PropertyRecs.com Reviews 3,489

The process was very easy. The records returned very promptly and were correct. I only needed 1 property record so,I didn't need an active account. When I requested to close the account it was imm... See more

I was able to use the service with ease and located information rather easily. When I no longer needed the account, Helen was no muss, no fuss and handled my request rather promptly. She was exception... See more

The customer service. The agreement when pulling history on a place was a bit confusing and I signed myself up for something I thought was optional later on. I messaged in a got assisted right away in... See more

I am giving this review before receiving my refund. I spoke via online chat with Richard in Customer Service. He assured me the $30 will be refunded and future charges cancelled. He gave 77777222as r... See more

Absolutely a very positive experience and outcome. Had used this services Aug 2024 and appears I must have entered into a monthly service. Totally unaware. Recently noticed $20 charge last mon... See more

They gave me my money back and I am happy! I accidentally signed up for a subscription and after many months realized that it was a subscription. I cancled my account and stopped the charges very ea... See more

Customer service is great but the fact that this website automatically subscribes you to $20 a month with no option to cancel on your own is a joke. Kinda lame how many charges there are. Feels like t... See more

I was very pleased and somewhat surprised by the communications and helpful assistance. I got my answers! ... and it seemed applicable personnel within the organization were quick to assist (tha... See more

I signed up for the service for a specific problem I was having. A month later, I was charged $20, not realizing I had some kind of subscription. I contacted the company and received excellent custome... See more

The information I received was exactly what I needed, and the price was very reasonable. I was concerned about additional charges through a subscription, so I followed up the next day and spoke with H... See more

Somehow I was signed up for a volume discount program when I only wanted one report. I paid $1.00 for that report but was then charged $30. I contacted Ashley in Customer Service through Live Chat a... See more

Andy and Christine were so very quick to respond. I had to pull my property taxes quickly and left a voice mail. I was advised that someone would touch base within 24-48 hours. TWO HOURS LATER (may... See more

I wasn’t sure if i should use this site to get my report because I was worried about future transactions being made or a subscription. I reached out and let them know if there was a subscription to pl... See more

Rachel did a fantastic job helping me to understand why money had been taken from my account. She was thorough and helped complete the account closure without any resistance. She refunded my money an... See more

Excellent Customer Service! Shirley assisted me in cancelling and refunding 2 accounts I did not know I had opened. I thought I was doing a simple property records search on 2 homes. My mom and aun... See more

If you are looking for your property record or taxes, you can get free from your county or city. $1 charge for record turned later for $20 recurrent payments. Property records is a public but belong... See more

This site should have an option for managing ones account. I like being able to login and make changes without having to use the chat feature although it's nice that that is available since there is... See more

Was able to look into my concern rather quickly and apparently held me resolve my issue and refunded for a charge I did not select. I say apparent because I will await a refund, but that is what she t... See more

BEWARE WHEN YOU USE THIS COMPANY. THEY CONTINUE TO BILL YOU A MONTHLY $20.00 FEE EVEN WHEN NO LONGER USINGTHEIR SERVICE. WHEN I CONTESTED THE CHARGES I WAS TOLD I SIGNED AN AGREEMENT, BUT THE REPRES... See more

Added charges after initial consultation. After being questioned via email, immediately returned the charge but explained it as a “volume discount package” charge. I specifically clicked I did no... See more

This site gives you information that you can find on your own. They also don’t make it clear that you will be charged $20.00 per month for the service. They never send any monthly indication that the... See more

Custoemr service rep was helpful, but I feel like she may deal with this type of situation a lot. The site has a shady charge method that probably catches most people off guard if they dont read or pa... See more

Paid for a report then I found out via email they were going to charge a recurring charge of $20 every 15 days. What??? Then there is no way to cancel the subscription via their website. The prov... See more

The process to attain property records was quick and easy. However, I unknowingly signed up for a volume discount package that charged me $20 additional. I was told there is are multiple package optio... See more

I didn't realize all of the charges for just looking up my mom's property. Maybe I didn't understand the wording and the extra cost until I got multiple charges on my bank account. The site was quick... See more

I only wanted information on one property. I did not want and did not ask for an account or a subscription. When I got something in the mail saying that I was going to be charged $15 every two weeks... See more

I purchased a one-time property report, which was genuinely helpful and worth the $22 I paid. However, I later discovered that I had been unknowingly charged $20 per month afterward—adding up to $140... See more

This company is very fishy! Promised a one-time payment, then proceed to charge my card several times for different amounts. Contacted Customer Support and they said they could only refund two of the... See more

This company reels you in by charging $1 for a record and then signs you up automatically for their monthly $30 plan without you being aware of it. They do not make it clear you are signing up for a... See more

Charged me for a volume package without my consent. I ordered 1 property rec ($1) that had the same information as Zillow + a list of local sex offenders. Then they charged me $20 out of the blue for... See more

Although the report was comprehensive, You attempted to bill me $30.00 twice, instead of the $1.00 I agreed to. This caused a fraud alert and cancellation of my credit card with major inconvenience t... See more

Scammed me into purchasing a “Volume Discount Package”. When asked I selected pay $1 for one report. When asked if I wanted the Volume Discount Package I selected NO. I received no email from the com... See more

I requested property records for a property we were buying and paid the fee. Two days later I was billed again. If you don't have time to gather all the documents from the courthouse or other publicly... See more

This company is a TOTAL SCAM. I made a one-time purchase, and without any clear notice or consent, they started charging me $20/month. There was absolutely NO mention of a subscription during chec... See more

The customer service rep who helped me was quick and helpful (Ryan). The only reason why I am deducting one star is that I should not have been charged for the monthly subscription fee ($30) in the fi... See more

I purchased a report for my home and apparently somehow a volume package recurring charge. Customer service was helpful, but only refunded one of the $20 charges. Smells a little like a scam. I am pre... See more

I purchased a property record and two days later was charged a package fee for more inquiries that I had not agreed to. The company quickly refunded my money and canceled the upgraded package that I d... See more

This company is Completely Fraudulent This company is a TOTAL SCAM. I made a one-time purchase, and without any clear notice or consent, they started charging me $20/every 16 days. There was... See more

As others stated the $1.00 charge is just a way to get your CC information in order to enroll you in a subscription. The process also offers increased services at a cost and lots of upsell. The infor... See more

Do NOT use this company- Fraud practices I ordered a $1 property report and the company then illegally enrolled me in a monthly subscription of $20 month. There was probably a box that had to be unc... See more

This property records company helped me when I needed some property identification. I paid for what I needed. However, they failed to tell me I triggered a $20 monthly charge forever for membership. T... See more

Please be VERY careful, you will need to purchase your report, and then call your bank and deny future charges.... because they automatically enroll you in a monthly plan without your knowledge. (I... See more

the support person, Donna, was helpful once it was determined that there was a glitch in the system. I will give her 5 stars. I appreciated that the money I had paid, for which I recieved nothing, w... See more