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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's knowledge, skill, and friendly demeanor. Many reviewers appreciate the efficient and prompt service, with some repairs being completed on the spot or within a short timeframe. Consumers also value the reasonable prices and transparent communication regarding costs and timelines. People express confidence in the expertise of the staff, particularly in diagnosing and resolving complex issues with woodwind instruments. The quality of the repairs and servicing is consistently lauded, with reviewers noting significant improvements in the performance of their instruments. The business is described as versatile, professional, and empathetic, with a strong commitment to ensuring customer satisfaction.

Based on these reviews

Rated 4 out of 5 stars

Available with no waiting list. A minor tweak needed a return visit. Helpful. Phone messages not always answered.

Company replied

Rated 5 out of 5 stars

I play Wurlitzer reform Boehm clarinets- which are excellent when they’re playing well but can be a pain when they’re out of sorts. They’re delicate/intricate- with a number of linkages involved... See more

Rated 5 out of 5 stars

Thank you so much for getting my clarinet playing again! It’s been sitting in a box for over two decades but to see my children delight in watching the knowledge of how to play return to their mama... See more

Company replied

Rated 5 out of 5 stars

I have had several leg injuries recently and haven’t been able to go to the workshop. This is the second time that Woodwind London staff have brought my flute to my home. This is way beyond the call o... See more

Company replied

Rated 5 out of 5 stars

dropped my sax from high enough that it needed quite a bit of work; the sax was all good after a week and a half, cost exactly what they said it would, and were fast to respond when asked about the pr... See more

Rated 5 out of 5 stars

I recently had my Old Yamaha flute serviced at Woodwind London for a full overhaul. Edward and Slavina are incredibly helpful and knowledgeable about their craft. They completed the work quickly, rest... See more

Rated 5 out of 5 stars

I had a short-notice need for a saxophone repair (my own fault, shouldn't have left it so late!) and they helpfully managed to squeeze me in that week. I dropped by, and within 45 minutes the problem... See more

Rated 5 out of 5 stars

Pleasant in manner and very helpful getting my daughters flute back in working condition. It looked wonderful and she was thrilled. Lovely workshop to visit in this day and age thankyou.

Company replied

Rated 5 out of 5 stars

A breath of fresh air to see someone so capable and knowledgable about woodwind instruments. A great and speedy repair of my Son's clarinet. Thank you so much. Very reasonable price

Company replied

Rated 5 out of 5 stars

Staff were efficient, friendly and helpful. They clearly know and care about instruments. Communication with me was very good. I have had both flute and piccolo fully serviced and am very happy with... See more

Rated 5 out of 5 stars

Edward and his team are always able to help fix problems that occur with my clarinet with the minimum delay. I really value this speed as I have a busy schedule playing with several ensembles.

Rated 5 out of 5 stars

I’ve been going to Woodwind London to service my daughter’s flute for the past few years. They do a fantastic job, and are very skilled, knowledgeable and personable. Thanks.

Rated 5 out of 5 stars

Amazing job fixing my trumpet tuning slide, very affordable price and done in just one day, thank you so much

Company replied

Rated 5 out of 5 stars

I felt very confident that Ed knew what he was doing and was invested in doing an excellent job for me. He absolutely went beyond the extra mile as my instrument needed extra tweaking. I am very appre... See more

Rated 5 out of 5 stars

Great service. Job completed and ready early. Great communication regarding repairs and servicing. Collection was easy. Friendly and helpful service from Slavena. Thank you.

Rated 5 out of 5 stars

Quick to offer an appointment so I didn't have to wait long for my clarinet to be back in use again. Great attention to detail and very friendly.

Rated 5 out of 5 stars

Pleasant. Keen to help. Responsive. One clarinet fixed quickly. Two clarinets serviced. Clear on timings and costs.

Rated 5 out of 5 stars

Thank you for servicing my Oboe. Your expertise finely adjusted all my key systems making it a joy to play.

Company replied

Rated 5 out of 5 stars

They did a great job removing a pull-through that was stuck in a sax neck. Very responsive, professional and friendly service.

Rated 5 out of 5 stars

Fast repair, well done, no complications whatsoever. Nice and friendly staff, would go again!

Company replied

Rated 5 out of 5 stars

Saved my daughter’s concert! Thank yiu so much for the speediest ever repair of my daughter’s clarinet. You saved her day!

Rated 5 out of 5 stars

Really appreciated the individual attention Woodwind London gave me when I got in touch with a damaged flute. Speedy, reasonable and in good humour. Highly recommend.

Rated 5 out of 5 stars

It was an excellent service for a good price. I had a problem with a trumpet valve. It was repaired on the spot and I was also given very good advice.

Rated 5 out of 5 stars

Excellent service! Urgently needed to get my children’s instruments fixed for an important concert and the service was available in short notice. Very professional, highly recommended.

Rated 5 out of 5 stars

Friendly staff, great repair and service, will be back (hopefully not too soon) Thanks

Rated 5 out of 5 stars

They were able to fix some missing cork pads the same day as I took the clarinet in. Great to have them so local.

Rated 5 out of 5 stars

Ed and the team identified an unusual problem with my clarinet and dealt with it promptly, effectively and at a reasdonable cost.

Rated 5 out of 5 stars

Great service, lovely people and did a fantastic job fixing my saxophone.

Rated 5 out of 5 stars

Versatile and professional,showing great empathy at all times and going out of their way to ensure my instrument was in excellent playing condition.

Company replied

Rated 5 out of 5 stars

Incredibly helpful and responsive! Thank you for the great service!

Rated 5 out of 5 stars

I got my son’s flute repaired promptly. I needed it done in short time and they helped me with it.

Company replied

Rated 5 out of 5 stars

Friendly people and transparent service of my clarinet.

Company replied

Rated 5 out of 5 stars

Personable, efficient and excellent value for their services regarding my studio booking’s and alto saxophone repairs

Rated 5 out of 5 stars

Very friendly and great prices! Very knowledgeable as well

Company replied

Rated 5 out of 5 stars

Quick service, fair price, good quality, excellent communication and transparency.


Company details

  1. #2 of 4 best companies in Musical instrument rental service
  2. #21 of 58 best companies in Music shop
  3. #3 of 7 best companies in Musical instrument repair shop
  4. #5 of 8 best companies in Used Musical Instrument Shop

Written by the company

We are a music services company based in north London. We offer comprehensive musical instrument rental service as well as sales of new and refurbished second hand instruments. Our repair workshop accommodates music instruments repairs on a range of instruments. Saxophone, Flute, Clarinet, Oboe and Bassoon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

148 reviews

5-star
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Rated 5 out of 5 stars

A breath of fresh air to see someone so…

A breath of fresh air to see someone so capable and knowledgable about woodwind instruments. A great and speedy repair of my Son's clarinet. Thank you so much. Very reasonable price

13 January 2026
Woodwind London logo

Reply from Woodwind London

Thanks for the review, glad we were able to fix it for you 🙌

Rated 5 out of 5 stars

Pleasant in manner and very helpful…

Pleasant in manner and very helpful getting my daughters flute back in working condition. It looked wonderful and she was thrilled. Lovely workshop to visit in this day and age thankyou.

19 December 2025
Woodwind London logo

Reply from Woodwind London

Thanks Anne, glad she liked it 🎶

Rated 5 out of 5 stars

Great!

Fast repair, well done, no complications whatsoever. Nice and friendly staff, would go again!

1 December 2025
Woodwind London logo

Reply from Woodwind London

Thanks for the review

Rated 5 out of 5 stars

Versatile and professional,showing…

Versatile and professional,showing great empathy at all times and going out of their way to ensure my instrument was in excellent playing condition.

19 December 2025
Woodwind London logo

Reply from Woodwind London

Happy to help, glad we got it back to its former glory 🙌

Rated 4 out of 5 stars

alto servicing

Serviced my alto well replacing several pads and mending damage from having dropped it.

20 November 2025
Woodwind London logo

Reply from Woodwind London

Thanks for the review, glad the saxohpone is back in working order 🎷

Rated 5 out of 5 stars

Thank you so much for getting my…

Thank you so much for getting my clarinet playing again! It’s been sitting in a box for over two decades but to see my children delight in watching the knowledge of how to play return to their mama is the sweetest thing!

The lady who fixed even came to drop my clarinet to my car as my baby was sleeping. Really appreciate that!

3 December 2025
Woodwind London logo

Reply from Woodwind London

Thanks for the review, glad you’re able to enjoy it again 🎶

Rated 5 out of 5 stars

Amazing job fixing my trumpet tuning…

Amazing job fixing my trumpet tuning slide, very affordable price and done in just one day, thank you so much

7 November 2025
Woodwind London logo

Reply from Woodwind London

Thanks for the review Molly, glad the trumpet is back in order 🎺

Rated 5 out of 5 stars

Fantastic staff

I have had several leg injuries recently and haven’t been able to go to the workshop. This is the second time that Woodwind London staff have brought my flute to my home. This is way beyond the call of duty and I really appreciate their kindness delivering me a newly mended flute. Great! I’ll certainly recommend Woodwind London to others.

3 November 2025
Woodwind London logo

Reply from Woodwind London

Thanks penny, happy to help

Rated 5 out of 5 stars

rented a good guitar

rented a good guitar, for a good price. great service, nice people, even nice workshop. what more can you want

9 October 2025
Unprompted review
Woodwind London logo

Reply from Woodwind London

Thanks for the review, happy to help

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