CourtRec.com Reviews 1,298

I have properties in Washington and California. I contacted both locations for a current property deed this morning. Your response regarding the Washington property had the document in hand within min... See more

Very clear and concise directions; that offered a proper and appropriate course of action in the conduct of their business and operations. They have proper format for their categorized documents. The... See more

I purchased a vehicle history before selling my car. Pay attention because like many of these services there is a default subscription in the pay process. I sent an email asking for a cancellation and... See more

Shirley, with customer support is great to work with. She was able to help identify my correct email for the account and answer questions on the account. Shirley ensured the assistance was supportive... See more

This site was easy and affordable in locating an old friend I had lost contact with around CoVid time. Unfortunately he had passed away so it provided me closure. The chat box was easy to use and ver... See more

Obtaining the property report was quick and straightforward. I have submitted some arcane historical questions and have been told I'll have an answer from a data person within 24 hours. I find that am... See more

I sent a note because I received an email saying my account was active and I wanted to be sure I did not have a recurring subscription or something I did not need. A very helpful response came saying... See more

Shirley was our service representative and she did an excellent job. She quickly found my account, explained the charge. I opted to close my account for now, since I don't foresee any future need.... See more

Kimberly was able to assist in closing my account and getting my refund for something I did not sign up for. As I told Kimberly, when I made my original transaction, I made sure to uncheck any sort of... See more

This was fast, easy & very well detailed to find out the history of the house we own & I was impressed by the amount of names & records that were provided. Great company & I will be back in the future... See more

I logged in to Court Report to view a camera traffic ticket which was mistakenly thrown out. When on site, I was under impression I was paying $1 to view the ticket. After looking in my bank account t... See more

Ryan was very helpful. I did a 1-time property lookup to help my brother-in-law with his previous property issues. Then a few weeks later a $20 charge tried to hit my credit card, but my bank declined... See more

My request was simple...close my account. The agent who answered my chat handled my request expeditiously to include a confirmation number. I expected a sales pitch to keep my account open, but thi... See more

Russel in Customer Service aided me in closing my account. I did not realize I had created one until I saw the charge. Upon my request to close the account, he found it and closed it immediately and... See more

The website was straight forward and easy to navigate. Within 3 minutes we received all the documentation we needed and more. They also followed up afterwards to make sure we received the documents... See more

An unauthorized charge was made to my credit card. I researched directly, went to propertyrec.com website, opened a chat and requested a correction. The agent was quick to respond, closed my accoun... See more

The representative asked the right questions, listened carefully, quickly located my account, closed it, reimbursed me the unused charges almost before I could finish my story. I was VERY happy with... See more

Originally was searching for a Plat for a property I own. Did not find that but somehow got signed up for a subscription service ($20/month). Noticed it on my Feb CC bill and went online to research... See more

I used this service to get information on a property I was interested in buying. It was hard to get the full record & history through the county. The report I got was very detailed and useful. I also... See more

Had a slight kerfuffle over a property search I requested earlier this month. Chose a $1.00 search which inadvertently resulted in a bundle purchase which I did not intend. Had a difficult time canc... See more

I did one search and received one report that I thought was $7 ended up being much more and continued being charged. They don’t tell you this upfront. I had to go digging to get more details. I gave t... See more

My feelings toward CourtRec are ambivalent, leaning toward negative. On the plus side, they closed my account and issued a partial refund with zero hassle. But on the negative side, it seems kinda s... See more

Ordered one record in August 25 for one dollar. Paid with credit card. Do not get paper statement. Use this card on occasion Looking at My activity about a month agp noticed 2$20 charges. I paid... See more

I used Courtrec.com for a one-time court record but discovered that I was signed up without my consent for reoccurring charges that occurred twice a month. Despite contacting them for a refund and to... See more

WATCH THE FEES! I realized I had authorized a $3 then a $1 fee and immediately stopped. I didn't realize they ALSO charged a "volume" discount charge of $20 [coincidently the same amt as annual fee... See more

The devices provided are prompt and detailed. The report I received was thorough and helpful. Giving 4 stars only because there are several attempts along the way to “up charge” or get you to subscrib... See more

Looked up my records back in September. Somehow was enrolled for a subscription that I did not know about ($20/month) from which they just now charged me. Called to ask about it, representative was ve... See more

I too ‘accidentally’ signed up for something called a ‘Volume Plan’ and was charged a total of $40 before I noticed it. The agent Patricia gave me zero hassle in canceling my account and issuing the r... See more

I wanted ONE record search on one individual. That was in April. Then I noticed that they've been billing me $20 a month ever since for some volume deal I didn't need. No email notifications or any... See more

Looked up some information for personal reasons and was able to find part of it. I thought I paid for services at the time but apparently not. Looking at my CC statement I found they have been char... See more

No account access, cryptic $20 "volume" charge that will repeat forever, no confirmation details sent by email they even did this. Stay clear. It starts with a $1 charge to check records and they "pr... See more

I can tell the same story as all of the other one-star reviews. Google searched records available via the Freedom of Information Act to find reports related to police responses at my residence. Found... See more

I only requested a basic property report on my property, (for $1.). When I realized that I had been presented the "comprehensive report" ( which costs quite a bit more money ), I asked for an adjus... See more

Although they gave us the property info we needed, they did not inform us they would be signing us up for a monthly UNWANTED subscription. Check your credit card statements, and make sure you know wha... See more

I got the information I was looking for here quickly that I was having a hard time finding anywhere else. I realized I was being charged a $20 monthly fee for 4 months. I visited the site and chatted... See more

I did not know that I was signing up for months of use - so I have been charged for something not used. However the rep told me she has now closed the account and won’t be charged in the future. I am... See more

Very sneaky service. Worked for what we needed it for but only noticed the $20 monthly subscription charge 5 months later on our credit card. It seems they sneakily write into their T&C that you're ag... See more

The initial interaction of purchasing reports through propertyrecs.com was not smooth and I wound up buying a service I did not need (could have been my fault). But when I chatted with customer servic... See more

Prank / Scam They have a website that to a lay person, looks like an official court website. They charge a $1 dollar fee and you believe it is a simple court fee, but when you pay, they create an acco... See more

First off id like to say as a Customer this company is on top of business. I immediately received my property report, also a follow up email making sure I found what I was looking for. I also needed t... See more

Everyone I’ve dealt with has been amazing and so helpful. When I got charged for something I didn’t remember signing up for, they had issue refunding the charge. And with the records I did order, they... See more

I went to my bank app and saw a charge for 20 dollars with a phone number provided. I called and got an immediate answer. I honestly don’t remember going to their site and the lady was very nice and I... See more

Be careful what you sign up to. I’ve been charged $20 per month without having ever received a receipt or an email about the charges or what I signed up to. They will refund you part of what you p... See more

I used courtrec.com to look up information. I didn't find what I was looking for (excellent news here!) and gladly paid the small modest fees to ease my mind. I somehow signed up for a monthly... See more

Easy to obtain records, but for me just needed one record. Gave it 4 stars because the charges are not really clear to me. Ended up getting charged as if I was going search for multiple records. (Di... See more