Flat battery. Excellent response.
My car wouldn’t start at home, so I contacted the AA via the app. It was very easy and convenient to do so. Nathan from the AA arrived in good time, ran diagnostics efficiently and confirmed a flat battery. He explained the situation clearly and effectively and gave expert and impartial advice as how to proceed. He was polite, personable and professional throughout the whole encounter and is an asset to the AA. Thank you Nathan and the AA.