FreeAgent Reviews 2,755

Great software that I've trusted for years! Support is fantastic and genuinely helpful. I tried running Xero alongside FreeAgent, wondering if it might be better - I closed off the Xero account after... See more

Freeagent is a decent software but what really makes the company stand out is the support why provide. Never had such a consistently great customer experience, fabulous people always on hand to help y... See more

Honestly no idea how FreeAgent have lost more than 1/2 a star here. They are BY FAR the most helpful, reliable, knowledgeable bunch of folk I've come across (in a single company) in 20 years doing bus... See more

I have been working with FreeAgent for over 2 years now. Excellent product and support. Comprehensive training for clients and agents alike. Successfully filed my first MTD submissions this week for b... See more

It charged me eventhough I am a Natwest customer and the subscription is supposed to be free. Company house did not accept the microaccounts extracted, but it was accepted last year. The help said it’... See more

This is my first financial year using FA and I am very impressed. I love the recurring feature to save me adding in the same weekly mileage and expenses each week manually. I just upload receipts whe... See more

Great website and app. Really user friendly. No technical accounting terms used without explanation. Great online help guides to explain what you need. I first came across the product as a free... See more

I chose freeagent after HHMRc, advised my client accountant had not filed three outstanding vat returns with penalties increasing. Freeagent has indeed given me back the freedom to progress my busine... See more

I have contacted Free Agent several times and have always had fantastic, knowledgeable service. I am retired and have set up my own consultancy. Free Agent's support as I work through issues like VAT... See more

Simple yet deceptively powerful. I have used a few other accountancy apps in my time (Xero, Pandle, Crunch), but FreeAgent is the most suited to my needs and way of working. I especially love the way... See more

FreeAgent has been a handy tool for many years for me and my business. I'm going back to google sheets to save costs. However, when it comes to cancelling subscription, you get immediately kicked out... See more

I've been using FreeAgent for the last couple of months since setting up as a sole trader, on recommendation from my accountant. Right from day one I've been impressed with the customer support prov... See more

As someone completely new to bookkeeping, I was worried about managing our finances when we started our small business. But FreeAgent has made everything so easy! The interface is simple to naviga... See more

I am a massive fan of FreeAgent. There's a bit of a learning curve for someone with minimal accounting experience, but the Customer Support is fantastic in helping to learn and in solving any issues.... See more

This is in respect to the Support organisation. Had reconciliation problems on 2 different FreeAgent accounts. All looked ok - but with education from the support team, we learned it was... See more

Was very sceptical about using this product as I’m by no means tech savvy however so far it’s very easy to use , easy to setup and easy to manage . Great product and user friendly. Had an issue (my fa... See more

FreeAgent is not just good, it is exceptional. As a piece of software it is amongst the best. It is exceptionally well designed and implemented. It is 100% perfectly suited to its task. The product an... See more

I think it's a great tool. Easy to use, allowing hmrc returns directly from the platform really helps. The staff are always helpful for queries. Although they can advise, they are able to direct and r... See more

Got up and running with no previous accounting software experience. So that is good. Some features are quite hard to find so it was a case of using AI to query some things.

It is really, really good for small businesses. I am a complete technophobe, but know about tax. I used this for my small ltd (£150k-£200k turnover) and it does the VAT and CT returns, as well as Comp... See more

FreeAgent is a first class product which is immensely helpful in running the finances of a small business. I’ve used it before in an earlier business and it’s still, by miles, the best there is in ter... See more

Love Freeagent. Came from Xero which just seems clunky and hassle by comparison. Particularly fond of the support. I've had a few queries and they're super quick and work on your account with your per... See more

I have FreeAgent free for two years through RBS. On the whole, it's made accounting very easy and I'm grateful for that. The only downside is that automated recognition of invoices is only free up to... See more

Really impressed with Free Agent. With the onset of Making Tax Digital I needed financial software and this has been great, so much so that as well as doing my VAT on it I also migrated my spreadshee... See more

I'm a busy entrepreneur. Having to deal with the "admin" side of the business can be very time consuming, especially accounts which is not my forte. FreeAgent has an excellent troubleshooting and user... See more

I’ve been using FreeAgent for about six months now and think it’s a leading product for what it provides. The sheer breadth of features coupled with such a positive user experience makes my every day... See more

Easy to use online however on the app it is a bit different as to find some parts you have to really go hunting for it. Great that it’s free to use and very much idiot proof for myself. Would definite... See more

It’s free - at lease in my configuration when linked with a NatWest Mettle business account. Seems to have everything I think I need so far. Haven’t submitted a year-end yet so I might be complaini... See more

The Freeagent app makes managing your accounts easy and accessible. I am new to business and no one has helped me as much as this company. Their customer services is first class, never long waits to t... See more

Always a great service from free agent, and a special thanks to murphie, she took the time to explain everything to me, and help me understand all the benefits of the app, made it very easy to unders... See more

The lady who helped solve my problem was very understanding and acted in a professional manner in helping me understand the way to use freeagent to get the best out of it. I now feel my accounts wil... See more

My first time using any accounting software, and while I'm still finding my feet, FreeAgent seems simple to use, loads of help pages available, and help on hand via phone/email/chat too.

Free Agent is straightforward and makes my accounting easy. I have used more complex software previously and this is just so much better. It's less hassle and allows me to concentrate on running my sm... See more

Freeagent is super easy for people at all stages, anything you may struggle to navigate initially can be easily figured out with their support/FAQs. If you have it as a Mettle add on you can attach i... See more

Freeagent is the best accounting software there is for small or medium businesses. As a business owner its very easy to invoice, time track, submit year end, submit self assessment, run payroll and so... See more

Brilliant service! So helpful to have a human pick up the phone and assist who knows what they are doing! Other online business banking services are so unhelpful and only do chats after a wait 👎. Tha... See more

Great tool i would recommend to everyone. I am a sole trader and have been using FreeAgent for many years. I have a tutoring business and this tool has saved me so much time in raising invoices, and... See more

Great software to use making buisness straightforward. The customer service is second to none, very helpful and informative. They always solved any issues I had and were great to deal with. Would high... See more

I was very worried about changing over to digital accounting, being less than tech savvy. However, after extensive research and testing this one was the most user friendly for me. Very happy with it.... See more

Very useful tool to have in our business. The lovely agent Rebecca talked me through everything we may need to use and was very patient with me while finding things that she pointed out. Highly recomm... See more

Started using it recently for my Limited, and it has all the tools I need for my small business. It surely needs some learning but so far nothing has been too difficult to do. One thing that I will be... See more

This is brilliant and a gamechanger for me. No more having to chase payments, or work out who hasn't paid. It's user friendly and the online help centre is great; there are lots of helpful tutorials... See more

Loving FreeAgent so far. This is the first time I have setup my own business and it is very intuitive and easy to use. I have linked my HMRC accounts for corporation, VAT and payroll. It comes free wi... See more

It's really easy to get started with Freeagent. I have used a lot accounting software and this is the most accessible by far. The help pages are well written and easy to navigate. Lots of user suppor... See more