LUXBMX.COM Reviews 53

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Quick help measuring spokes for a complicated wheel build...and I'm not sure what magical shipping method they use, but I'm in the USA and got my delivery five days after ordering. Wild. Would 100%... See more

Rated 5 out of 5 stars

Excellent service! Bought a bike in New Zealand, on the same day bought some skyway tuff wheels from lux, the wheels turned up 4 days from purchase from Australia and am still waiting for the bike to... See more

Rated 5 out of 5 stars

Fantastic place to get your BMX! The service was excellent, the guys knowledgeable, no pushy sales just the right bike for the right kid. My son is super happy with our purchase and even took his bike... See more

Rated 5 out of 5 stars

2nd time purchasing online with LUXBMX online. Great range of cool helmet options for pre-teen - teen boys who are keen riders. Easy to use online store & quick delivery service. Cannot fault!... See more

We perform checks on reviews

Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Clothing Store
  4. Shoe Store
  5. Sporting Goods Store
  6. Streetwear Store

Written by the company

Shop with the BMX experts. LUXBMX.COM is the best BMX store carrying the largest range of BMX bikes, parts and accessories in Australia. Order online with super-fast free shipping* and hassle-free returns or drop into our store in the West End, Brisbane.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Incredible Service

Quick help measuring spokes for a complicated wheel build...and I'm not sure what magical shipping method they use, but I'm in the USA and got my delivery five days after ordering. Wild. Would 100% recommend these folks.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

2nd time purchasing online with LUXBMX…

2nd time purchasing online with LUXBMX online.

Great range of cool helmet options for pre-teen - teen boys who are keen riders.

Easy to use online store & quick delivery service. Cannot fault! Thank you :)

August 24, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

International order was so great!!!

I got the bike today. it has been deliverred with the safety and nice package. Especially, whenever I had inquiries about the maintenance, Lux crews infomred me rapidly with the details . In addition, I did not know about the international order about the customised bike before. With this experience, I will keep ordering it and introduce our bmxer families here. Thank you Lux crews.

August 23, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service! Bought a bike in New Zealand, on the same day bought some skyway tuff wheels from lux, the wheels turned up 4 days from purchase from Australia and am still waiting for the bike to be delivered!!! Thanks for the fast service and delivery……putting our nz post service to shame!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, loved my order. Packing was professional. Thanks . Will definitely be ordering more for my bmx

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with luxbmx

My experience with luxbmx was fantastic. I had a delivery issue and they were contacted me immediately and communicated the issue. They also gave me options for different brand that they had in stock so I could still pick up a bmx that day.
They were kind and courteous to my wife when she picked up the bike.
Over all some of the best customer service I have received and I will definitely purchase more from them in the future.

July 23, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service and shipping

Quick international shipping. I ordered on June 26th and received my items on July 5th in the United States. The order was correct and well packed for it's journey. I will definitely buy from them again.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Other side of the planet in less then a week.

I received my bike in less then 1 week from ordering it, I live completely on the other side of the planet. I paid no extra shipping costs for that quick of a delivery and the bike was exactly as advertised. These guys are awesome.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic place to get your BMX

Fantastic place to get your BMX! The service was excellent, the guys knowledgeable, no pushy sales just the right bike for the right kid. My son is super happy with our purchase and even took his bike back for a modification to handlebars. There was no mansplaining but genuine relevant info to allow us to make an informed decision on which bike to buy. Thank you

June 16, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Tim was very helpful

Tim was very helpful. He assisted with my order and i highly recommend this shop! i have used this shop for years and is my go-to for all my box needs (wants).

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

DeLUX experience

Love these boys, theres no b!tch crankin' they're always prompt and on time, communicate well with great customer service and actually give a sh!t about what they do!
I'll definitely be coming back.

June 13, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look