I am thier customer and wont change it for any other retalier. Amazing prices, discounts and free gift when u spend certain amount. I hv stopped shopping from boots, perfumeshop and superdrug bec I always get good prices from lookfantastic. Please, do keep up ur good work and sometimes a free product is what makes me come back. Amazing online shopping experience
1 July 2025
Reply from LOOKFANTASTIC
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
I am a big fan of lookfantsstic regard thier delivery. I am both shocked and amazed wirh ur delivery service. Please keep ot the way u r åroviding fast delivery. I will never look back for shopping from other retailers because i founf lookfantastic. Thanks for amazing fast delivery
27 October 2024
Reply from LOOKFANTASTIC
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Amazing amazing. I am so greatful and happy. I am saving 3veryday ad i am more shopping online due to families and getting 10% cashback means alot. Thank u guys
20 July 2023
Reply from Complete Savings
Hello Kaina,
Thank you for giving such a thorough review of how you used our programme, Complete Savings. We appreciate it a lot when you tell us how our programme helps you save more money.
We hope you'll keep using our programme so you may save more money when you make an online purchase.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Free telephone from within the UK: 0800 389 6960 Email: [email protected] Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
I love doing online shopping now. The customer service is quite good as i call them and had to get a refund. I didnt expect them to response that quick I am So happy that they send samples with my perfume order this time. I am over the moon as i didnt get any samples with my last 2 orders. I love doing my perfume shopping from u guys bec of loyality program and sample as i always can smell new perfumes without heading to shops. Please dont forget to add samples with online delivereies as a customer we appriciate for that little job. Thanks u theperfumeshop.
3 September 2021
Reply from The Perfume Shop
Good Evening, thank you so much for taking the time to leave feedback and I am so thrilled to hear you have had a wonderful experience with us. Where available, we do try and include samples in our orders, so do keep an eye out at checkout to see if you have the opportunity to add some and don't forget to always click 'add to order'. Thank you for being such a loyal customer and I hope you continue to have a great experience shopping with us! Thanks-Anthony
I used to be loyal customer but no longer. I went from thebodyshop customer to Lushie babes customer. They are almost same price when it comes to face mask, cleansing and etc etc. TBS is selfish as they made thier prices to go up in covid 19 where most of us struggles with job and money. U also get less product like the vitamin c peeler and other peeler. No more bodyshop body butters and scrubs as lush is winner when it comes to scrub. Sea salt scrub beat all of the bodyshop butters. So thanks for being selfish and bad customer service. No need u anymore.
Taste is yummy and no after taste which stucks in ur throat with other shakes. I am pragnant and often cant even eat anything due to smell and taste. I dont regret buying this. I have this often for my lunch with full fat milk. It is yummy and it is quite thick. I make it 15 minutes before and let is wait so ot brcome silky. I have tried other but they often have fake sugery taste left but with this one no after taste. I am trying to stay and eat as healthy as i can, during my pragnancy. I recommend it to everyone and stop spending ur money from stores. Amazing product.
12 March 2021
Reply from Protein Works
It’s so great to see that you’re loving our products! We’re thrilled to have you on board 😊
I ordered 2 ck perfumes seperately. I was so excited to open the box and get use the samples BUT left heart broken. I didnt get even 1 sample even i was supposed to get 4 samples. I always choose to buy from theperfumeshop.com due to free samples. It still says u can choose 2 samples when u order online. I tried to have a call or chat but dont know how to contact customer service. Letting them know that theperfumeshop can break ur heart. I am now going to do all my Christmas shopping from thefragnanceshop as it has got good customer service and they would send what u been promised.
26 October 2020
Unprompted review
Reply from The Perfume Shop
Hi, Sorry to hear you were missing samples in your order. Please let us know your order details so we can put this right for you. Thanks, Sophie
I had lion birthday cake and wasnt so happy with the cake. The cake wasnt soft enough to be eaten without any hot drink. The filling inside the cake wasnt gowey or kinda soft and was same as it was on the outside of cake. I wish i could just have given order for lemon drizzel as it is so soft both from inside and outside due to the filling. The lion cake tasted like dry cake with hard sugar coating and even guest had to take off the sugar coating. I wouldnt recommend anyone to buy this cake. Better to go for some other kinda cake or cream cakes. I tasted red velvet and leom drizzel and they are yummy bec of the filling is bomb.
17 August 2020
Unprompted review
Reply from Lola's
Hello Kaina,
Thank you for letting us know about the recent Lion cake you bought from us.
We can only apologise for the cake not being as moist as we would have liked, you say it was slightly dry. Our cakes do need a little bit of time out of fridge before eating, the size of our cake I would recommend around 2 hours as it is a 7 inch cake to allow it soften up and taste it's best.
I am also very sorry the expression on the cake was not happy, they do change decorator to decorator as they are made by hand but we definitely do not want our lions to look sad for our customers on such happy occasions.
You will receive an email from me shortly and I would really like to discuss this further as well as possibly have a photo of the cake so we can try to fine tune this cake a little more and turn the lions frown upside down.