5 out of 5

4.3

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Company details

  1. Cashback provider
  2. Coupon service

About ShopBack Deutschland

Written by the company

Verdiene echtes Cashback, indem du bei deinen Lieblingsmarken einkaufst!

Kunden verdienen echtes Cashback, wenn sie über ShopBack bei ihren Lieblingsmarken einkaufen. Wir bieten Cashback-Angebote für über 1.000 der größten Marken Deutschlands in den Bereichen Technik, Reisen, Mode, Beauty und mehr. Größen wie eBay, Mediamarkt, Lieferando, Expedia, Douglas und viele mehr sind bei ShopBack vertreten.

Die Anmeldung und Nutzung ist komplett kostenlos.

Das Cashback, das du in deinem ShopBack-Konto ansammelst, kann über Paypal ausgezahlt werden!

Woher kommt das Geld? Unsere Partner zahlen uns eine Provision, jedes Mal wenn eine erfolgreiche Bestellung über uns getätigt wird. Diese Provision teilen wir mit dir, dem Kunden, in Form von Cashback-Angeboten!

Schließe dich weltweit über 40 Millionen ShopBack Nutzern an und spare bares Geld.

Jetzt anmelden

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

681 reviews

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Replied to 81% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I will write in English because get…

I will write in English because get faster, for me personally the shopback ist the best cashback app, I use shoop and topshopback and it's not so good like shopback. Never had problem with them 😊

1 February 2026
ShopBack Deutschland logo

Reply from ShopBack Deutschland

Hello ShopBack user,

Thank you for your feedback.

We’re really happy to hear that ShopBack is your favorite cashback app and that you’ve never had any issues. Thanks for sharing your experience and for using ShopBack.

Have a great day.

Rated 1 out of 5 stars

Worst Service ever

I had purchased a 200€ item on Aliexpress with hopes of getting 15% cashback with this Service. Along with it i also was promised 10€ for Invitation Bonus.
After i had gotten the Item, i didn't get Credited on Shopback.
Of course there might be several reasons for this and it might have been just a mistake.
So i sent the Shopback Service an Email to inquire about my matter.
(the correct email address was also very hard to find, since the one on their site didn't put my mails through.)
I had gotten a response back that they couldn't validate my Order, and that i should send them Proof so i had sent screenshots of my purchase and my Order number so they could get in Contact with their Partner Aliexpress.
After a week or two i get an Email, that their Partner did not respond, and that they are sorry for letting me wait. This went on for a couple months (I think about 4 Months or so) with getting a Mail every other week, that they still didn't get a response from their Partner until one day they just stopped and i had gotten no response back.
So i checked my Shopback account and the Cashback gets revoked.
If that wasn't enough, they also took the 10€ Invitation Bonus, which i couldn't cash out anyway because they had revoked my Cashback.

Now it has been 11 Months (almost a year) and i didn't receive anything from Shopback.de

I highly discourage anyone from using this site.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

This has been one of the best Shop back…

This has been one of the best Shop back points available currently.

31 October 2025
ShopBack Deutschland logo

Reply from ShopBack Deutschland

That’s awesome to hear! 💚

We’re super glad you’re enjoying ShopBack — we’ll keep doing our best to stay one of the best! 🚀

Rated 1 out of 5 stars

Cashback promises not honored

ShopBack Deutschland advertises cashback but doesn’t deliver. Despite following all steps, the cashback was never credited. Support only gives excuses instead of solutions. Time you spend here is a waste.

27 September 2025
Unprompted review
ShopBack Deutschland logo

Reply from ShopBack Deutschland

Hi Max,

Oh no - that does sound really frustrating, and it’s definitely not how things should go. 😔

To help us take a closer look, could you please drop us a quick email at [email protected]? Just include your order date, the store, and the email address you used to register. Our team will dig into it and get back to you as soon as possible.

Thanks for taking the time to share your feedback: we take it seriously and genuinely want to do better. 💛

Rated 5 out of 5 stars

Always use this

31 August 2025
ShopBack Deutschland logo

Reply from ShopBack Deutschland

Hello dear ShopBack user,

Thanks for your feedback – we’re glad to hear you always use our ShopBack app.

Until then, have a nice day.

Rated 5 out of 5 stars

Highly recommended app!

ShopBack is easy to use and helps me save money regularly. I’m very satisfied with the service!

1 September 2025
ShopBack Deutschland logo

Reply from ShopBack Deutschland

Hello dear ShopBack user,

Thanks so much for your feedback – we’re glad to hear ShopBack is helping you save and that you’re satisfied with our service.

Have a nice day.

Rated 5 out of 5 stars

Great deal!

Easy to use. Cashback is indeed credited, great deal!

23 March 2024
ShopBack Deutschland logo

Reply from ShopBack Deutschland

Whoop, Whoop, Ming! We are super thrilled that you are enjoying our offers. Have a great day! 🙂

Rated 3 out of 5 stars

It takes so long for me for the points…

It takes so long for me for the points to reflect when I’ve bought something

23 March 2024
ShopBack Deutschland logo

Reply from ShopBack Deutschland

Hi Asher, first of all: thanks for your feedback, this is much appreciated. 🙂 

The validation period depends on the partnershops' settings and purchasable items. Typically, partnershops set the period such that the right of withdrawal has passed, before confirming cashback. This way they protect themselves fraudulant purchases. Let us know via [email protected], if you have further questions or remarks. So far, have a lovely week! 🙂

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