SkinnyRx Reviews 4,574

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professionalism. Many reviewers specifically mention positive interactions with individual staff members, highlighting their patience, understanding, and dedication to providing excellent support. Consumers appreciate the efficient response times and the ease of reaching a live person for assistance. People also value the high-quality customer service, noting that their questions are answered quickly and thoroughly. The support team is often described as going above and beyond to meet customer needs, making the entire experience smooth and stress-free. While opinions on the product itself are more varied, the positive sentiment towards the staff and customer service contributes to an overall favorable impression of the company.

Based on these reviews

Rated 5 out of 5 stars

I had to cancel my subscription today and Aira assisted me. She was very nice and efficient with the cancellation and did not pressure me to change my mind. I was pleased with the customer service... See more

Company replied

Rated 5 out of 5 stars

Marie was very understanding and helpful on my recent customer service call. She answered all my questions and got my needs taken care of in short order. The call took less than 5 minutes altogether... See more

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Rated 5 out of 5 stars

Very simple to apply. I had to answer questions about myself, male/female,Ht/Wt, how much wt I want to loose. Normal questions that one would have to answer at any medical establishment. They asked wh... See more

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Rated 5 out of 5 stars

I needed assistance with my account and called Customer service. I received help from Aira, and she went above and beyond to ensure my needs were met. I had an excellent experience from start to finis... See more

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Rated 5 out of 5 stars

Aura was extremely helpful. The medication arrived & was not identified as SkinnyRX. I called, & she assured me it was from your company. The reason I was confused is somehow I must have signed up acc... See more

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Rated 5 out of 5 stars

As a new customer, I purchased a 4 month supply or oral semaglutide drops. I reached my goal weight and needed to cancel my next subscription. However, the payment and renewal had gone thru and I di... See more

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Rated 5 out of 5 stars

Fast, efficient, and easy. Also very personal - AIMEE B. was quick to send personal replies via both email and phone call to quickly answer all questions and get us setup - she was professional and n... See more

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Rated 5 out of 5 stars

I called to cancel my membership (which I was dreading because usually when you try to cancel something people are so pushy and try to offer you this and that so you don’t leave). Kristfaith was kind,... See more

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Rated 5 out of 5 stars

Ive had nothing but good experiences with Skinny RX. Everytime I have had an issue ive been able to reach a live person, which is rare these days. They were willing to work with me when I needed to... See more

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Customer Review for Anna (SkinnyX Support Team) Anna provided outstanding customer service from start to finish. She was patient, professional, and extremely knowledgeable about the Sk... See more

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Rated 5 out of 5 stars

The process was quick and smooth, with easy and prompt deliveries - I highly recommend working with them! I'm taking a brief break, and Kurt was kind, helpful, and quick in helping me cancel for now.... See more

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Rated 5 out of 5 stars

I had a great experience with Ms. Maria Munoz. She actually made the conversion from a previous provider to SkinnyRX as easy as it could have been. She walked me thru my options, and actually used m... See more

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Rated 2 out of 5 stars

Customer service is awful in General. Patricia in the Philippines was great on the phone for the info she has but theres still no dates of 2nd vial shipments when dates on app dont match. why no inf... See more

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Rated 5 out of 5 stars

Called recently because I still had more questions and spoke with Michael Cavalier who not only answered all of my questions but gave me so much more beneficial information that I didn’t know or th... See more

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Rated 5 out of 5 stars

During my onboarding I had the privilege to be assisted by Gian Alojacin and I want to say that I am very pleased with his level of customer service! Feels great to speak to an actual human that kno... See more

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Rated 5 out of 5 stars

Gem was great! She made the entire sign-up process smooth and stress-free, offering clear, informative guidance every step of the way. Not only was she incredibly helpful, but her kindness and patienc... See more

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Rated 5 out of 5 stars

They are SO patient and knowledgeable! All questions are answered in detail! Really impressed. No other company was as complete and make sure every answer was truthful. They really check out their r... See more

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Rated 5 out of 5 stars

Great Customer Service! I had some questions about my account, and I worked with Marie who was quick and thorough with helping me and answering all of my billing questions. She was a breath of fresh... See more

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Rated 5 out of 5 stars

Aimee is extremely supportive . She always answers every question is so personable and easy to talk with. She’s very knowledgeable and truly has made this journey even more special for me by also cel... See more

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Rated 5 out of 5 stars

Carmelyn took the time to explain everything in a clear and thorough manner and was very polite throughout the process. She made sure I understood all the details. She made herself available for futur... See more

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Rated 2 out of 5 stars

They don’t speak about the muscle loss side affect when that’s one of the major issues with these weightloss drugs and how to prevent it from happening. They also don’t share info on what happens afte... See more

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Rated 2 out of 5 stars

Medication works and delivered promptly. That said communication is awful. Chats never responded to. Emails not replied to. Calls a never ending prompt loop. When you finally do get to speak to someon... See more

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Rated 1 out of 5 stars

I used skinnyrx for three months with no effect at all. When I contacted them regarding their money back guarantee in March 2025, I was told that as of changes in March 2025 they no longer offered... See more

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Rated 5 out of 5 stars

Pauline was very courteous and professional. She also assists with the payment process as the website has a flaw whereby it would only allow me to go through the Affirm payment plan where I wanted to... See more

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Rated 5 out of 5 stars

I’m have been working with SkinnyRx since about mid November 2025. I was asked to give an update on how I was doing since starting liquid Semaglutide sublingual. I gave a fairly in-depth report and it... See more

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Rated 5 out of 5 stars

Aimee B has been wonderful throughout my entire subscription. I almost feel like she’s my personal representative at SkinnyRX. She keeps her word about following up when she says she will, always has... See more

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Rated 5 out of 5 stars

I ordered 3 month supply of meds and they didn't arrive. Today I spoke with a Customer Service Rep with Skinny RX and in 15 minutes the problem was solved, received confirmation emails quickly and med... See more

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Rated 1 out of 5 stars

I have never been so sick! I injected the first dose of GLP 1, which is 0.25 at about 1pm on Saturday (yesterday). Vomiting all day and today, bad headaches, extreme stomach pain and heartburn, could... See more

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Rated 1 out of 5 stars

This company markets and sells oral Tirzepatide making it seem like a legitimate medication. the FDA has NO approved oral Tirzepatide medication, and no studies done,only oral Semagultide. So, SkinnyR... See more

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Rated 5 out of 5 stars

The prescription process was thorough and easy to complete. However after much thought I decided not to continue with chemical weight loss. Anna made the cancellation process very easy. She was friend... See more

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Rated 5 out of 5 stars

Overall I had a great experience with SkinnyRX. I never had any problems with my prescription or the effectiveness of the medication. The packages were always very well packed and instructions were al... See more

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Rated 5 out of 5 stars

I have been using skin your ex for some time now and have always received such wonderful customer service. Today Sheila helped me resolve my issues and take the proper steps forward to continue in my... See more

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Rated 1 out of 5 stars

The prescription process was easy and I was able to enter information and someone reviewed and approved. There were options for months supply and obviously they incentivize longer month subscriptions... See more

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Rated 5 out of 5 stars

Hi, I’ve been wanting to write a quick little note about one of your special employees. I know he’s an account manager named John. and was such a wonderful, caring individual. He answere... See more

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Rated 3 out of 5 stars

I liked the ease of getting medication to my door. Once I hit my goal weight and wanted to stop taking the medication, I was spammed by multiple numbers calling me multiple times a day. I'd answer and... See more

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Rated 5 out of 5 stars

It has been great I was 190 when I started and am now currently 143. It is something that takes dedication but happy with the results!! The app needs work but the customer service Ami shows in every... See more

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Rated 5 out of 5 stars

Just got approved for the tirzepatide pills. Maria gave me thorough instructions as to how to take them and made me feel confident in my choice. Excited to start this journey. Since going into menopau... See more

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Rated 5 out of 5 stars

Easy (but not too easy) sign up, very up front pricing, incredibly quick approval and consult. I finished the sign up and less than an hour later got a call from the wonderful Anna who walked me throu... See more

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Rated 5 out of 5 stars

Friendly, Professional, and Easy to Work With! I had a great experience working with SkinnyRx so far. Maria has been incredibly kind, professional, and helpful every step of the way. She took... See more

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Rated 5 out of 5 stars

Skinny RX has made the process of getting started on your weight loss journey nearly effortless. I received a welcome phone call from Maria and a follow up email to help me get started. I have already... See more

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Rated 5 out of 5 stars

I recently was helped by Aimee B. and I can’t say it enough how thankful I am to her. She went above and beyond to assist me with an issue I was having in order to ensure that I was able to receive my... See more

Company replied

Rated 5 out of 5 stars

My experience with Skinny Rx was beautiful my health concerns were no more. Previously I was diagnosed pre-diabetic and also had PCOS. I was 150lbs. I currently weigh 125. I am no longer prediabetic a... See more

Company replied

Rated 5 out of 5 stars

Skinny Rx is convenient, easy to access and most important affordable. They also have flexible payment options. The best route for amazing results. Kurt from the customer service team was an amazing h... See more

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Rated 5 out of 5 stars

Aimee B. made my experience today great! She followed up to assist in updating my account & then assured me that it may take more than the first 30 days to see results when I expressed concern that I... See more

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Rated 5 out of 5 stars

Maria provided the information needed to insure that I understood the program requirements. She also helped me feel reassured that I made the right decision pertaining to my weight loss journey and... See more

Company replied


Company details

  1. #4 of 61 best companies in Weight Loss Service
  2. #4 of 34 best companies in Health Consultant
  3. #1 of 7 best companies in Holistic Medicine Practitioner
  4. #6 of 50 best companies in Online Pharmacy
  5. #3 of 39 best companies in Online Prescription Medication Vendor
  6. #6 of 58 best companies in Wellness Program

Written by the company

SkinnyRX is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRX is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Maria great representative honest and patient

Maria was patient since I started my conversation with her she made me feel comfortable I know how this buisness goes I worked for places like this it’s based of commission so I let her know how I know buisness works and if I made up my mind that I would solely communicate with her to get her the sale for her troubles and for taking time working around my time wonderful costumer service 10/10 learn from her.

February 11, 2026
Rated 5 out of 5 stars

Review for a Rodel

Hi,

Rodel did a great job helping me with my questions and concerns today! He was very polite and friendly too! Please thank him and let him know he is appreciated!
Warm regards,
Judi

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

A very helpful person.

The sales representative was very patient while answering my questions and explaining everything to me. He helped walk me through the process .

February 11, 2026
Rated 5 out of 5 stars

Cheri was nice and very helpful

Cheri was very patient with my questions. She was very good at explaining the process of getting started with my program. I was a little nervous about this but she made me feel very comfortable about ny decision.

February 11, 2026
Rated 5 out of 5 stars

Aira was very helpful.

Aira was very helpful.

February 11, 2026
Unprompted review
SkinnyRx logo

Reply from SkinnyRx

Thanks for the kind words! We're so glad Aira could help you out. We'll make sure to pass along your feedback to her!

Rated 5 out of 5 stars

Carmen did good

Carmen did good

February 11, 2026
SkinnyRx logo

Reply from SkinnyRx

Thanks for sharing! We're glad Carmen could help you out. If you need anything else, we're always here!

Rated 5 out of 5 stars

Very Informative

Very Informative. Cherri was extremely helpful in her explanation of your program and how I could afford to go forward with it. Thank you, Cherri.

February 11, 2026
SkinnyRx logo

Reply from SkinnyRx

Thank you! Cherri is amazing, and we're so glad she could help you get started. We're here for you every step of the way!

Rated 5 out of 5 stars

Cyr responded almost immediately to my…

Cyr responded almost immediately to my refill request. I’m leaving the country and needed my refills prior to departure. Very concise and professional.

February 10, 2026
Unprompted review
SkinnyRx logo

Reply from SkinnyRx

Thank you so much for taking the time to share your experience! We're thrilled Cyr could get your refill sorted quickly, especially with your travel timeline. Safe travels, and we're here whenever you need us!

Rated 5 out of 5 stars

Great customer support

Great customer support. Easy to get a real person on the phone to help with any problem. Aira was wonderful. She got everything taken care of for me right away.

February 10, 2026
Unprompted review
SkinnyRx logo

Reply from SkinnyRx

Thanks so much for the kind words! We're really glad Aira could help you out quickly. She's great at what she does, and we'll make sure she knows you appreciated her help. If you ever need anything else, we're just a phone call away!

Rated 5 out of 5 stars

Pauline explained everything crystal…

Pauline explained everything crystal clear she listened and took her time she was one in a million.

February 10, 2026
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Reply from SkinnyRx

Thank you so much for the kind words about Pauline! We're lucky to have her on our team, and she'll be thrilled to hear this. We're glad she took great care of you!

Rated 5 out of 5 stars

Well done

Pleasant. Thorough. Considerate.

February 10, 2026
SkinnyRx logo

Reply from SkinnyRx

Thank you so much! We really appreciate you taking the time to share this. Our team works hard to make sure every interaction is helpful and caring, so it means a lot to hear we hit the mark with you. Thanks for being part of the SkinnyRx community!

Rated 5 out of 5 stars

Prompt service

Prompt reply to my call, finished intake within 5 minutes. Aira was great to work with.

February 10, 2026
Unprompted review
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Reply from SkinnyRx

Thanks for the shoutout! So glad Aira took great care of you. We'll make sure she sees this—she'll love it! Welcome aboard.

Rated 5 out of 5 stars

Great communication

Melissa was great to work with. She explained everything in detail for me.

February 10, 2026
SkinnyRx logo

Reply from SkinnyRx

Thanks so much for the kind words! We're so glad Melissa was able to walk you through everything clearly. She's awesome at what she does, and we'll make sure she knows you appreciated her help. Thanks for being part of the SkinnyRx family!

Rated 5 out of 5 stars

So far so good

So far do good

February 9, 2026
SkinnyRx logo

Reply from SkinnyRx

Thanks for sharing! We're glad things are going well for you so far. If you ever have questions or need anything, we're always here to help!

Rated 5 out of 5 stars

I had to cancel my subscription today…

I had to cancel my subscription today and Aira assisted me. She was very nice and efficient with the cancellation and did not pressure me to change my mind. I was pleased with the customer service. After reading bad reviews of the quality of the medication bring real I was extremely hesitant to buy from this company so I cancelled. However now I may have made a mistake and may try again Anyway Aira was helpful and supportive.

February 10, 2026
Unprompted review
SkinnyRx logo

Reply from SkinnyRx

Thanks for the kind words about Aira! We're really glad she made the cancellation process easy for you.
We totally get the hesitation - if you ever decide to give us another shot, we're here to help. Either way, we appreciate you taking the time to leave this review!

Rated 5 out of 5 stars

Maria has been very responsive to all…

Maria has been very responsive to all of my questions and has been very prompt in making changes to my account -
Thank you Maria!

February 9, 2026
Unprompted review
SkinnyRx logo

Reply from SkinnyRx

Thanks so much for taking the time to share this! We're lucky to have Maria on our team - she's amazing at what she does. So glad she's been able to help you out quickly. We really appreciate you!

Rated 5 out of 5 stars

Aimee B is the best !

I had a few questions , I was able to email and talk with Aimee B directly. She is the main reason I continue to stay with skinny rx ...her and my awesome success..thx Aimee

February 9, 2026
SkinnyRx logo

Reply from SkinnyRx

This made our day! Aimee is amazing, and we're so glad she's been there for you. Congrats on your success - keep it up!

Rated 5 out of 5 stars

Michael Cavalier was very helpful

Michael Cavalier was very helpful. I’m excited to try my new meds

February 9, 2026
SkinnyRx logo

Reply from SkinnyRx

Thanks so much for the kind words about Michael! We're lucky to have him on the team. Hope the meds work great for you—wishing you all the best on your journey!

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