Adobe Reviews 6,739

Arrogant and entitled attitude. Wouldn't trust them to sit the right way around on a lavatory leave alone handle my subscription. An absolute bunch of liars who twist and turn at every possible opport... See more

Adobe makes it way too hard to cancel a free trial. The cancellation flow is confusing, buried in multiple menus, and feels designed to make you give up. I spent far longer than I should have just try... See more

NON USATE ALCU PRODOTTO ADOBE, SONO SOLO DEI LADRI, NON REGISTRATEVI, SCAPPATE DA LORO VI RUBANO SOLO I SOLDI!!! BISOGNA DENUCIARE QUESTI CRIMINALI!!! DO NOT USE ANY ADOBE PRODUCTS, THEY ARE JUST THIE... See more

Fine print billing, super aggravating. Cancellation fee for a montly plan? They constantly complain about payment method not working and don't let you cancel the plan until you add a payment method. A... See more

I'd give zero. Totally useless at communicating and setting up a contract so it can be cancelled within free period. Suggest everyone now escalate this to their MP as it seems so common that it's an i... See more

Quite useful software developed in the 90s with a bunch of completely useless, malware-like add ons from recent years. Creative Cloud interface is forced upon you, all kinds of ridiculous AI tools t... See more

I have been an Adobe user for over 23 years. Discontinuing Adobe Muse was a major mistake. Such a decision should only be made when a better replacement is ready. Muse was removed, yet Dreamweaver r... See more

Their products have become disgustingly expensive over the years, and they have like many, engineered it in a way you have to subscribe to things you don't need or want. I went to finally decouple... See more

Stay well clear.....do not get drawn in with the 7 day free trial, absolutely impossible to cancel if need to. Customer service is horrendous, nothing is clear. Cant cancel on line like they tell sa... See more

Bunch of crooks, 14 day free trial cancelled in 24 hours, email confirmation received 19th June. Charges started from 27th. June, cannot cancel without paying huge cancellation fees. Currently disputi... See more

Zero stars for predatory practices. The trial membership cannot be canceled and they also refuse ti delete my credit card from their site after I canceled. Check out Reddit for more info; this is a... See more

I have utter contempt for this company. Although they claim there is a free Adobe Reader for PDFs, there is no FREE way to use their 'rip off' of PDF (an open standard (ISO 32000)). Given that you are... See more

Whoa! Followed the directions they provide to cancel the trial and then kept getting billed. I was given an email to contact them (support@adobe) and it came back undeliverable. The desperate tactics... See more

Awful bloated software at an inflated subscription price. Trying to edit a document the text is so small, faint and greyed out its barely visible and the interface is awash with complicated windows a... See more

There are a lot of reviews regarding unfairness with free trials. I actually pay to use Adobe and the software is usually brilliant for all sorts of tasks. It was a game changer for us, enabling us... See more

Little tip for anyone else trying to get out of their shackle and chain contract with these scumbags.... remove your payment methods, add a bank account with nothing in and just let them keep trying t... See more

Got a trial subscription as were advertising that they can enhance a 1080p video to 4k. After watching turtorials i couldnt manage to do that. Could be my fault as Im not used to it but I seen that th... See more

Ive been using Adobe products since their creation (20 plus years) and Ive never hated them more than how I do today. Terrible customer service and greed subscription set up has left many in the indus... See more

Spent the better part of 3 hours trying to cancel a free trial subscription today so as to avoid being charged on something I’m not using nor will I use. Still no success, even though my online skills... See more

Doesn't deserve even 1 star - do not subscribe to Adobe: they will rob you of your money: when you want to unsubscribe they charge greedy cancellation fees. Clunky, user-unfriendly apps. They pose as... See more

Adobe products are good (hence the two stars) but their billing tactics are really underhand. For a second time now I have found they have added a second subscription which I didn't know about, along... See more

Most horrendous, imbecilic, dishonest people I have ever worked with. Long waits to get into help line, then untrained, stupid agents respond to questions with silence. When pressed for help, they h... See more

Appereantly I bought Adobe Stock, which costs around 35 $ a month. I can't remember ever buying it. Cancelling it costs 144 $. I feel scammed. Lightroom as a program is fine, but I hate Adobe behind... See more

Signed up for an Adobe Pro to design labels. The characters in the label I designed were illegible and so the 'Pro' features were of no use to me. They also added an 'AI' membership which was useless... See more

A truly evil, despicable company contributing a net negative to the world by existing. It is not possible for Adobe to repair their brand perception even if they made their products completely free. T... See more

I signed up for Adobe’s free trial and cancelled what I believed was the subscription. I was later charged because Acrobat Pro and the AI Assistant are treated as separate subscriptions, which was not... See more

The website only listed one year commitment subscriptions on their website. Use deceptive wording to hide that you have to keep it for year, charge an absurd amount, and hide cancelation fees. The peo... See more

If I could give less than 1 star I would. Terrible company, appalling customer service. If I could give less than 1 star I would. Very over priced for poor unreliable software. Awful customer services... See more

This is day 3 of being blocked from using Creative Cloud due to a payment failure. I submitted valid card and billing info, but Adobe’s system keeps rejecting it with no clear reason. I contacted... See more

Draconian cancellation fee that makes no sense, and no option to opt out of autorenewal. If you signed up for the annual plan, you're locked in unless you pay several months worth of the subscrip... See more

Just spent about 40 minutes trying to use this expensive software *to edit a document*. Clicking could select a text box, create a text box, move a text box, change shape of a text box, none of it h... See more

The cancellation fee is one big bad joke..Unbelievable..As greedy as they come..I regret learning this software early in my career because its kind of hard to swich now but rest assured i will be tryi... See more

Adobe has by far the worst user experience of any software I have ever used. The constant paywalls for the most simple stuff at every turn, constantly asking me to make it my default pdf view when its... See more

Adobe crashes on me no matter the device, laptop, countless reinstall, customer support calls, etc. I have never hated a product so much. I'm pretty much doing 10+ times the work because preparing 1 d... See more

It has asked for a review and for me to share experiences multiple times. I keep sending a message saying I can't in good conscience give a good review. Today I decided to be upfront about this terrib... See more

This year marks 19 years I’ve used Adobe software, and I HATE IT!!!! I used to love it, but once again, I’ve just been kicked out of my account because I forgot to log out of my other computer yester... See more

I regret ever getting involved with Adobe. After reading all the negative reviews, I now understand why people are frustrated. Their plans are impossible to cancel without facing excessive cancellatio... See more

only decent app that they maybe have is psd and AI. but still i'm really doubting them as a company as they haven't improved much in the years and you still pay them premium price tag. for example pre... See more

I came here on Trust Pilot only to give this review. We are bound to Adobe programs as an industry standard, but what are you doing with this early termination fees - charging me MONEY because I refus... See more

Been a subscriber for many years actually since the day CreativeCloud was launched! Still can't belive the sneaky ways Adobe tries to con money out of people! Constantly increasing prices but with... See more

I cancelled this product but they’ve been deducting £20 pm for over 5 months and it’s impossible to cancel. Going on website to sort out cancellation sends you to other sub websites which doesn’t help... See more

What an absolute rip off. Where did this cancellation fee suddenly come from?? These corporations have run riot. Apart from anything else - most of the recent updates are just irritating. I d... See more

Signed up for a free trial and cancelled immediately, email to prove. Adobe have continued to bill me past two months, which is fraud. I've contacted my fraud department at my bank who have continued... See more

Profiteering scumbags. An almost 20% monthly subscription price rise overnight. If you can find other software that will serve your needs I would highly recommend doing that. They have us all trapped... See more

Good software but awful to try and cancel. Didn’t realise that you have to pay 6 months upfront if you try and cancel, very well hidden in T&Cs. When needing to cancel due to not being able to afford... See more

I've been paying $240/year for a while now. I needed Adobe for my profession. Thankfully I no longer need it. I experienced wonky, non-intuitive controls and features, regular locking up of my enti... See more

The most awful support service, non-existent. Various Bots come up with useless answers to my product problems and say they are still learning. It took a day to persuade a Bot to get through to a Hu... See more

Awful software, Once was great, now really buggy, it insists on you using their awful file interface, nothing is logical or easy to find, even deleting a file is a project in itself. Adobe was the bes... See more