I purchased an incorrect SD card for my new Mazda CX-50. When I e-mailed the business to inquire about returning it, they responded quickly. Sam from the customer service department was wonderful. He made the return process so easy. Thank you Sam!

Tranquil (Formerly TechSilver) has an amazing product and an excellent customer service to go with it. They have responded really quickly to my emails and sorted things out in an easy, professional and friendly manner.

I have a tracker on my vehicle with BrickHouse Security and it works great!  Quick real time updates and it keeps track of where the vehicle has traveled.  The online service is top notch!  Trish helped change my e-mail address and made sure everything was working properly with the log in.  Great company and great service!  

Mark, James and the others that I have worked with have been very professional and helpful. The products I'm using work well and the app is good too.

This is amazing! The tracking device is easy to install very easy monitor your vehicle. Notifications come right to your phone and you can even set up extras like notifications for harsh corner speeding or hard acceleration. When I dropped my car off at the mechanic I could see that they didn't hot rod it which gave me piece of mind. Also the vibration detectors and the key bypass ring the batteries are replaceable. which is going to be nice when the time comes. The vibration detectors are small and easy to hide. I have the OBD device which i highly suggest a splitter along with the purchase as most mechanics will run a code check through the OBD reader. This allows your device to be hidden yet still allowing access to the mechanive and/ or dealership without disconnecting or disruption. 

It appears to have not done anything, I didn't notice in difference in performance.

Very accurate. I can always see where my property is with LoneStar

Great fast customer support and Tech support

Wow... Couldn't be a worse experience.  I had an accident in a dead zone near my home.  I couldn't reach my husband nor even 911.  I remembered Onstar.  Pressed the red button... it came back saying  I needed to use the Blue since I wasn't a member...ok, ok... Calm down I'm telling myself.... I pressed the blue button and had an advisor but it didn't seem all that quick!  After multiple questions/answers in the car (frigid temps out), I was told they would give me some instructions.  I was listening but of course I was shaken up too.  (I was not hurt physically but the reality of it all was now sinking in and making my thinking a bit fuzzy.)  One of the instructions was to "Turn on the hazard lights".. I did that ... and THAT DISCONNECTED  ONSTAR!!!. Did I get any call back?- nope.  Did the police ever show up?  Nope,  I ended up walking out to the street and luckily found a spot that took my call after a Good Samaritan stopped.  Onstar knew my location due to GPS but still never dispatched anyone.  I would NEVER buy that service.

Great response time Friendly service and always available and ready to help.

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