Susan Saxby

Easy site to navigate. Great quality card and super fast delivery.

Ordered 2 personalised cards with names and photos and came the next day! Easy site to navigate and super efficient.

Found the perfect card from a great selection to choose from. Ordered 2pm - arrived next morning and it was personalised! Fantastic efficiency.

Very efficient and super quick delivery

Spoke on the phone at length with Sonje Papenfus who made the whole experience free of stress. We had several questions regarding updating our water softener and she was very helpful and patient. She emailed quotes within minutes and gave us time to make the final decision. She had an excellent sales manner without making us feel pressured. Well done, Sonje. If only all sales personnel were like you.

Easy website to navigate. Fast and efficient delivery.

Really impressed with customer service who have offered to replace my toughened non stick 26” sauté pan with glass lid. The non stick surface had deteriorated somewhat, but after 10 years of constant use, I was delighted that they offered to replace it. Email communication was addressed really promptly. Can’t fault the service and quality of customer care.

Immediate response. Even upgraded despatch to next day delivery when it duly arrived.

Easy site to navigate. Instant confirmation of purchase

Very helpful staff. Appointment on time. Didn’t feel rushed.

Exceptional speed of delivery and quality of cards. Really pleased. My Christmas cards will give much pleasure to the recipients. Thank you Optimalprint.

Excellent range of products/brands and good discounts

Two parcels on 2 different days were left at our front gate, easily visible to passers by. We were in on both occasions, so the driver didn’t bother to walk down the driveway to the front door to ring the bell.

Great coffee and excellent, efficient service

Quality boiler. Very pleased. Huge improvement on our old system with tank in the roof and immersion heater. So much more efficient. Radiators heat faster and so efficiently that individual thermostats are turned down instead of on full. Great to have hot water on demand - we’re definitely saving money, so well worth the original cost.

Delivery was fast and efficient. Just slightly disappointed with the towels which, in themselves, are lovely but they have no loops from which to hang them, as seen on the website photo.

Excellent service and communication throughout the ordering, delivery and installation of quality shutters to 5 windows. Nigel and Steve were courteous and a pleasure to have around during installation and tidied up meticulously afterwards. We are delighted with our shutters and we would not hesitate in recommending Shuttercraft to anyone looking for quality products at very competitive prices.

Wanted to replace old, gold coloured, rusty down pipe from high level cistern to toilet with a chrome one. Most companies make you buy the whole lot - toilet and cistern, too. I wanted to keep our existing blue and white original Sanitan toilet and cistern to match our basin so, after much research, Victorian Plumbing came up trumps. Delivered really quickly, too, so it didn't hold up our bathroom makeover. Excellent product and service.

Order arrived after 2 days. No hassle. Would use Cultpens again and recommend.