PropertyRec.com Reviews 1,055

I had a terrible time with the website itself, however Amy, the LIVE CHAT agent who assisted me afterward made everything better. She was able to correct EVERYTHING that went wrong, including assure m... See more

Response was quick and precise, problem identified and resolved. Refund has been issued. After reading many more reviews, it appears that this site has a history of unauthorized recurring charges. I... See more

I was surprised I got a live person at that hour of the morning (around 3:00 am) and the lady was quite helpful - she took my info for the data specialist to get back to me because i could not find th... See more

After using the service for what we needed, it was VERY easy to discontinue our account. Gary, the individual from the customer support portal, was able to handle our request quickly and efficiently.... See more

Little to no information not available for free PLUS they auto enroll and keep charging without consent (unless it's hidden in some very fine print). Dated when I discovered the monthly charging... See more

Fastest, most straightforward chat experience of my life! I needed a refund and account close, and expected it to take at least 5 minutes. Instead, the agent had pulled my account and processed both r... See more

Quick and efficient customer service. Property Recs saves me a ton of time looking up permits. I've been using this service for over a year now and have never had any issues. All home inspection compa... See more

The report was not only detailed but instantly available. There was a minimal fee which was reasonable. What I appreciated more, was that they followed up to checkin if there were any questions or ass... See more

They offer a very good and high quality service. The company provides the requested document quickly, efficiently and in best accuracy. The cost is minimal, almost symbolic. The staff is very polite a... See more

What made my experience great was that you were able to cancel my account right away without question. I do really appreciate that. That goes a long way in forgiving the fact that, when I used your... See more

The information on the website were great. For $1, you will see all the information about your property from the owner upto the latest tax info. However, you should be aware that if you pay for the... See more

I requested 1 property record from this company and found a wealth of interesting data. Unfortunately, my purpose was genealogy research and the records I received do not reach back far enough for my... See more

Needed some deed info for a Homestead Exemption. Property Rec was super easy to use and I actually pulled a bit more info on my new home and saved it as a pdf for future reference. I won't say that ev... See more

I did receive a document from property rec for my home, and although it wasn't helpful in terms of new info, it did confirm info on my home. I do not believe I asked for the volume discount packag... See more

Unexpectedly I received amazing help with the live chat. Shirley solved my issues within 2 minutes. It was something I have been trying to fix for the last 3 months! Also received email confirmation d... See more

Ryan handled my transaction in a timely and efficient manner. He found my account and he canceled my subscription in only a minute or two. I am grateful he was able to help me since your website is di... See more

This site was exactly what I was looking for when we were looking to buy a home. It gave us the information we wanted without having to wait for the realtor. We were able to pick and chose our prefere... See more

This service provided the property information I was looking for for multiple properties. When I noticed that the fee continued after my initial requests and I wanted to cancel, the process to close... See more

Great for immediate responsiveness when I requested the account and recurring fee be stopped. I didn’t even ask for a refund but one was provided !!! Exceptional customer service. Only 4 stars be... See more

Ryan was great! I felt like I was charged $30 for nothing- the reports were minimal. A week or so later I was charged an additional 5 dollars and I asked to get that refunded and ryan did great. Overa... See more

Scamming dishonest thieves. They give you a legitimate search for your $1, but don't disclose to you that you'll be charged $30 a month. Then when you figure it out several months later they only... See more

Placed a one-time order for 3 reports for a total of$16. They immediately started charging me $5 twice a month for the next two months. Then they increased the twice monthly charge to $20. When you... See more

The report gave me some good information, though what I really wanted to see what a layout of the floor plan. Star deducted because, in addition to the report I thought I was paying for, the websit... See more

Based on a single paid for property search they enrolled me in a subscription service without my knowledge and began to bill my credit card every two weeks. Very deceptive company bordering on a scam... See more

This company will charge you one dollar and, oops! Accidentally sign you up for a $20/month subscription! Then never send you an email about it, hope you just don't notice. Don't believe me? Google it... See more

I paid the small amount for a full report on my property, and 2 days later had $30 come out of our checking. The live chat agent said that they offer volume packaging at checkout -- if they do, it is... See more

I "signed up" for a report on a home my wife and I were purchasing. Fast forward 8 months to me scrubbing my credit card records and finding a $20 charge from PROPERTYREC COM. Some investigating u... See more

I rated them low because they are not honest. I signed up for the one time record, was then somehow unbeknownst to me signed up for the 20/mo subscription. I asked for proof that I signed up for this... See more

Hidden subscription scammers. We were searching for our local county property clerk to replace a missing deed. Search brought up propertyrec.com. They have a false appearance website (pretending to be... See more

Very misleading on charges. If you inquire about a one time property for a dollar the next day you are charged an ridiculous amount without notification. Stay away unless you want your account to b... See more

The site is a scam. Despite using language like "$1 ONE-TIME PAYMENT", they start billing you for $20 a month without any email receipt or notification of any kind. I didn't notice the charge for se... See more

I think the compounding payments are a little misleading. I began by paying $1 for a report and most of the following hoops were asking for more to upgrade. I was just looking for property lines and... See more

I canceled this service twice and they continued to charge my account $20 per month. I would not recommend them to anyone. Find another way to get your information. The real tell was when I called cus... See more

I canceled my account but there was an attempted charge after already canceling my account. I was assured no more charges would be attempted moving further.

I was looking up some info and agreed to the $1 fee. I tried to access some documents but they required an additional fee, so I left the site. PropertyRec charged my card $30 WITHOUT my author... See more

I wanted to know the legal square footage of my home, and how it was determined. My school taxes are based on a home 1000 square feet larger than my home. I was not given that information. 3 days late... See more

Professional Customer Service. Quick responses from staff who understood my questions and replied accordingly to my requests! Not often you find a place that provides such experienced people. Thank... See more

They charged me recurring payments when I only purchased one property record and never signed up for a recurring payment. The live chat AI bot said they closed my account and voided charges. We will s... See more

There was a whole lot more information regarding my properties than I expected. I would certainly look at using this service if I was actively buying investment properties. I did find an inaccuracy in... See more

I wanted a copy of the deed to the propoerty I own. What I got is historical (and some incorrect) information or general description for over $30. Do not use this service unless you understand wha... See more

The assistant who closed my account was great. On the other hand, I wanted to SEE the actual deed for the property and see if it says its a multifamily house. Realtor says it is...owner says it is... See more

Thomas quickly assessed and solved the problem with remarkable speed. Although the error was mine, I was treated with kindness instead of being made to feel foolish. Thomas was patient and understandi... See more

I reached out to the company regarding charges I didn't recognize on my bank statement. The customer service representative on the live chat was super helpful, explained everything what I wanted to un... See more

Great experience! Requested a property report. Fast execution. Report was clear and what I was expecting. Communication was excellent. I swiftly received an email from Andy Wright #612 informin... See more

I requested a report on the property I'm currently living at so I could see what previous owners had recently updated. I am working on helping fix some of the issues around here, and having this infor... See more

I was surprised by the quick response to the inquiry I made. Initially, the first information they provided was for our first home and not our current residence. I contacted them to let them know it w... See more

I got the property records I needed quickly. Very accurate. Be careful, somehow I signed up for $20 monthly subscription which I thought was a one time payment. Donna in customer service was able to r... See more

The information that I was looking for, for the use i was inquiring about was not there. Paid the fee initially charged. Went about my day. Another $20 charge was posted that i did not authorize. I wi... See more