I am very satisfied with my care and guidance that I have received from my Shapely care person. They listen quite well and give you recommendations that are suitable for your goals, your physical le... See more
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Achieve the best shape of you with personalized weight loss from experts you can trust. Join countless patients who've lost weight safely and effectively with Shapely. Here's what you get: 1. Monthly video visits with a weight loss specialist 2. Convenient app with ability to chat with your provider anytime 3. Access to both branded and compounded weight loss medications 4. Affordable medication pricing, with compounded semaglutide at just $199/month. 5. Evidence-based care led by our Harvard-trained weight loss physician Dr. Justin Zaghi
5665 W. Wilshire Blvd #1609, 90036, Los Angeles, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
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Duyen Tran assisted me with my weight loss and I reached my goal! Now she is assisting me with maintaining my goal weight. She educated me. Helped me with the best costs to fit my budget. She is a joy to work with!
What made my experience great is that I have lost 33 pounds an I feel great I can fit into clothes I haven't been able to wear in years. I have a meeting every month with my practitioner and we go over my progress and how I am doing.
I was on shapely before and quit due to financial problems. Now I’m restarting my journey and hoping to go further. Had a really bad 6 months so I need all the support I can get.
I called to make an appointment for consultation, explained I don't want to pay for Wagovy, I have UHC, told me to tell consultant I have sleep apnea, they don't check, now I find our, it's a SCAM to rope yoy into paying for it! I am already in debt from PAYING for it and my Meds are done. I lost weight but didn't reach my goal weight. DON'T GET INVOLVED WITH THIS COMPANY,SCAM ! JUST LIKE MOST THINGS YOU FIND ON SOCIAL MEDIA !!

Reply from Shapely
What an amazing experience! I met with Dr. Justin Zaghi back in June for the first time to find what was best for me in my weight loss journey. He was extremely informative and great bedside manner. I continued to meet with him monthly for check ins and I am happy to say after 6 months I met my goal weight and he is a big part of that! Highly recommend Dr. Zaghi and the Shapely team for your weight loss journey!!

Reply from Shapely
Well, this is a follow up review to the review I wrote a week ago. I said I was going to write another review after I met with the provider and dietician.
I have decided not to do Shapely. I have decided that it is not for me.
I cancelled my appointment for next week with the provider more than a week in advance to try and prevent the issues I had last time I cancelled a provider appointment.
Last time after I cancelled the appointment with the provider by text and email, I got two reminders of the appointment.
After I cancelled the appointment for next week, I get a call, and I couldn't make out the girl's name left on the message, and I couldn't totally hear the message she left. She wanted me to call her about my cancellation.
And a couple hours later I get a text from the same girl and didn't leave her name, and she wanted to know the reason for my cancellation. I gave a reason before on the text.
I had already stated I was cancelling the appointment and she wanted a confirmation of that what seemed like a very unnecessary request.
And the girl was on the bratty side in my mind.
So, after I cancelled the appointment, I get an annoying phone call and text from this girl at Shapely.
If you are thinking of doing Shapely or are thinking of quitting, I recommend scrolling through the reviews and reading the one-, two- and three-star reviews.
There was a review by someone who called themself "customer" on 7/18/2025 that quoted what I had seen a week ago or so. This has to do with reviews by Shapely not always gotten on the up and up. I saw this when I Googled Shapely.
I also question if the reviews I Googled on the providers are verified reviews. Sometimes a number of the reviews look like they could have been written by the same person.
So, all and all I had a bad experience before I even met with the provider and dietician and decided Shapely was not for me.

Reply from Shapely

Reply from Shapely
I love Shapely! I have had a wonderful experience with Shapely!
From my PA to nutritionist have been so helpful and positive along my journey!!!
Thank you to them for their guidance in my weight journey!🙌🏻🫶🏻👏🏼👍🏻

Reply from Shapely
Mayra Garibay has been the one always helping me out with my process on losing weight and always on time and respectful thank you for your support

Reply from Shapely
Everyone is so friendly communication is awesome. They’re there for you when you need them.

Reply from Shapely
Tanya my mentor was great very understanding she recommended me what was best for me. Thank you Tanya happy new year

Reply from Shapely
From the initial application process, I knew SHAPELY was the right choice. Everything was clearly explained, including options that would be available if my insurance would not pay for the weight loss medication. I meet monthly to chart my progress and get my next prescription as well as meet with a dietitian that personalizes my food choices for me! This has been a no fail program, I can't speak highly enough of this program and the people I have worked with. After trying what felt like everything, SHAPELY was the solution for me!

Reply from Shapely
I feel like shapley is totally transparent. To me communication is key. If I had a question , I could reach out and very quickly , I had a response. And a response I could understand. Tanya my nurse practitioner became a friend. My weight loss journey has been successful. And beyond

Reply from Shapely
This company is awesome? They support, encourage and walk you through everything during your weight loss journey.

Reply from Shapely
I am very satisfied with my care and guidance
that I have received from my Shapely care person. They listen quite well and give you recommendations that are suitable for your goals, your physical levels and your particular life style. This system works and they are most trustworthy when it comes to your health. There are no delays in getting refills submitted to your insurance nor in getting other prescriptions as needed during your treatment.

Reply from Shapely
I have been with this company for
Over a year. I am supper happy with my results. I have an excellent team behind me who are on top of everything

Reply from Shapely
Shapely has truly been a game-changer in my weight loss journey. From the very beginning, I felt supported, encouraged, and understood—not judged or rushed. The guidance I received was realistic, compassionate, and tailored to my life, which made all the difference in staying consistent and motivated.
What stood out most to me was how empowering the experience felt. Shapely didn’t just focus on the number on the scale; they helped me build healthier habits, a better mindset, and confidence in my ability to take control of my health. The progress I’ve made feels sustainable, and for the first time, I feel optimistic about maintaining it long-term.
I’m incredibly grateful for the support, accountability, and care Shapely provided. If you’re looking for a program that truly invests in you as a person and not just a result, I can’t recommend Shapely enough.

Reply from Shapely
I started my Zepbound journey in June of 2025 with Shapely. I have zero regrets and I am so grateful that someone on their team reached out. I had looked into things on their site but ultimately thought it would not be possible to get treatment. Well a helpful person followed up with me after inquiring and explained to me that I could get treatment and that Shapely would handle my insurance situation. I started at 180 lbs. and have ended this year at my GOAL weight that I have not been since 10 years ago. I’m a 45 year old female at 5’4 who has fought obesity on and off. With Zepbound, I lost 45 lbs., no more pre diabetes, no more elevated cholesterol and all my clothes are too big for me now! It was the best decision with a good straight forward company. I paid a membership fee monthly but it’s nothing compared to other deceptive companies who want hundreds and don’t include medication. Sadly my insurance is cutting me off next year so I can’t go into maintenance. If things change in the future for me, I would come back. Highly recommend.

Reply from Shapely
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