Groupon has been very helpful when it comes to saving money. This particular purchase was for an oil change saved 40 dollars. If I had one complaint and im sure its as much my fault as theirs but loca... See more
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Company details
- #5 of 5 best companies in Coupon Service
- #173 of 181 best companies in Financial Consultant
Information provided by various external sources
Groupon (NASDAQ: GRPN) is building the daily habit in local commerce, offering a vast mobile and online marketplace where people discover and save on amazing things to do, see, eat and buy. By enabling real-time commerce across local businesses, travel destinations, consumer products and live events, shoppers can find the best a city has to offer. Groupon is redefining how small businesses attract and retain customers by providing them with customizable and scalable marketing tools and services to profitably grow their businesses.
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I purchase Groupons regularly
I purchase Groupons regularly. They are a great help to me because I’m on a fixed income. The savings are great and the convenience is helpful.
Service vs item buying
If buying a SERVICE, be clear on the provider's T&C's before buying, especially refunds, appointment shifts, or disputes, because you may get bounced between Groupon and the service provider and end up nowhere. Or call the service provider to double check with them on their T&Cs purchased through Groupon.
If getting an ITEM, it's a cat in the bag, which has so far gone ok.
I bought 2 different vouchers as a…
I bought 2 different vouchers as a gift. Vouchers were not as described. One of the vouchers was for delivery, but when the person tried to use it they received a message that it was pick up only in another state. I contacted Groupon and response was that I could gift it to someone else. The other voucher could not be used as described either and with the fees that would have been added I could have bought the item from the company directly cheaper. I contacted Groupon and again received the message that I could gift it to someone else. You can only receive a refund within 3 days of buying vouchers so they wouldn’t give me a refund. You can only communicate with Groupon through email or chat. I have escalated these issues to PayPal. I would never purchase from this company again so buyer beware.
BAN GROUPON
Terrible stay away from this company they are terrible
GROUPON RIPPED ME OFF AND ALLOWED PRINTERPIX TO DO THE SAME
I purchased a voucher for $16. 19 for a 40 page photobook from Printerpix. I received a 10 page photobook with over 12 blank pages and I was overcharged an additional 23.18. Groupon is not addressing my issue with making Printerpix reimburse me my money and they are siding with Printerpix stating they are justified in overcharging me. I am a loyal customer of Groupon but I will never use them again. I have emails from Jan. 27th to today and they keep saying they are going to escalate it and make it right but every response is a worthless apology and justification that Printerpix charged me for an add, etc. Groupon has ripped me off they will not talk about the book at all.
The link for the installation of Office…
The link for the installation of Office for Mac worked great. Easy and smooth installation. Customer service was available and helpful to assist. Thank you.
I have been using Groupon for about 9…
I have been using Groupon for about 9 years. Before the pandemic I never experienced any issues, but since I have had several offers that are not quite what was advertised, and then I recently purchased software and the code did not work at all. I reached out to Groupon and I was told to contact the company. I reached out to the company and they emailed me saying my refund was issued to Groupon. I waited 2 two weeks and then contacted Groupon and was told the company did not refund me. I sent them screen shots of the emails and they said they would work on it. Two weeks later, I contacted Groupon again and they told me to contact the company. I contacted the company and they said they told Groupon again that the refund had been issued. I waited 1 week and contacted Groupon again and they said the company had not issued a refund. After ~1.5 months, Groupon offered a refund.
Scam business/no refund
I bought a Groupon for a massage and facial from Style and Elegance by Alexa on February 3, 2026. Confirmation was received at 11:42 PM, meaning it was purchased 18 minutes before February 4. The business' Yelp review said it was closed when I looked on February 7. I asked Groupon for a refund. Groupon told me to contact the business. The merchant told me Yelp was not correct, then told me to refund my voucher. I copied this text exchange and sent screenshots to Groupon on February 7. After two AI chats, three customer service agents, and multiple days, they refused to refund my money. They only provided Groupon bucks, which I am hesitant to rely on after this scam merchant is one of their clients. Groupon is keeping $53.55 of my money at the expense of customer service and trust in their business.
It was a smooth transaction and been a…
It was a smooth transaction and been a Groupon user over a decade and love it !!!
David with LicenseTom Support Team
David, with LicenseTom Support Team is an excellent customer service representative. I purchased a wrong version of software and he was able to make me a very satisfied customer by offering me the correct version at a very reasonable price. I highly recommend this team.
Steve C.
Avoid at all costs...
Purchased a product key to Microsoft Office. It didn't work as the company was not selling genuine Microsoft keys (despite the advert saying they were). Refused to refund me. Awful company, avoid at all costs.
Avoid company at all costs.
Purchased a product key to Microsoft Office. It didn't work as the company was not selling genuine Microsoft keys (despite the advert saying they were). Refused to refund me. Awful company, avoid at all costs.
I purchased a Groupon for Parking Spot…
I purchased a Groupon for Parking Spot Phoenix. I received an error message something went wrong, so I started over and was successful in purchasing the item the next day my billing shows 2 purchased. I contacted Groupon and I was told they could do nothing. Maybe I could gift it to somebody! I'm on a fixed income and fly once a year. The Groupon expires in May. Very poor customer response and didn't even try to help.
Microsoft package
I bought a Microsoft package on Groupon. I could not download it. The support was fabulous and had me up and running in a matter of days.
I got a Groupon and went to eat this…
I got a Groupon and went to eat this restaurant.. unfortunately I was so sick for the last couple of days...happens to my cousin ..
It's a No No... Don't trust Groupon
The new Groupon that you buy now... They won't let you to refund or exchange for other merchant anymore
Always a good discount
Groupon provides great deals to amazing…
Groupon provides great deals to amazing places.
I had the best facial ever at K's Glo Bar in Royal Palm Beach,FL.
I would not have known of this amazing business without Groupon.
First time going here This place is…
First time going here This place is very clean and I appreciated no perfume smells since smells make me congested.
The staff was friendly and clean.
The body massage, was awesome and I enjoyed the face, head massage it was very relaxing plus the foot reflexology was perfect I also liked detox with hot stones. I made an appointment to go back again it’s worth it.
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