Simon

Had a concern about a slow puncture and took the car into National Tyres at Blackburn without an appointment
Within an hour had a call to say they had checked the tyres and sorted the problem and even reset the tyre pressure warning on the vehicle
Lovely guys, super efficient and friendly
I can’t recommend them too hit

My wife has a 4 year old Dacia Sandero and when it was 2 years old there was a problem changing from 2nd to 3rd gear (usually cable problem).
We had to wait over 2 weeks before the car went in for repair
It was returned with the comment”it’s the cables, we have ordered them. We will tell you when they arrive.”
Week later parts arrived but we then had to wait 2 more weeks for the repair to be carried out
Well the problem reoccurred 2 years later and my wife duly visited Stoneacres only to be tolld that it will be a two week wait until they can even look at the car
They were very quick to offer to rent my wife a replacement car for the next 5 or so weeks, just shows what a shower they are

Plenty of delivery info, short time scale for delivery

Changing tariffs with Octopus Energy was a quick and simple exercise

Treated ourselves to 1st class travel Crewe to London. The 1st class seats are just normal seats with a paper towel draped over the headrest proclaiming “first class”. No little snack packs, not even a buffet car, so basically for the first class ticket you get, nothing. Great pity that there is not a “zero star” option. Forget HS2, get what we have to work properly first.

Load of utter officious b0llocks

I recently wrote a review about payments taken from my bank by Together Energy for a period of 6 months after I changed to another energy supplier. This had the effect of galvanising Together Energy into action (or so I thought).
The next day 16.06.21 I received the following email from Together:
Thanks for getting in touch via Trustpilot.

"In order for us to request a refund we need to provide a final bill to our billing department for refund purposes.
The due date for this to be done is 23/06/21.
Please allow us until then to have this done and we can request the refund for you once we have the full figure you are owed."

I am writing this review on the evening of 29.06.21 as I have yet to hear from Together Energy so they are either completely inefficient or just not planning to return the overpayment.
Do not buy energy from Together as they have definitely not got it together.

Together Energy never once managed to provide me with a bill but far worse they continued taking money out of my bank for 7 months after I switched to another supplier. My fault for not noticing this but in defence I was working aboard with little or no internet access. A total of £448 was taken in error and eight months after first notifying them Together seem very unwilling to repay me. Do not touch this company, the customer service

Quite efficient apart from putting the wrong registration number on my certificate of insurance, I contacted them and they quickly sent a new certificate.

And in this case it was 'very little'. We went to the Tesco Superstore (but not very super) in Blackburn to pick up a click and collect order for a relative who has just had a baby. We followed the instructions in one of the only 3 click and collect bays, scanning the QR code and then entering name and car registration. 30 minutes later nothing had appeared so I collared a Tesco worker and he said he would go and investigate. Hurrah, only 20 minutes later he appeared with a colleague pushing a suspiciously small delivery. Out of an £81 order we had about £25 of stuff, everything else was out of stock. The final insult was when unpacking the delivery at home it was discovered that one of the items purchased, as a gift, had the packaging badly torn. I thought the staff were very keen to not let me pack the goods into the car boot.
So 0/10 for service, 0/10 for completing the order but 10/10 for managing to push damaged goods off onto us.
ps Tesco click and collect is useless judging by all the other click and collect customers who then had to go into the shop to buy replacements for the shortfall in their orders. We wisely decided to get the balance of our shopping at another supermarket.

Sorry there is not a zero star rating, DO NOT BUY A FITBIT. My fitbit is just out of warranty and needed a replacement strap which I purchases but when trying to attach the strap one side kept falling off. On examining the watch I realised that the piece of plastic attached to the watch body was inoperative. When you remove or attach a new strap on pressing the underside of the strap causes two small pegs to retract and allow the strap to be removed, when replacing the strap the click that you hear is the pegs popping back into place to secure the strap. This little bit of plastic attached to each side of the watch is apparently not able to be replaced so you have to buy a new watch so my advice is to steer well clear of buying a fitbit or as they should probably be known a "$hitbit"

Rob Roy Guest House, Folkestone
I only stayed at the Rob Roy Guest House for one night but I was impressed with my welcome, the size and cleanliness of my room and very happy with the excellent full English breakfast

I placed my campsite listing with Pitchup in 2016 and was more than happy with the response. I know some campsite owners claim Pitchup are greedy taking 15% commission, I just look at the 85% that I would not have received otherwise.
Sadly this all went wrong in 2017, despite Pitchups claims of a massive increase in bookings through their website, the number of bookings I received fell. Suddenly bookings started to rise, very odd as some of these bookings were coming from people that seemed unaware of having booked through Pitchup. Even more strange some people whose booking came through Pitchup had never even heard of Pitchup.
I eventually got to the bottom of this mystery. Pitchup had placed a very clever advert on my google listing, under the name of the campsite a banner invited people to check availability. After clicking on this they were automatically redirected to the Pitchup booking site, this way Pitchuo can steal 15% of the fee that would normally have come to me. Pitchup claim that they are 'raising awareness' of my campsite, quite how I don't know as these people had already googled me and planned to book direct.
For site owners there is another pitfall, if you only put a small number of available places on the Pitchup website and these are all booked, when someone googles you and clicks 'check availability' they will be advised that there is no availability even if you have dozens of empty places. To my way of thinking Pitchup are stealing by tricking people into booking through Pitchup and secondly stealing by telling potential customers that you are fully booked.

Easy to order, fair price, good product, rather slow delivery but not a big problem for me