Vinted UK Reviews 60,830

Buyer protection fee offers no protection and the support team are genuinely the worst I’ve ever come across. If something goes wrong you are on your own and have to get your payment provider involved... See more

Should be called Everything £2.00 absolute joke people want things for nothing sorry but i am not selling new things for £2 not worth it when you have to buy cellotape packaging petrol to get to shop... See more

Dont sell on Vinted using PRO SELLER!! They will keep your money (mine is £1000) and the mangopay KEEPS REJECTING your valid docs (Self Assessment Tax Return from HMRC, Passport, eVISA, National Insur... See more

Vinted has become full of fake and misleading items. The platform is flooded with cheap Temu/Shein-quality products falsely listed as brands like Arket, COS, and & Other Stories, sold at high p... See more

Easy to use on the app , upload photos , then answer the question eg make size colour Easy to send either print your own label or use a digital version I prefer digital You are informed all thr... See more

WORST CUSTOMER SERVICE - Do not expect any sensible response just generic robots who are hopeless at their job. Probably get a better response from a robot. TOTAL SCAM COMPANY. STEAL THE INSURANCE... See more

I really don’t know why I didn’t start selling on Vinted a long time ago, honestly such a easy process and a quick way to make some money to help out in these difficult times that lots of people are e... See more

Full of illegal fakes. Even after reporting and contacting Vinted legal, they don’t remove listings and continue to let sellers send crap from China claiming it’s legit. They don’t care because t... See more

I’ve been using Vinted for a while now and overall I’m very happy with the platform. The app is easy to use — listing items for sale is simple and I’ve managed to sell things quite quickly. It’s als... See more

THE WORST SELLING PLATFORM EVER! Useless customer service, which is mainly AI. Money held until buyer picks item up from postal locker Stupid & confusing rules around selling Suspension / bloc... See more

The option to search for my actual size has disappeared. I’m a UK 12, but I can no longer search for women’s size 12 — only “12–14”. The problem is that listings don’t clearly say whether the ite... See more

Great app have been using to buy and sell different items for a few months now. Easy to use and feel protected as Vinted holds any payment until confirmed delivery without any issues. Have found some... See more

This platform has a bunch of non qualified team members. They approve whatever scam users ask. I received threatening messages from the so called buyer asking for partial refunds otherwise 1 star give... See more

Terrible customer service. You can talk to bots for hours without any resolution. They only care about their own pockets - they take "buyer protection" fees on every single purchase, however they fail... See more

This has allowed us as a Charity to sell and raise funds for items that have been donated to us or made for us. It is easy to list and easy to follow the messages and sales that come in and it is real... See more

I wanted to try selling on Vinted but was briefly put off by too many aspects to think about, being an older female and not that accustomed to successful selling online . I worked through the variou... See more

AI responses barely checked by humans. Everything is roses till you have a problem , in which case, like eBay they will side with buyer regardless. I had a buyer complain about a bike seat not f... See more

I started getting sales this month and it has been a great experience which has had agreat impact on my mental health..i feel happier and hopefull each day that passes coz i know i can make some extra... See more

Personally I find Vinted an easy way to pass on or recycle items I don’t need or use anymore. Because I am retired I have no problem making up a parcel and sending it the same or next day. The dispatc... See more

Bought a few items and it went well, without problems but on recent occasion when buying, the seller sent a completely different (cheaper) brand to the one advertised. Vinted wants me, the buyer, to... See more

Disgusting and unsupportive costemer service. I recently sold item and buyer was fake account name Nytro222. Before receiving item he was asking for partial payment I shocked and when he received ite... See more

Unlike Ebay, where it is clear what the make is, the size, description etc., when searching on Vinted, most listings aren't complete with no brand name mentioned and sizings lumped in together. It's... See more

Rubbish when it comes to seller support. AI bots to answer questions, issues not being listened to. Buyers getting refunds and keeping items. Expecting 25 days to be expectable for lost delivery ite... See more

I literally created an account, purchased one item successfully and thought I would try selling some of my old clothes. However after uploading the first item I got instantly banned for fraudulent act... See more

ABSOLUTE SHAMBLES! Suspended my personal account and said I must open a pro account so I did and they then suspended the personal account again even though I only had personal clothes listed and N... See more

Appalling company. Mix up in delivery, no interest in investigating and resolving - left to me and buyer to gather all evidence from InPost and submit. They keep you money for 2 months. Nothing but... See more

Absolutely disgraced by this company and their shambolic ways of doing business! Sold some designer jeans, delivered with proof. Buyer clams to not have received them although there’s a photo showing... See more

Vinted is poor online selling app with sometimes they pend your money,what can be annoying . I bought item other to find it not suitable and most importantly I thought shorts I bought where zip and... See more

when buying items that are not as described, such as a video game advertised as very good, but comes with scratches covered over the whole disc, vinted makes you pay for return postage, which is a tot... See more

It is disgusting that you recieve a parcel broken absolutely no fault of the buyer and you pay return postage, how can that be correct? There should be a law against despite of vinted hiding behind... See more

To many people now using vinted as a reselling or inflation station. Mugs that cost £3.50 brand new are being brought in bulk and sold for upwards of £10 each meaning genuine sellers who jus... See more

Disgusting website where moderators on a power trip spend their time suspending accounts for literally no reason. Put up a brand new perfume to sell - recieved a hostile message from Vinted - a... See more

Ordered a dress. Received a mug. Seller denied responsibility, claimed the mug wasn’t hers, yet still demanded I pay to return it. I provided photos, screenshots, and proof of collection. Seller... See more

Evri have lost, another, parcel. Vinted wait five weeks before they'll investigate. Then you have two days to report. So, in practice you have to wait 6 to 7 weeks to get a refund. This is disgusting... See more

Sizing system on platform is random if seller isn't specific. Takes far too long to find a specific size. Refund for missing parcels can't be claimed for 24 days, then claim must be submitted with... See more

If you want to buy anything, think twice and then go to eBay! Bought item which was nothing like described (item was listed as new but arrived and at best could be in good condition). Raised the issue... See more

Zero buyer or seller protection there!!! If anything happens they will blame the packaging and close the case, look at other reviews stating the same thing. AMIRA was very unhelpful, she just kept rep... See more

The worst platform for protection as a buyer and seller to ever exist. I’ve been f*cked over twice and both times Vinted sided with the sellers. I was even given 1 star reviews both times as a buy... See more

Vinted provides extremely poor customer service. It is almost impossible to contact support, and they do not protect buyers or sellers. I returned an item that arrived damaged and mouldy, paid for pac... See more

I sold 3 China platters. On arrival 1 was 'apparently' broken. Buyer contacted vinted and got a full refund. Hence,she has 2 platters free of charge. I have nothing. Voted not interested dreadful... See more

Sent some Denby crockery via Vinted as guaranteed to pay even if broken or lost. Very well packaged as agreed by the buyer. 2 pieces out of 15 were broken. Buyer states this has happened to her... See more

They lost 4 of my parcels and I never received money.... Absolutely zero seller protection! Customer support is useless. They answer in massive automated texts that have no sense and it takes days an... See more

Appalling customer service. Poor English and robotic responses. I have sold a lot here and most buyers and transactions are successful. However when things go wrong do not expect Vinted to support you... See more

They blocked my account asking me to open a business to keep selling. Once I did open a business in Italy their site isn't actually allowing new businesses to create the account! what a JOKE! I'm... See more