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Lensology Reviews 18,147

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high-quality products and services provided by the business, with many noting the excellent quality of the lenses. Consumers are particularly pleased with the reasonable prices, often finding them much more affordable compared to traditional opticians. The ease of ordering and the clear communication throughout the process are also frequently praised. People highlight the personal and professional service they receive, with some mentioning specific instances where the company went above and beyond to assist them. Reviewers also value the ability to reglaze their favorite frames, describing it as an environmentally friendly and cost-effective solution. The order process is efficient, and the quality of the final product consistently meets or exceeds expectations.

Based on these reviews

Rated 5 out of 5 stars

I lost my specs in Lanzarote airport and was really kicking myself as the insurance didn’t cover it. Then my cousin told me about Lensology and I remembered I had an old pair with an Armani frame knoc... See more

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Rated 5 out of 5 stars

I'm happy all the way. Easy nav on site, very informative, I liked the variety and choices. Finally I got my Rayban Meta lenses (prescription, tinted) way faster than I thought and am quite pleased wi... See more

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Rated 5 out of 5 stars

Very professional from start to finish excellent service .glasses came back like new and cheaper than any high St opticians .don't take my word for it try it yourself you will not be disappointed .Mr... See more

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Rated 5 out of 5 stars

I was a little dubious at ordering lenses online at first as a qualified optical consultant. Ordered some prescription lenses for my Meta ray ban glasses & could not be more impressed. I needed var... See more

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Rated 5 out of 5 stars

Excellent personal service from Lensology- highly recommend them. They were the only people who would consider trying to fix my sister’s frames- and they were expensive designer frames- Vision Expre... See more

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Rated 5 out of 5 stars

I bought the frame from Ray-Ban and had my prescription lenses fitted by Lensology, and the whole experience was excellent. The quality of the lenses is very impressive. I suffer from migraines and us... See more

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Rated 5 out of 5 stars

I've used Lensology for prescription sunglasses previously and this time used them for reading glasses. I'm more than happy with their service, price and quality of lenses. Using a voucher I got lense... See more

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Rated 5 out of 5 stars

Third time ordering from lensology and will do again. Service and product is great and great prices compared to the market. Any replies to emails are prompt and the team is always very helpful through... See more

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Rated 5 out of 5 stars

I had a new prescription put into a frame I already had. I thought anti glare was part of what I ordered but this wasnt the case. When glasses arrived, I noticed immediately and contacted Lensology... See more

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Rated 5 out of 5 stars

Great communication throughout. Accepted my frames without adjustment. They offered a like for like lens experience. I turned down anti glare and now wish I hadn't. They were spot on with their advice... See more

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Rated 5 out of 5 stars

I was a bit nervous about getting my varifocal glasses reglazed using an online company. I’d always used a well known high street company. Would they get it right? Would they be as good quality? Would... See more

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Rated 5 out of 5 stars

Well what can I say but I am somewhat blown away by this wonderful company who have gone above and beyond to help me as I couldn’t fit the lenses myself they offered to do it for me and they sent them... See more

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Rated 5 out of 5 stars

I’m a Dual Certified Optician in Washington state,USA. Lenses came quickly, lenses popped in properly with no issues. Rx felt good and transition xr polarized lenses have been great! I noticed some th... See more

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Rated 5 out of 5 stars

I need e a different lens in each eye, a varifocal in one and single vision in the other. I had seen a pair of glasses that I wanted and my usual opticians didn’t stock them. I decided to use lensolog... See more

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Rated 5 out of 5 stars

This conpany are a credit to customer service.... so many organisations now do not know what this is. They were able to liaise with me on price, hold onto my glasses when I was on a holiday until I ca... See more

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Rated 5 out of 5 stars

Lensology saved me over £300 on replacing my current frames with new multifocal lenses, a well known high street brand was charging me nearly £500, so I have saved hundreds via Lensology. I would reco... See more

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Rated 5 out of 5 stars

I don't usually write reviews....but I was really impressed with Lensology. I sent a pair of Rayban Sunglasses to be fitted with my prescribed lens. The price was very good, I was expecting a call w... See more

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Rated 5 out of 5 stars

3 Pairs I have now done with Lensology, I wish I had found them earlier, half the price of my "high street" opticians, more care, more quality and given my current health situation, understanding and... See more

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Rated 5 out of 5 stars

Bought there twice, fast service, good price, easy order. When my first pair of lenses arrived with a defect they took care of it super fast, had a courier pick them up that my door and delivered new... See more

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Rated 5 out of 5 stars

Turn around time great. The only online lens in specs supplier delievring to Channel Islands. Three others I tried didn't for some unknown ((stupid?) reason. As good as my larger, heavier Specsaver sp... See more

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Rated 4 out of 5 stars

Looked after all the way. Different option given to make a cheaper option without losing quality. Would recommend to anyone who has decent frames to use this company. My glasses are great and better t... See more

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Rated 4 out of 5 stars

Second time I utilised this company for lenses. On this occasion, automated standard computer email response failed to communicate to humans timeously in various departments - I had to repeat my same... See more

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Rated 5 out of 5 stars

First class service from Lensology, and a huge thank you to all the team. I am thrilled with my new glasses and the thinness of my lenses has surpassed expectations. I have a strong prescription for m... See more

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Rated 5 out of 5 stars

Found the whole process very easy from start to finish. Worked my way through the list giving answers relating to my prescription and what was required from my new lenses. From sending my frames o... See more

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Rated 1 out of 5 stars

I jumped onto the website this evening after being recommended to use them. I can honestly say it’s been a horrendous experience trying to pay, so for that reason I would not recommend. Ever... See more

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Rated 5 out of 5 stars

Everything seemed great until I asked for support around lenses not being correct. Two pairs varifocals and reading pane set too high. Despite numerous emails no clear answer on how to proceed t... See more

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Rated 5 out of 5 stars

First time I’ve purchased from Lensology. I purchased reglazing for two old frames. It’s the best purchase I’ve ever made. They were actually my favourite frames but my regular optician said it wasn’... See more

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Rated 5 out of 5 stars

Why give up your well loved frames. I've had three pairs of glasses reglazed by lensology - Moscot, Oliver Peoples and Tom Ford. Such a step up from the shoddy high street fames I was wearing befo... See more

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Rated 5 out of 5 stars

Everything went very smoothly indeed. New lenses for my Ray-Ban Meta Wayfarers arrived sooner than I expected and are of great quality. Instructions on how to pop out the old lenses and fit the new... See more

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Rated 1 out of 5 stars

Received my glasses several days ago, but I simply cannot use them. Using the glasses causes extreme discomfort and even pain. When I look with only one eye, it’s ok, but when I use them normally, dis... See more

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Rated 5 out of 5 stars

Hi. Received my reglazed specs two days ago. Prescription filled perfectly, as usual. I requested a quote for the same lens type as last year with different prescription. Very quick reply offering sam... See more

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Rated 5 out of 5 stars

second time using, and they were quick and efficient again! I didn't personally end up saving any more money compared to purchasing the cheapest frames from supersavers... but Its definitely possibl... See more

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Rated 5 out of 5 stars

Customer service product quality ease of installation and totally amaze how they function properly. It’s amazing the same age thank you. I highly recommend these lenses and your company. Thank you... See more

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Rated 4 out of 5 stars

Despite being a priority order, my lenses were unfortunately delayed due to failing the QA inspection, which meant I only received them just in time for my vacation. The lenses themselves match... See more

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Rated 5 out of 5 stars

Used previously to reglaze single vision specs and happy with result. Was wary of ordering varifocals online though as they are expensive and you can’t just nip back if they don’t seem right. But I’m... See more

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Rated 5 out of 5 stars

Great service. Quick, safe and free royal mail collection and delivery with good quality lenses provided. Much better than my usual popular opticians. Had two existing frames reglazed for normal and a... See more

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Rated 5 out of 5 stars

The whole process from placing the order to requesting a delivery box for my glasses which arrived quickly. The directions for packaging to send glasses and email updates from the website regarding re... See more

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Rated 5 out of 5 stars

The lens was great, i was due new lens and had lenology put them in my ray-bans gen, i was worried at first with them been expensive, but them came back to me very quickly after paying a little extra... See more

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Rated 5 out of 5 stars

Really pleased with lenses put into brand new frames. Wasn't sure if it would work well with varifocal lens but it really does. All helped by clear explanations of how to provide measurements for this... See more

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Rated 5 out of 5 stars

Oh mehn, y'all are AMAZING! I got varificals/progressives. And the funny thing is, y'all's are more comfortable than the one I got from my local optician. From ordering online to submitting my prescri... See more

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Company details

  1. Glasses Store
  2. Optical Wholesaler
  3. Optician
  4. Sunglasses Store

Written by the company

Lensology is the UK’s leading specialist for reglazing glasses — fitting new prescription lenses into frames you already own. If your prescription has changed or your lenses are scratched, there’s no need to buy new frames. We offer a cost-effective, expert alternative trusted by thousands across the UK and beyond. While High Street opticians often discourage reglazing to push a new frame sale, we’re built around the opposite philosophy: keep the frames you love, save money, and get better service. Lensology brings together affordable online pricing with the personal, one-to-one care you’d expect from an experienced optician. Every customer speaks directly with an adviser who has real, hands-on optical experience. We’re also the UK leaders in prescription and non-prescription lenses for Meta smart glasses — including Ray-Ban Meta and Oakley Meta — and we ship internationally. For those who prefer a face-to-face visit, our Watford showroom is open for reglazing consultations or browsing our curated designer frames and sunglasses. Premium lenses, great prices, proper customer service. That’s why people choose Lensology.

Why people trust Lensology

Written by the company

Expert lens fitting, honest pricing, real customer care
We believe in providing a smarter alternative to buying new glasses. Our team of optical specialists offer personal support, expert advice, and premium lenses at fair prices — all while helping you keep the frames you love.

Contact info

Keep the Frames. Fix the Lenses.

Save money & upgrade your lenses with the UK’s #1 reglazing service.

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A good job done at the right price

1. I can see very well with the lenses you put into my frames, which is the most important feature to me.
2. Price factor; you get what you pay for.
3. Time wise; Worth waiting for, 10 to 14 Days
4. Overall; Excellent

February 9, 2026
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Reply from Lensology

Hi ,

Thank you for this fabulous review and breaking it down so clearly!

We're ecstatic to know that the lenses give you sharp vision and offer a spot-on value.

Excellent all around—happy seeing! Looking forward to serving you again!

Best regards,
Barry

Rated 5 out of 5 stars

Excellent service

Excellent service. Replaced the prescription lenses in my specialist sunglasses and they are perfect. Very good value and easy to use.

January 31, 2026
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Reply from Lensology

Hi Danny,

Thank you for the excellent review!

We're delighted the new prescription lenses in your specialist sunglasses turned out perfect—great value and a seamless process is what we aim for every time.

Enjoy the crystal-clear view!

Kind regards,
Barry

Rated 5 out of 5 stars

Fantastic Service

I was delighted to discover that there was a company offering a service that reglazed your frames for you. The process of setting up the order was nice and easy and the instructions for measuring your pupillary distance were clear. You can self-send or request a package and label to be sent out to you to send your frames in the post. The comms are excellent, it was a relief to receive an email to say that my frames had been received by Lensology followed by one to keep me updated with progress and then when the new specs had been dispatched. The whole process was all turned around very quickly - Thank-you!

February 12, 2026
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Reply from Lensology

Hi Michael,

Thank you so much for the fantastic review and for sharing your experience!

We're thrilled to hear how smooth the reglazing process was for you, from the easy PD instructions and order setup to our quick turnaround and updates along the way.

It's customers like you who make our job a joy—enjoy your new specs!

Very best,
Barry

Rated 5 out of 5 stars

Cost effective quality backed by superb customer service

Got new polarised sunglasses and decided to go for distance everyday as well
Five day turnround - super pleased with the lenses and feeling good about the £200 plus I saved by going with Lensology for both pairs 😀

February 12, 2026
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Reply from Lensology

Hi Kevin,

Thank you so much for this lovely review and for choosing Lensology for your polarised sunglasses and distance everyday lenses!

We're elated to hear about your super-quick 5-day turnaround and the £200+ savings—it's reviews like yours that make our top-quality reglazing service so rewarding.

Enjoy the sharp, clear vision, and we look forward to helping you with your next pair!

Warm regards,
Barry

Rated 5 out of 5 stars

My order was processed quickly & the…

My order was processed quickly & the glasses look & feel great. I had polarised lenses placed in some vintage glasses & couldn’t be happier with the result.

February 12, 2026
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Reply from Lensology

Hi Sheenagh,

Thank you so much for this wonderful review!

We're thrilled to hear your vintage glasses with polarised lenses turned out perfectly—quick processing and top-quality results are what we aim for every time at Lensology.

Enjoy the crisp, glare-free vision, and please reach out if you need anything else!

Best regards,
Barry

Rated 3 out of 5 stars

A mixed review

A mixed review. The new lenses are clear and sharp so no issues with the quality and the fitting into my existing frames.
However, the prices initially received were for the most expensive option with no other price options shown. Roughly £130 for two, almost halved after a telephone call and adjusting the order. When you advertise online lens replacement of £16 for single vision you should, as a minimum, also give that option to customers as a scaled quotation for the customer to decide. It took a couple of weeks from requesting the packs, to getting a quote and receiving the completed glasses back, not a massive amount of time but had I just left them at Specsavers, I would have received them back within a week and the cost not much more than Lensology by the time you take postage into account.
As an aside, my husband had planned on sending his but they added on an additional charge for something on his prescription. It was actually cheaper (and quicker) for specsavers to do them.
They are good though if you buy some designer sunglasses to replace with prescription lenses.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great lenses

Great lenses! Transitions even in my vehicle. Best progressive lens I've jad.

February 11, 2026
Unprompted review
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Reply from Lensology

Hi Russ,

Thank you for the glowing review—we're delighted to hear our Transitions lenses are performing brilliantly even in your vehicle, delivering the best progressive lens experience yet!

Quality and innovation like this are what we strive for every time. We appreciate your support and look forward to serving you again.

Kind regards,
Barry

Rated 5 out of 5 stars

Efficiency,value for money.

Efficiency,value for money,and after having four new lenses fitted,in 4 different frames,i know a good job will be done,at less than half the cost at opticians,i will always recommend family and friends to use Lensology.

January 2, 2026
Unprompted review
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Reply from Lensology

Hi Vic,

Thank you so much for the magnificent review and your kind words!

We're thrilled to hear that our efficient service, great value, and precise lens fitting across all four frames exceeded your expectations—at less than half the high street price.

It's customers like you who make recommending Lensology to family and friends such a joy.

We look forward to seeing you again soon!

Very best,
Barry

Rated 5 out of 5 stars

Straightforward process

Very straightforward process. A quick, efficient and cost effective wayfor me to get a pair of prescription glasses with some frames I already had.

February 12, 2026
Unprompted review
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Reply from Lensology

Hi,

Thank you for this fabulous review!

We're glad our reglazing process felt so straightforward, quick, and cost-effective for updating your existing frames with prescription lenses.

Your feedback fuels our efficient team at Lensology—looking forward to helping with your next pair!

Best regards,
Barry

Rated 5 out of 5 stars

I love Lensology

I love Lensology, I buy frames from anywhere and then send them off to them to put my prescription lenses in at a brilliant price. They are efficient, friendly and they send back your glasses very quickly. I can and do highly recommend!

February 4, 2026
Unprompted review
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Reply from Lensology

Hi Janet,

Thank you for your wonderful review—we truly appreciate your enthusiasm!

We're pleased that you love our reglazing service, turning any frames into perfectly fitted prescription glasses at unbeatable prices with speedy, friendly turnaround.

Your strong recommendation inspires our team at Lensology; we look forward to upgrading your next pair!

Kind regards,
Barry

Rated 5 out of 5 stars

So easy everything was smooth

So easy everything was smooth

February 12, 2026
Unprompted review
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Reply from Lensology

Hi Andrew,

Thank you for the glowing review!

We're thrilled to hear everything felt so easy and smooth for you—that's exactly what we aim for at Lensology.

Your feedback motivates our team to keep delivering top-notch reglazing and lens service. Come back anytime!

Very best,
Barry

Rated 5 out of 5 stars

Excellent Service

Excellent Service, Great communication throughout process, 2nd time used, Highly Recommend, Will use again in future, One to keep in you Contacts 👍🏻👍🏻👍🏻👍🏻👍🏻

February 6, 2026
Unprompted review
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Reply from Lensology

Hi Paul,

Thank you so much for the fantastic review and for choosing Lensology again!

We're exhilarated to hear you appreciated our communication and service—it's what we strive for every time.

Looking forward to being your go-to for reglazing and lenses in the future. Keep us in your contacts!

Kindest regards,
Barry

Rated 5 out of 5 stars

Sarina with some top notch customer service

I was frustrated by the Royal Mail delays. However, Sarina from Lensology went out of her way to help me, ordering the lenses before my glasses arrived, getting them back to me in record time. Give her a raise.

February 11, 2026
Unprompted review
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Reply from Lensology

Hi Ram,

Thank you so much for your fantastic review and for sharing your experience!

We're glad to hear how Sarina turned things around for you despite the Royal Mail delays—her proactive approach is exactly what we strive for at Lensology.

Enjoy your new lenses, and we look forward to serving you again soon!

Kind regards,
Barry

Rated 5 out of 5 stars

Good price saving on Boots

Good price saving on Boots. Quality lenses. Turnaround in 1 week for transitional Varifocals. Definitely recommend LENSOLOGY!

February 8, 2026
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Reply from Lensology

Hi Rupert,

Thanks for the fabulous review—we're proud to offer quality transitional varifocals at a great price saving over Boots, with a swift 1-week turnaround!

Delighted you recommend Lensology; looking forward to your next order.

Best regards,
Barry

Rated 5 out of 5 stars

They make great lenses

They make great lenses. I got the mirror tents and I get so many compliments on those. I love them just the quality from other prescription lenses. I’ve got you can tell the difference definitely will be getting more over the years and I love how you guys menu went to the different selections.

February 11, 2026
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Reply from Lensology

Hi Alonzo,

Thank you for the rave review—we're beaming over the compliments on your mirror-finished lenses!

It's fantastic to hear our prescription quality stands out, and we love making frame reuse easy with our clear menu of options.

Can't wait to craft more for you over the years!

Warm regards,
Barry

Rated 5 out of 5 stars

Prompt service

Prompt service, great product, very happy with the new lenses in my favourite frames.

February 11, 2026
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Reply from Lensology

Hi Tony,

Thanks for the wonderful review!

Thrilled to hear about the prompt service and perfect lenses in your favourite frames—we love helping customers revive their go-to pairs!

Thank you for the kind words; we're here whenever you're ready for more.

Best regards,
Barry

Rated 5 out of 5 stars

Efficient service with relevant pricing

I was surprised by the quality of the lenses compared to my opticians; I'm quite happy. I'd only moan about 48hr delivery not 28hr when spending over £200, but that is a little pedantic 😂

February 11, 2026
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Reply from Lensology

Hi Richard,

Thank you for the great review and for choosing Lensology!

We're delighted the lens quality exceeded your optician's—we take pride in delivering superior optics at relevant prices.

The pack or pre-paid shipping label we provide to send your glasses to us is free, and we bear the cost for it.

The only postage you need to pay is when your newly fitted glasses are returned to you. Standard 48 tracked delivery is £4.95 and next day tracked delivery is £6.95. I see that you paid for Tracked 48 hours service to ship the order once done, and we used the same.

Happy to help with your next order!

Kind regards,
Barry

Rated 5 out of 5 stars

Excellent value

Excellent value, straightforward to order and lenses perfect

February 6, 2026
Unprompted review
Lensology logo

Reply from Lensology

Hi,

Thank you for the fantastic review!

We're thrilled to hear the ordering process was straightforward and that your lenses fit perfectly—excellent value is what we strive for at Lensology.

Enjoy your eyewear, and don't hesitate to reach out for your next pair!

Very best,
Barry

Rated 5 out of 5 stars

Quality excellent

They are very good . I am not saying they are the cheapest but quality is excellent.

February 11, 2026
Lensology logo

Reply from Lensology

Hi Graham,

Thank you for the glowing review and for highlighting our excellent quality!

We're proud to provide high-quality lenses at the most competive pricing—your kind words make it all worthwhile at Lensology.

We look forward to serving you again soon!

Best regards,
Barry

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