Faulty Gtech Replaced Immediately
I ordered the bundle with the hand held. The first Gtech made a really loud noise, sounding as if there was something caught inside. I had no idea of this level of noise was normal. I phoned, the customer service lady listened, passed the phone to a colleague and they both agreed that there may be something wrong. The machine was then replaced immediately.
I love the ease of use, and the quickness. It was bought as a secondary to my Dyson, but that has remained in the cupboard since receiving the Gtech.
Still getting used to the hand held. Tried it in the car but found it a little difficult to manoeuvre. However it seems very efficient. I need to work out which attachment works best in each situation. Then I am sure I will love it. I also have a hand held Dyson (we have two homes, so lots of vacuums), which may be slightly more powerful but I do use that for the floors. Once I get used to the benefits of using the Gtech handheld I am sure it will be fine. My only criticism would be that I could have done with more instructions on the best uses for each attachment.
18 July 2016
Unprompted review