HelpAlert Reviews 362

I am so impressed with HelpAlert. From the start, two years ago, the personal service (a real person at the end of the line/email!) has been helpful, prompt, knowledgeable and caring. They go above... See more

I am leaving a review to help keep their website free and also to help promote/advirtise them. I hadn't heard of this company until today. I heard about them due to them giving away free Father's Day... See more

I had researched what I felt was a good option of the various systems available and decided on the HelpAlert Fall Watch product. It arrived quickly after completing detailed questionnaire about myself... See more

Only reviewing because they have a free Father’s Day card offer on so that they can advertise. It works - iv never heard of these guys before and I am now aware and can signpost others here. Thank you... See more

Excellent customer service! We're still on the 14 day trial - but my father in law feels far more confident wearing his pendant after a nasty fall (before I got it!). It's a great relief for him and... See more

Outstanding service from first contact to alarm delivery, setup and subsequent telephone advice. Very responsive customer service. We explored several systems before deciding on HelpAlert and are abso... See more

I found out about this company from the Which consumer website. Having selected help alert as a company I wasn’t sure which model to choose. Staff were very helpful and friendly when I called and disc... See more

Lovely idea, especially for those children that don't have a job and want to feel like they can get their dad a card without having to ask a grown up for money or to buy one

Thank you so much for the free Father's day card I'm so very greatful as i don't have any money too get him a card or gift this was a saving grace again thanks so much @helpalert.

To enable people to send a free Father’s Day card including postage to someone special is a really kind gesture from this company. I will certainly be checking out this company and what it’s all about... See more

We have now had contact with the team who I have to say were brilliant this morning and could not do enough to help My last review was all due to a mistake with the phone number So a big thank you... See more

Free Father’s Day card - which has helped me out as I’m struggling money wise at moment - soo being able to send a fathers card is wonderful xx

Very friendly staff who explained the process, and helped me decide what was best for my mother, and resonable cost. Easy to complete application and set up the device when it arrived.

So impressed with this company. I have a magic watch bought through them and can now contact help at the press of a button The watch is waterproof for wear in the shower, easy to use and pleasant to... See more

Great little company my first time using them and they are very good and helping people out by sending free Father’s Day cards. Absolutely amazing

Incredible company! Always on hand for support when needed, trustworthy, reliably and a friendly service, exactly what you need from this type of business..

What a stupid marketing trick. This company gives away free Father's Day cards in return for a five star review of a totally unrelated medical-aid device. Yes, they've boosted their Trustpilot s... See more

System ordered Sunday am, delivered, installed an successfully testerd by noon Tuesday. Instructions clear and, although quite large, type could even larger for those with reatricted vision.

Father’s Day card it was such a thoughtful gesture! The card itself was really nice and well-designed. It’s clear that they care about their customers. Thank you for making the day feel extra special!... See more

A beautiful card sent to my dad, with my choice of writing in hand written message Beautiful gesture, really appreciate it Thank you

Trying to purchase an alarm for an elderly parent - NOT A FREE FATHER'S DAY CARD. I have absolutely no idea about how people have found the actual product and how good the service has been. Howev... See more

Really impressed with Help Alert—great service, easy to use, and perfect for peace of mind. Their free Father’s Day card was a lovely surprise: thoughtful, well-designed, and a nice personal touch. A... See more

Lovely idea, especially for those children that don't have a job and want to feel like they can get their dad a card without having to ask a grown up for money or to buy one

Terrible service I payed extra for the 7 day battery life, it only lasted 51 hours. Returned it, so far 2 weeks waiting for refund still not got my money back.

Easy purchase , good communication, felt confident in the service 👍 Update….HOWEVER…after 2 weeks, we had 2 defective devices, and lost confidence in the service. We have now cancelled the service a... See more

Great idea, to combat loneliness. Tha k you so much for the free father's day card. Makes life a little easier for the busy family who do want to stay connected.

Thanks HelpAlert for giving away Father's Day cards! The process was really straightforward and hopefully the card arrives soon.

Thanks for my free Father's Day card it is very much appreciated although it would have been nice to have chosen a design of my choice but nevertheless free is free I suppose

Information was good and easy to understand. The responders are very good and understanding. The reply time from making any call is very quick. Excellent service.

Father day is very special it who you look up to without a dad you would never be here. Fantastic ideas for fathers day with gifts cards and laughter.

Clear and straightforward website made made it easy to decide on and order product. Order quickly fulfilled and device now with user.

Thank you so much for the opportunity to receive a free Father's day card, I'm so greatful as i don't even have any money to get him a card. Thanks so much @helpalert.

We chose HelpAlert for my mum after finding out about them on the Which website. My initial (and subsequent) call to them was answered quickly and Sophie was helpful and answered my questions. We were... See more

Fast and straightforward, it was just what I needed after overspending on Father's Day. A complimentary adorable card saved the day!

This team's dedication and collaborative spirit are truly inspiring. Their strong foundation is evident in the impactful work they produce. It's a pleasure to witness such a cohesive and effective... See more

My pack of dogs noticed that these lovely people were giving away father's day cards. I applied for one for the pack and they are now waiting on the card to arrive

Writing a review for a free card, a lovely gesture but I can’t comment on other services or the card itself yet.

Awwww this is seriously the nicest thing ever. I enjoyed the whole experience and it was super easy to navigate. Thank you.

Thank you for the free fathers day card and making people aware of the brilliant services that use provide thanks.

I spoke to Liz to set everything up and she answered all my questions except the one no-one had ever asked: would it register a stroke!!! The watch arrived today (April 1) and it's all set and test... See more

I recently discovered HelpAlert through their thoughtful Father's Day card initiative. It's a heartwarming gesture that not only brings a smile to recipients but also fosters meaningful connections. T... See more

Amazing kind gesture to celebrate fathers day. Thank you kids are gonna love it. Really excited ....

Such a kind great idea for children and family’s who struggle to purchase cards for parents thankyou,

Saw an advert for a free father's day card. Hadn't heard of them before but will look to see what they offer

Quick response and always unfailingly cheerful and friendly despite all my ‘calls’ so far having been in error - mostly due to dropping the monitor!

Asking us to write a review before we have received a service is a little odd so I’m keeping it neutral until item has been received but the offer of a free Father’s Day card is a nice gesture during... See more