Askanexpertonline.com Reviews 4,564

He guide me through some. steps. It didn't take long to continue playing with the ONN fire stick. sometimes those things have different layouts to get nba league pass. He did great. He suggested to st... See more

Completely hassle-free, and remarkably fast. My computer geek had installed the default Microsoft driver on my printer, which worked until it didn't. The printer went into deep sleep mode and I coul... See more

This is my second, recent experience with "Ask An Expert" and I am more than happy with the advice given, on line, from both of those I "spoke" with and nor would I hesitate to call again for their ex... See more

We called GE twice yesterday and got literally no helpful answers. Today I tried the chat and ended up talking to Matthew Morrison, who told me exactly what we needed to do! Only downside was that w... See more

Problem solved within half an hour, without even calling on the phone! Instructions are clear. Very impressed by your service! Thank you. (Additional note): Haha, just found out from my bank re... See more

Eric was my technician in helping me mate an old portable printer to a new Dell laptop. Eric tried a myriad of ways to find a printer driver that could work but we could not come to a solution (printe... See more

First of all, I was speaking with a Person not a Robot or texting. Some older people don’t text like when they were younger. I was also speaking with someone who was certainly capable and understo... See more

What made my experience great was he solved the problem, even though it was simple and didn't require in-depth interaction. At the time it was a major hurdle in my eyes. But Matthew quickly diagnosed... See more

Dylan was great! Patient, thorough in his knowledge of problems, solutions. Clear in communication. Problem for me was not him; the system wouldn't allow us to have phone conversation so we had... See more

Daniel persisted until we were able to connect by phone. He listen, suggested a routine, we followed his instructions and the machine responded quickly. Back to normal cycle. He cautioned us to listen... See more

I got an immediate answer to my question. Home Depot did not provide me with an 800 number for install repair. I'm glad I contacted LG. They did let me know that the damage caused during installati... See more

Matthew Morrison of tech phone support was excellent. He very patiently helped me diagnose the exact reason why my 5 year old $900 washing machine started leaking. He then sent us the part replacement... See more

I had wasted 3 days trying to resolve a problem with a refrigerator not cooling. Couldn't get a tech out for 2 weeks. Didn’t want to spend 2k-3k for a new appliance. Already moved most items to smalle... See more

Akin did not rush or try to give me unhelpful information. He went right to work asking all the right questions and doing all the right things to recover my manuscripts and then to try to solve the i... See more

Brandon took the time to go over the problem carefully with me and forwarded a bulletin to explain how to fix the problem. Having pictures to review helped both myself and the repairman. Due to the... See more

Larry Williams was knowledgeable about our specific problem & clearly had prepared, in advance, to help us with it when he called. He advised us about how to handle our situation safely. We feel reass... See more

Cray was a great agent. Supportive, knowledgeable, helpful, patient... everything we all want in support staff. My only remaining issue was having to pay $5 by credit card prior to accessing your syst... See more

i WII FOLLOW UPTHIS EVENING. SLEEP IS ANECESSITY AS I AM 73YRS OLD & HAVE 2 CASES ON STATE DOCKET TOMORROW, PLEASE PRESERVE YOUR RESPONSES WHICH ARE VERY HELPFUL, USEFUL AND CONSICE. INVALUABLY IN... See more

The technician was very helpful. We had purchased a kitchen range and it had a factory installed part ( a flame spreader for the oven ) Thad had fallen out in shipment. This caused flames to shoot up... See more

Lawrence tried every possible option to help us solve our problem unfortunately being elderly we were able to do most suggestions but not all and since our TV is 10 years old maybe it needs retiring.... See more

I inadvertently contacted them while trying to reach out about technical difficulties. I did not realize until later that I had been scammed. They are charging me $48 a month for no service whatsoever... See more

I do not remember signing up for this service. I was charged $5 initially, in November, now I am being charged $48 monthly. I am trying to cancel the subscription but they want to charge me a fee for... See more

We were led to this site as a result of a service request of Lowe's. The chat wasted our time after taking a $5 application fee. They dropped off immediately after saying they were connectin... See more

What I didn't like was the fact that I Googled for Samsung Support and the first thing that came up was your website, which i didn'trealize until i spent 5 minutes answering question about my issue an... See more

Pure scammers- In Dec 2025, through an online portal they asked for my credit card number, then immediately charged me $8.00, then said they had no idea how to answer my question, then processed a $69... See more

Apparently, the people at Askanexpertonline are busy onstantly writing fake interviews. I agreed to pay $5 to find out something. I didn't get an answer. I decided to let it go. Now I see a charge... See more

All my questions and concerns were addressed. I felt reassured and confident that my dog was going to be okay. I was given clear instructions. I really just felt reassured. So far my dog is doing be... See more

Helper was warm, friendly, knowledgeable and thorough. He made sure we understood his information. He answered all of our questions and invited us to call again should we have difficulties or further... See more

My 20 year old granddaughter and 18 year old grandson took apart the washer under your guidance. With the exception of some stubborn screws they opened the door. You did a great job! I’m leaving ev... See more

I don't know up front how much the rate will be that I will be charged, other than the $5.00 join fee. Also, I could not connect by phone with the tech agent. We had to communicate in chat because... See more

Scammers! Run! 5$ bought an inadequate, vague solution to my problem. This earnest money was to be returned. On the same day they started deducting unauthorized payments of $67+ every month before... See more

The technician was extremely helpful, identified my problem to fix the immediate issue and get my heat back turned on. Then he went over and above, offering his help if needed when the HVAV service ca... See more

My expert quickly helped me get to the heart of the matter and just as quickly adjusted to my level of experience. His recommendations and instructions were spot on and easy to understand. I am trul... See more

Mohammed was very thorough and helpful. Very impressed with the detail and time he took to respond. He stayed in contact until I was comfortable with the info. Even though hours went by between comm... See more

Don't know how I got your company, I thought I was speaking to a representative from Match the dating site! Therefore, Id like a refund of $55 to my PayPal account! We did not resolve any prob... See more

I was very satisfied with this whole process, I've never asked for help before via 'chat' and it went well in spite of my lack of knowledge , and with my credit card I finally got to talk with a very... See more

Contacted early on Sunday morning. Couldn't get live person at first. Dino contacted via chat, then enabled to call so could work on appliance in the kitchen instead of running back n forth to office.... See more

After being frustrated because the process of transferring my phone number and info to my sister’s phone, after her death, was not completed in 3 visits to the ATT store, Andrew’s help and guidance fi... See more

the technician was very nice but basically told me there was nothing i could do. phone disconnect problems and my bank called me about fraud charges. when phone call was disconnected robot calls kep... See more

The response rate was great! The AI Pearl was quick to ask the right questions. Rob, the HVAC technician, called me quickly and was able to provide positive information to resolve our issue. We... See more

Quick response and very attentive people. Having a phone option was great. We will need to take our appliance in for repair but getting to that realization was easy and very helpful. Villarreal was so... See more

PhilipD provided expert help. He shared the precise schematics needed to get to the fridge drain tube and then offered excellent suggestions for how to blow out the accumulated gunk and sanitize it so... See more

Josh was kind, patient and knowledgeable. I felt like I was talking to my grandson! Unfortunately he's only 7 and in Chicago!! Josh told us what we needed, what it was and how to get it. He didn't... See more

After waiting for what seemed like hours to speak with an expert they were able to solve my problem with just one answer. This is the first time that I have actually gotten something solved by going t... See more

\Jason was respectful, clear, presented logical step by step details to provide excellent results for the problem I submitted (reinstalling a preinstalled Windows program). He kept me on target... See more

I had an online chat with Mark about replacing my wall oven baking element. The part number I had was so old it had been updated twice. Mark gave me the correct parts number and helpful links as to w... See more

Call was answered immediately. I went from a chat line to a call back from expert technician immediately. He patiently walked me through the problem in an organized manner. I did not have to spend any... See more

This was a difficult problem that your representative found a solution for. I had tried for several minutes to find a menu item to help me, but there was none in my application. I even had Grok help,... See more