Sytner Group Reviews 115,346

We had an excellent customer experience from start to finish, all the Cardiff dealership staff were professional, friendly and efficient. From the smooth handover to the servicing team to the hot drin... See more

Great communication with Ryan the Salesperson at Sytner Wakefield . Really knowledgeable about both cars we test drove. Absolutely no high pressure sales tactics, just total honesty throughout which s... See more

Just completed the sale of our vehicle to Sytner BMW of High Wycombe. We had the pleasure of dealing with James Courtney who made the entire process simplicity in itself. James' courtesy, professi... See more

Nice overall sales experience from Simon Harvey. No pressure, no rush, sorted out test drive at short notice. Car was well-prepped within a few days of agreeing purchase and had a super handover. Show... See more

I have a Jaguar XJ Autobiography LWB 3.0 Diesel from new. Now 8 years old. Every service & MOT since day 1 to date has been carried out by Sytner Group - Sytner Land Rover Maidstone. Now on 115,000 m... See more

I picked up my brand new XC40 yesterday from Sytner Volvo Dealership in Bolton following a perfect handover with Jemma McCathy. The car is amazing to drive, quieter that expected & spec’d just as I wa... See more

Annual MOT was due plus a brake fluid change plus an Add Blue top up. Garage is a nice place to go as refreshments are available if needed plus staff are always helpful & friendly and any issues are a... See more

Dealt with Sam whilst purchasing a new car who was amazing from start to finish. He is an asset to your company and was so personable and provided effortless seamless service. Alun was also extreme... See more

I have had my BMW car recent service ( air filter , oil change spark plugs from BMW Sytner Sheffield bright side which has cost me £680. Immediate after the service engine management sign comes on. I... See more

Very welcoming by Shinay who was friendly and efficient without being pushy in anyway. Shinay linked with her colleagues when required and I personally welcomed a woman salesperson. I did not feel... See more

The personal touch, from first to last. Alexander Musgrave, the Sales Executive who assisted us, went out of his way to help find the ‘perfect’ car for us, and succeeded. It has been a truly deligh... See more

Awesome customer service experience at Reading Audi from Emma, who has served me for a few years now. She is always very friendly and welcoming from the moment I drop my car off in the morning to coll... See more

Second Range Rover sport after 12 vogues ,absolutely delighted with all aspects of purchasing this vehicle and the attention to detail and care for me the customer via John Underhill , who has sold me... See more

Stephen helped me choose my first Defender. Knowing I had little experience with them, he took the time to walk me through every detail and made sure all my questions were answered clearly and complet... See more

We had great service from Sytner BMW when our Mini developed a fault. Our service coordinator Anne-Marie was brilliant. She was friendly and knowledgeable and kept us informed all the way through the... See more

I had such a fantastic experience at Sytner MINI Leicester thanks to Kamila. She was absolutely amazing - went above and beyond from start to finish and nothing was ever too much trouble. She’s so... See more

I explained Issue with fuel flap release mechanism not working and how I managed to open it with pull-cord without damaging anything. However in the workshop it was forced to open and outer metal fla... See more

It was both a surprise and rewarding to be offered a deal through being a returning customer ! George was enthusiastic professional VERY patient and supportive throughout Daniel , what can I say ,... See more

I had a great experience at Nottingham Audi, thanks to Indya Mason. She was professional, friendly, and extremely helpful throughout the process. She kept me up to date at all times and even helped ar... See more

Had a Great experience buying my (JCW) mini from Kayleigh. From arranging the test drive to carrying out the paperwork I found the whole experience to be very relaxed and non pressured which wa... See more

As usual telephone system is impossible to navigate so once again had to physically come into Store. I’d give you no stars if the review was rated on being able to talk to a human, atrocious custome... See more

Car not right from collection been treated not very well kept in the dark about everything initially had the car 10 weeks and it's been at the bmw garage in Cardiff for 8 of those weeks brand new car... See more

Preferred when you could help yourself to a coffee they put a small scratch on my car driver door waited 3 and a half hours and nobody offered me a drink apart from when arriving and when enquiring if... See more

BMW Sytner Chigwell continues to impress. Always a friendly welcome and staff that are always willing to help and advise. My recent experience was with Hamish Varsani. A star in my eyes. Extrem... See more

Excellent over all service - the sales person, Omar, was great and went out of his way to ensure I knew everything I needed to before purchase on on handover! Was totally blown away by his in-dep... See more

Matt&Lloyd were very helpful, not pushy & left me to look over the car at my leisure. Then after, answering any questions I had. The hand over & paperwork was very quick & hassle free. Lloyd even... See more

Sent me a video of my car with at least 25 things wrong with my car, took it to two different garages and the car is absolutely fine apart from two things. The traffic light system they use is awful a... See more

Just following up on my previous post - Car was repaired at ICE specialist who diagnosed a fault with the amplifier and not the radio headunit. Sytner were very quick to refund the original fee paid,... See more

Highly recommend Jamie regarding any car advice. Goes above & beyond with great customer care. Beyond helpful & really goes out of his way to explain what steps are taken with your vehicle. Huge t... See more

Love my Countryman to bits, my sales adviser was the best, and thought I'd never own anything else. However, when driver's window mechanism failed, I realised that after sales care is appalling. Syste... See more

Recently brought an Audi S5 from Sytner select Northampton. First class customer service. Jack and Colin kept in contact through the whole process and were patient throughout the process especially wi... See more

Greeted well, personable reception, detail handled well, telephone feedback time agreed but not met. Good quality loan car supplied. Vehicle needed satnav update, was kept in extra day but update s... See more

I’ve been trying to make contact with Sytner Warrington with regards to buying a Kia EV6, spoke to multiple people and all I get is "somebody will call you back" but nobody does!!! Left messages f... See more

Having acquired / leased 7 BMW and MIni vehicles over the past 6 years, it's disappointing at the lack of interest when walking into Worcester BMW and asking for a quick tyre check...The response was... See more

We recently bought a car and had a very good experience. Louis and Marcin helped us a lot throughout the whole process. They answered all our questions, gave us useful advice, and made everything clea... See more

Service was Just ok, Long wait times to drop off and pick up after told car was ready. They seriously overcharge on Materials, one to mention. Engine Oil Charged at more than twice the retail shel... See more

yet another recall, and no courtesy car available for 3 weeks. so dropped it off the afternoon before booking, and all done by noon next day. informed Lily that we wouldn't be bringing it for any m... See more

Pushy sales people for additional products, won’t take no for an answer! Recall on car that they were going to sort before colllection and now say we have to sort once purchased. Collection date... See more

Bought a used MB from another dealership down south. Awful customer service. A warranty claim was required withing the first few weeks and they didn't want to know. MB Sunderland, in particular Juli... See more

Lovely welcome at reception with tea and biscuit served to us was quickly followed by Sam who dealt with our service booking very efficiently. Video was sent to us on inspection and phone call 2 ho... See more

Service and a massive shout out to Emma Payne who was professional courteous from the minute I walked through the door . Emma has a fantastic way about her , she is customer centric and kept me update... See more