Just sold my old phone through this service and the process was smooth from start to finish! I received the promised gift card 36 hours after they received my device. Plus, when I had a quick question... See more
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GadgetGone is a cell-phone recycling business that specializes in offering top dollar offers for used iPhones.
32765, Oviedo, United States
Replied to 12% of negative reviews
Typically replies within 2 weeks
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The service was very easy and they were also honest about the fact that my devices were in better shape than I had stated and priced it fairly.

Reply from Gadget Gone
The phones that I sent them were not unlocked and they were super patient waiting for this to occur. The communication with them was great!! I never wondered what was going on with what I had sent. Great experience!!! I would highly recommend and if I ever have another gadget to get rid of - they will be my first choice!!

Reply from Gadget Gone
Gadget Gone offered more than Apple trade in. My transaction went smoothly and I received my payment quickly.

Reply from Gadget Gone
Received my quote, dropped the package (phone) off at USPS, and got paid. Easy and Efficient!

Reply from Gadget Gone
Excellent and quick service. Amount paid as estimated .

Reply from Gadget Gone
This is the fourth time I've sold an iPhone to them in 6 years. Each time it's been a great transaction. Easy to get a quote, good communication, fast response, and quick payment. Keep up the great work!

Reply from Gadget Gone
I highly recommend Gadget Gone. Got a quotes from them and a competitor of theirs to buy my iPhone. Both quoted the same price. Gadget Gone followed up the same day with shipping information. Their competitor took 3 days. Gadget Gone then sent me a follow up email a few days later telling me that after evaluation, they were paying almost 4 times more than their quote. Payment was easy. Really honest.

Reply from Gadget Gone
Things went smoothly until it was time to pay me and that took a bit of work but in the end they paid and it was a few dollars more than originally quoted. I would use them again.

Reply from Gadget Gone
Easy-to-use trade in process. Fast to inspect trade in and issue payment.

Reply from Gadget Gone
Easy process for selling my iPhone Air. Quote I was offered was fair. Payment was remitted as promised 2 days after the device was delivered to them. They use Tipalti for the bank transfer payments which is secure. Would use again in the future.

Reply from Gadget Gone
I was pretty nervous sending my iPhone to a company that was new to me. But GadgetGone responded quickly with their evaluation and price, both of which I thought were reasonable. The same day I accepted their offer, they had my funds (digital gift card) emailed from a third party named Prizeout. I was again rather nervous about whether that was a legitimate company, and whether my digital gift card would really work. I was really pleased when the gift card transactions worked smoothly at my chosen retailer. I recommend GadgetGone as a reliable company, and I would certainly use them again.

Reply from Gadget Gone
Absolutely a racket. Do not use them. I sent in a phone without any damage. They send back a very low offer for it. I asked for photos. They sent me a photo of a severely cracked camera lens—that did not exist when I wrapped it and sent it off. How do I know? Because I took a lens wipe to it, the back of the phone, and the screen before I sent it in!) And because I asked for photos, they were like oh hey! We don’t want to lose you so we’ll raise the offer by $13 (from $21 to $34. The original estimate was $64.)
Bait & switch SCAM company. Sold my Iphone, online quote was 25% higher than what they paid.
Will never use them again. DISHONEST group.
Will never trust them again
My experience with Gadget Gone was simple and efficient. Selling my old electronics was quick, and I dot a fair price with no hassle. It's a convenient option for anyone looking to recycle or sell gadgets.

Reply from Gadget Gone
Yin at GadgetGone went above and beyond to get me the most cash back for my old iPhone. Definitely will be using them the next time I need to trade in my device.

Reply from Gadget Gone
The company was excellent! Not only did I get the amount they promised for my cell phone, they said my phone was in better condition than described! I received even more than I thought! I would recommend this company to anyone interested in getting a buy back of their cell phone.

Reply from Gadget Gone
Terrible experience! They quoted me $33 for my cell phone then falsely claimed that it had a "ghost image" and revised their offer to only $5. I had to submit two separate demands that they return my device before they finally agreed to return it. Afterwards, too late, I found out that they have MANY negative reviews on Reddit and elsewhere (but for some reason not very many on Trustpilot.) Many users have made similar claims to mine of shady business practices, saying that their offers were drastically downgraded because of non-existent damages. If I could give them zeros stars, I would.
What a great company! Not only do they offer great prices for your devices and quick turnaround payment plans, they are seriously the nicest and most communicative buyback company I have worked with. I love how personal and responsive their staff is. I highly recommend them over and over!

Reply from Gadget Gone
Everyone I've dealt with have been professional and kind. Customer service is top notch. This company is honest. Lets me know when I have undervalued my trade ins and changes the pricing to reflect the accurate amount. I will never go elsewhere.

Reply from Gadget Gone
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