CanvasByNumbers Reviews 1,188

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the quality of the product, mentioning that the canvases are better than others available on the market. People appreciate the user experience, describing the activity as soothing, relaxing and almost meditative. Consumers highlight the well-produced line drawing printed on the canvas and the fact that the kits contain everything needed to start painting. Consumers also appreciate the order process. However, opinions are mixed about the delivery service, with some reviewers reporting delays and long shipping times, while others mention timely delivery. Some people suggest that shipping times are longer for custom prints and pre-framed canvases, as they are shipped from China.

Based on these reviews

Rated 5 out of 5 stars

This company has been extremely helpful in solving a delivery problem. It has also has a great choice of canvases to paint and the colours are right on. I appreciated the fact that I had human (mess... See more

Rated 5 out of 5 stars

The quality of your custom designs are the best I could find in the market. The attention to minute details and then you design it with fewer colours than your competitors. The quality of you can... See more

Rated 5 out of 5 stars

It took a while to receive my items but the quality absolutely makes it worth it. The paint is super smooth and the canvas is great and easy to paint. The numbers are clear and even some are shaded d... See more

Rated 5 out of 5 stars

I am an 83 year old artist, drawing, acrylic and watercolor. When i received a PBN gift a few years ago I smiled, thinking too easy. Since that time I've purchased 6 more kits. It is so relaxing, alm... See more

Rated 5 out of 5 stars

I have been painting Canvas by Numbers since the pandemic. So far I have finished 19 differnt paintings. I have really enjoyed making my own forgeries of great paintings by Van Gogh and Monet. I hav... See more

Rated 5 out of 5 stars

I've purchased from other creative hobby sites, none have delivered as well on speed and customer service like they have. Redj is a true ride or die. I've had two instances where I have had to reach... See more

Rated 1 out of 5 stars

This website is a complete scam. I placed my order on 1/6/2026 with an expected delivery date by 1/18/2026. It's now 2/6 and I STILL DO NOT HAVE MY ORDER! I contacted customer support, who simply offe... See more

Rated 5 out of 5 stars

I have enjoyed Canvas by Numbers for many projects now. This kit was a mini-kit containing nine small canvases to paint. My only concern was that there was no pre-printed guide I have found helpful... See more

Rated 5 out of 5 stars

I’ve ordered 3 CanvasByNumbers paintings myself-the 24 color options per picture. Shipping was about 2.5 weeks. There are some paintings they send you where the colors are a liiiiiitle off (edit the p... See more

Rated 5 out of 5 stars

I am happy to have found Canvas by Numbers and recommend it to friends. I have completed Rowboat by the Shore and Venice Canals. The kits come so well packaged in sturdy cardboard boxes with the hig... See more

Rated 5 out of 5 stars

My first Canvas PBN was beginner level & just finished the 2nd painting at intermediate level. I've taken the bold step of ordering a custom Canvas PBN of our two family dogs to be given as gifts. Nee... See more

Rated 5 out of 5 stars

I have sent several complicated art works to be copied and numbered and have been more than satisfied with the results returned to me. I particularly like when atretched on a board. The paints are... See more

Rated 5 out of 5 stars

I have bought 8 paint by number kits. I have finished 6 of the paintings and they have all framed. They are from custom photos of family so that down the years they all can have something from me to... See more

Rated 5 out of 5 stars

I enjoyed the challenge of a detailed PBN. I liked that it was CBN original. I like the absence of black lines and numbers. The lighter paint colours still require several coats to obscure numbers,... See more

Rated 5 out of 5 stars

I love this hobby! The company supplies everything you need to get started. My only criticism is that I have ordered “Beginner” kits that I find to be very intricate and time consuming. I am enjoying... See more

Rated 5 out of 5 stars

Paintings look very good when finished, support team is helpful and listens to any issues you’re having, and seeks to find you a solution. Only downside is if ordering a preframed canvas it will ha... See more

Rated 5 out of 5 stars

Great company! I've tried multiple products and will continue to buy more. The canvas, frames and paints are of high quality. The process is fun, meditative and I end up with beautiful art!

Rated 5 out of 5 stars

My order arrived in a timely manner in good condition. I have yet to begin this project so I cannot comment on such things as the quality of the paint, but the canvas is defect free. I can see myself... See more

Rated 1 out of 5 stars

I made the mistake of not checking reviews before I made the purchase. Big mistake. Don't know why Canvas By Numbers got a 79% rating. It should be 0%. Placed an order 12-16-25. I knew I wouldn't... See more

Rated 4 out of 5 stars

Brushes in the kit are subpar. Paint colors are yummy, but the lighter colors don’t cover up the numbers on the canvas (I suspect this is standard; remedied by putting a glop of color over the numbers... See more

Rated 1 out of 5 stars

17 days went by with no shipping updates (12 business days). I finally found out it was returned to sender. Still waiting on receiving an order I made on January 30th (Today is February 16th). Appar... See more

Rated 4 out of 5 stars

I ordered 4 custom paint by number. I noticed when matching the paint with the original photo is darker in places where it should be. And, some of the color choices don’t make sense to me but the pa... See more

Rated 4 out of 5 stars

Love the new brushes that were extra! I have done 98 paint by number - call me crazy - and like your service and canvas and picture selection. I have done one by another company that had better pai... See more

Rated 4 out of 5 stars

I have done numerous paint by numbers from other companies. Your is really good. I particularly appreciated that your canvas came rolled not folded as others did. One suggestion I’d like you to ser... See more

Rated 4 out of 5 stars

There’s always room for improvement. Some large areas to paint don’t need more than one number indicating the paint color. Especially for thinner paints, it’s one more area we need to double up on the... See more

Rated 4 out of 5 stars

Frame quality is decent and it came with a lot of pins to stretch and frame my canvas fabric. Thought I put my address in properly- how the website prompted- but I was told I needed to confirm my addr... See more

Rated 4 out of 5 stars

I gave only four stars instead of five because of the way the shipping works. The tracking was very confusing. And the only updates I received is when I actually went to Canvas by Numbers and checked... See more

Rated 5 out of 5 stars

First, I love the painting I ordered. The company is communicative and responsive. The shipping takes exactly how long they say and I had no issues. Second, I messed up and ordered a duplicate paint... See more

Rated 4 out of 5 stars

Ur paint by numbers are good , but your personilized ones are not good , they are actually horrible ,and would never do one again off ur site , had a lot better ones done . Though I must admit u did t... See more

Company replied

Rated 4 out of 5 stars

Overall, I love your product! However, I think the brushes could be a better quality and there seem to be many little areas where there are no numbers. I use them to be creative with color choices! T... See more

Rated 4 out of 5 stars

The shipping took a little while for my custom print to arrive (about three weeks from when I placed my order), but the wait was worth it! Great quality canvas and the pre stretched frame looks good... See more

Rated 4 out of 5 stars

Painting came out great for my second one ever completed. Numbers and lines can be a little dark and multiple coats required for light colors. Shipping times are pretty long, I am waiting for my next... See more

Rated 5 out of 5 stars

CanvasByNumbers is my go to PBN. They provided quick customer service when I accidentally ordered the wrong painting and corrected my order for me. I love the quality of the canvas and paints. They... See more

Rated 5 out of 5 stars

Fast shipping and paintings always turn out good! I’ve used a couple of other places and the end results can be hit or miss, and I really like the case the paints come in as well as the includes brush... See more

Rated 5 out of 5 stars

The Canvas by Numbers team were really helpful - they looked at a number of photos for me for a custom job and created patterns from several of them to help me choose which ones to use. The final prod... See more

Rated 5 out of 5 stars

The delivery took a few days, but I didn't mind the wait given the product I ultimately received. The finished painting is great, colors match the "original" shown online and it was a great pasttime,... See more

Rated 5 out of 5 stars

First, these are great kits and the paints have a very good consistency. I recently had a CanvasByNumbers delivery stolen from our front steps. I contacted the company and the kit was quickly replac... See more

Rated 5 out of 5 stars

Really enjoying the painting I ordered. Like that the canvas has color instead of only being white. Even though not necessary, I do put 2-3 layers of clear gesso (sanding between coats and final coat)... See more

Rated 5 out of 5 stars

Frank, I sent an email recently telling you I'd lost the paint to "The Haunted House", and asked if any discount would be available. You answered almost immediately - the answer was No. But you alwa... See more


Company details

  1. Paintings Store

Written by the company

Canvas by Numbers is one of the leading paint by numbers companies selling in over 35 countries. We partner with artists worldwide to sell licensed & unique artwork using quality materials. We ship from our warehouses in Texas (US) and Shenzhen (CH), and we hope you will enjoy releasing your creativity with our painting kits!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 18% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Everything turned up as expected

Everything turned up as expected. Great to have two sets of brushes. I like the fact that you supplied a copy of the picture with the numbers so i can use that as a reference. Paints are good as well.

February 13, 2026
Unprompted review
Rated 4 out of 5 stars

Your paints are pretty colors

Your paints are pretty colors, they go on well. They only slightly negative thing I have to say, is that in all your paintings ( but have also found the same thing happening in all the other paint by number companies) is that there are gap that there are no numbers in the space. So I don’t know what color to paint that space. I look on the guide sheet and that isn’t clear either. So I have to guess and I don’t love doing that. Otherwise all is good and I still order from your site.

February 10, 2026
Unprompted review
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Rated 4 out of 5 stars

Paint holder.

All is well except, I have to be careful when twisting and separating those tabs on the paint container because I do not want a spill.

February 11, 2026
Unprompted review
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Rated 4 out of 5 stars

Painting Came Out Great

Painting came out great for my second one ever completed. Numbers and lines can be a little dark and multiple coats required for light colors. Shipping times are pretty long, I am waiting for my next one now.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

This company has been extremely helpful…

This company has been extremely helpful in solving a delivery problem. It has also has a great choice of canvases to paint and the colours are right on.
I appreciated the fact that I had human (message) come back, not a mechanized one. A rare aspect these days.
A super company!

February 8, 2026
Unprompted review
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Rated 1 out of 5 stars

This website is a complete scam

This website is a complete scam. I placed my order on 1/6/2026 with an expected delivery date by 1/18/2026. It's now 2/6 and I STILL DO NOT HAVE MY ORDER! I contacted customer support, who simply offered to "re-ship" my order (which probably doesn't even exist; they just don't want to refund money), and I requested a refund instead. I was told I would receive a response within 48hrs of last contact; it's now been 4 days, and no response, so I'm filing a dispute with my bank. Positive reviews are more than likely bots. DO NOT TRUST THIS COMPANY! It is NOT US-based like they say, it reports being "shipped" by unknown shipping companies in China, you will never receive an order. Complete scam

February 2, 2026
Unprompted review
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Rated 5 out of 5 stars

My order arrived in a timely manner

My order arrived in a timely manner in good condition. I have yet to begin this project so I cannot comment on such things as the quality of the paint, but the canvas is defect free. I can see myself placing another order with CBN.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered wrong set

I accidentally ordered a set my daughter already had. I tried to cancel the order, but it was too late. Then one of your reps assisted me with returning the incorrect set and obtaining a refund. I got a different set for my daughter and she loves it!

December 12, 2025
Unprompted review

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