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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. People express concerns about the pricing practices, particularly how the initial online quote differs significantly from the final offer during pickup. Consumers report that the staff often undervalues devices, citing defects to justify lower prices. Many reviewers feel that the service benefits the company more than the customer. Customers report mixed experiences with product quality, especially with refurbished items, with some noting issues like faulty batteries and slow charging. Some reviewers also express distrust in the staff and the overall service, advising others to avoid it. Consumers also report issues with the service and the quality of assistance received.

Based on these reviews

Rated 1 out of 5 stars

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number... See more

Rated 1 out of 5 stars

Don’t waiting your money.Maina 1 sal phale cashify se iphone 11 liya tha or iski 6 month ki guaranty data hai app or mera ph 8th month mai problem dikhana start ho gaya or jb customer care se bat ki t... See more

Rated 1 out of 5 stars

AVOID ....even as a last resort. Bought a Mi 11t pro with faulty battery which was draining very fast. Absolutely no help from customer care. They kept saying that it was refurbished so battery... See more

Rated 1 out of 5 stars

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The redu... See more

Rated 1 out of 5 stars

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and... See more

Rated 1 out of 5 stars

They are basically looting people. They show an inflated quote on their website to lure you in. Then during pickup, they slash the price by 50% by inventing random defects. Even if you select those sa... See more

Rated 1 out of 5 stars

Needed quick cash for a best buy gift card. Was strung along for a day being told the sale would be processed soon. Next day the order is cancelled for a duplicate submission but they have no knowledg... See more

Rated 5 out of 5 stars

These negative reviews seem fake. Have bought 4 phones and a MacBook Air over the last few years from them... Never had a single issue. Indian consumers really are impossible sometimes. I would recomm... See more

Rated 1 out of 5 stars

I ordered a refurbried mac book. But then cancelled the order. The customer representative said they can't cancel it, so i need to receive the order and then i can return the order (no questions ask... See more

Rated 1 out of 5 stars

The Cashify personnel are not ready to listen to customers. During the inspection, they forcibly claim that the mobile screen has been changed, the lighting is bad, or the phone is not in good condit... See more

Rated 1 out of 5 stars

i purchased phone worth 25k, but what i got is the phone with new body and old parts, faulty battery and slow charging, after some days another issue arrives no network signals. and the best part... See more

Rated 5 out of 5 stars

Bought 'refurbished' iPad from Delhi grey market last year - stopped working in a week. This time tried Cashify's Galaxy Tab S6 lite. Packed like new, screen protector applied, 8 months warranty left.... See more

Rated 5 out of 5 stars

My cousin said refurbished phones have 'hidden issues', but needed budget phone for college. Bought Samsung Galaxy M32 from cashify - Looks unused, battery health 98%! Got Warranty+ free delivery. sav... See more

Rated 1 out of 5 stars

Cashify ne mujhe galat jankari dekar phone becha. Return promise kiya tha lekin ab mana kar rahe hain. Trust break ho gaya. Complaint Consumer Forum mein file kar di hai. #CashifyFraud #ConsumerRights... See more

Rated 1 out of 5 stars

Cashify initially quotes a higher price for your phone, but during pickup the delivery executive tries to find multiple faults-even when there are none-to reduce the price. The final offer is never... See more

Rated 1 out of 5 stars

The experience was very very worst ever I had in any service. The price shown while submitting sell request and the price they cut down by explicating illogical excuses. Also, an agent also don't foll... See more

Rated 1 out of 5 stars

Nothing but fraudsters . We bought 2 iphone pro max 13 1 yr back now display of both not working white screen issue on both . went to repair in apple store only to realize they are already repaired di... See more

Rated 1 out of 5 stars

Very bad experience. They calculate some different price in the website, and then give half the price wats supposed to be given. I was supposed to be given 6400 amount for my OnePlus phone, but wh... See more

Rated 5 out of 5 stars

Frankly, I thought it will take full day or something, but the guy from Cashify came home in just 1 hour after I booked the pickup, Even though I was bit doubtful about how much value they will give f... See more

Rated 1 out of 5 stars

Cashify gives extremely low value for phones, as if they expect people to hand them over for free so they can resell and make all the profit in one go. Worst service – not recommended at all. The te... See more

Rated 5 out of 5 stars

At first I was scared that they may give some excuse like 'scratch hai', ' price will reduce ', but honestly, they inspected and give full amount on the spot. No haggling, no headache. Staff was polit... See more

Rated 1 out of 5 stars

Cashify is a scam company! I was trying to sell my iPhone and Macbook, they changed the settings like turned off the speaker and vibration from accessibility setting and saying the audio doesn’t... See more

Rated 1 out of 5 stars

Worst Experience Ever – Totally Unprofessional! I ordered an iPhone 15 from Cashify and paid ₹1499 as an advance. The next day, they cancelled my order without any notice, reason, or communic... See more

Rated 1 out of 5 stars

Waste of time if you are trying to sell your old gadget to them Please dont try to use casify if you are trying to sell your old gadget, they give very lucrative offer online and when someone comes... See more

Rated 1 out of 5 stars

Scammy tactics, not professional at all. Cashify showed me a decent resell value on their app, which I accepted. But when their so-called "Pickup Ninja" arrived, he suddenly claimed there was a major... See more

Rated 1 out of 5 stars

This company appears to engage in deceptive practices. Initially, they offer a competitive price, but later the agent reduces the price citing unclear reasons. Once the phone is handed over, they refu... See more

Rated 5 out of 5 stars

Needed a laptop for work but tight on budget. Local shops were offering overpriced second-hand ones with no guarantee. Found Cashify and ordered a Dell laptop. Arrived in mint condition, performs exce... See more

Rated 1 out of 5 stars

Dear Sir My self Ranjeet kumar choudhary belong to patna district Bihar, I have raised sell request of my mobile phone on many times, but some one is cancelled my request without informin... See more

Rated 1 out of 5 stars

Honestly, I'm really disappointed with Cashify's service 😂. They undervalued my smartphone and offered me a ridiculously low price, almost like they were valuing it like a bunch of vegetables! It's f... See more

Rated 1 out of 5 stars

I wish I could give 0 star. I ordered a Samsung S25 thru exchange for my Samsung S24 and cashify is supposed to pick up the order but it's 5 days and still no pick up and when I call the customer supp... See more

Rated 1 out of 5 stars

Big scam by Cashify and Worst pricing ever. They offer me half price of what evaluation shows while placing order for exchange through OnePlus. I placed order in exchage and shows approx. 18k. Agent c... See more

Rated 1 out of 5 stars

Worst service ever do not trust this Bangur Cashify they are fraud. They took my phone for one week and showing me attitude when I said I want my phone return because they are saying different amount... See more

Rated 1 out of 5 stars

Very bad experience! I have used Cashify 3 times now and everytime it's the same thing. I get a quote from the website then when the agent actually shows up to collect the phone, they always ded... See more

Rated 1 out of 5 stars

Agent made me wait the whole day. Then after he came, he said my phone is global version so they dropped the estimate by 5 thousand. When I showed the calculation on the app then they agreed for the a... See more

Rated 1 out of 5 stars

Terrible experience with Cashify They quoted a price of 9991 on their website. When the pickup guy came, they dropped it to 8500 and after negotiation to 9000. OnePlus 10R in very good condition. N... See more

Rated 1 out of 5 stars

The company is poorly organized and lacks transparency with customers during the sale of old phones. Reduced the phone price, saying the phone was damaged after having it in their custody for over 10... See more

Rated 1 out of 5 stars

Cashify is honestly the worst place to sell your phone. You’re much better off checking with local stores instead. I tried selling my iPhone 12 Pro Max there yes, it had a duplicate display and batter... See more

Rated 1 out of 5 stars

I request that TrustPilot have 0 Ratings or -1 Ratings. CASHIFY IS a pure SCAM company. Please don't buy or sell anything from them, they will ask you to download the application, submit the docume... See more

Rated 1 out of 5 stars

Very much disappointed with the service.... Till the pick up representative comes to pick the mobile, everything is good... But, after that only they do manipulation and trap you... They find many u... See more

Rated 1 out of 5 stars

Dreadful experience I gave my phone on Cashify at 27/09/2025. The payment was stuck and they asked me to buy boat ear phones and then they will transfer the payment. Their system showed payment... See more

Rated 1 out of 5 stars

I was quoted 6500 for IPhone SE, after doorstep delivery amount was reduced to 4500 when pickup person checked with the manager. despite cancelling the order, he took images and IMEI number. I think i... See more

Rated 1 out of 5 stars

Don't sell your device to cashify. They will not give the price whatever is shown in cashify app even after putting all correct details. I have put a request to sell for my one plus phone, 6000/- wa... See more

Rated 1 out of 5 stars

I so wish there was a negative -5 i could give. Was trying to sell a redmi note 11 phone which was not even used for a month overall in last 2 years. Battery in 100% condition and all things working... See more

Rated 1 out of 5 stars

Dont ever sell your phone thru Cashify. I experienced a considerable difference between the initial price quoted and the final offer presented during the home visit. Additionally, I believe there may... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

India's most trusted platform for selling old gadgets online. Sell old mobile, laptop and tablets sitting at home & get instant quote, free pickup & more.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

406 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Cashify is honestly the worst place to…

Cashify is honestly the worst place to sell your phone. You’re much better off checking with local stores instead. I tried selling my iPhone 12 Pro Max there yes, it had a duplicate display and battery but everything else was fine and they quoted me just ₹2,500, which is ridiculous. A local seller, on the other hand, offered me ₹17,000. Huge difference!

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Surprisingly Smooth Experience

My 5 year old Vivo phone had screen crack and some minor issues, so I thought no one will take it. But Cashify gave me decent price and travel me well, not like other second - hand dealers who just say 'yeh nahi chalega ' . Very happy with the whole experience. The app interface can be service is top- notch.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Got My Laptop Sold Without Any Drama

At first I was scared that they may give some excuse like 'scratch hai', ' price will reduce ', but honestly, they inspected and give full amount on the spot. No haggling, no headache. Staff was polite and explained everything before payment. Cashify totally surprised me with their professionalism.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Super Quick Service, I Was Not Expecting!

Frankly, I thought it will take full day or something, but the guy from Cashify came home in just 1 hour after I booked the pickup, Even though I was bit doubtful about how much value they will give for my old OnePlus, they gave better price than showroom exchange offer. Small bargaining happened but overall smooth and tension-feee. Highly recommend!

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Protect your money and time from Cashify

I request that TrustPilot have 0 Ratings or -1 Ratings. CASHIFY IS a pure SCAM company. Please don't buy or sell anything from them, they will ask you to download the application, submit the documents, and then to see the price, they will ask you for money, it was no where mentioned that to see the price, money needs to be paid, i wonder how iTunes/App Store accepted their APP.

FULL SCAM
BE SAFE, DON'T USE CASHIFY.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Say no to cashify

No support at all ..they cancelled my order and decreased the price. Agent who came to pickup made up on his own that there were scratches and now ticket is still open

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Nothing but fraudsters

Nothing but fraudsters . We bought 2 iphone pro max 13 1 yr back now display of both not working white screen issue on both . went to repair in apple store only to realize they are already repaired displays with hack of jumper shorting of wire . So they just repair with hacks and sell such mobiles at higher price .

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

BAD INSPECTION

My iPhone was in very good condition but its not supporting the latest ios because of which tried to sell it through Cashify. I provided all the details as per their requirement and it came up with some price.
During the pick-up, the executive couldn't find any significant issue. To reduce the price he started doing nasty things. He removed the sim slot and blew the air and saying mobile is not water proof anymore. He tried to reduce the price by 50% and started bargaining with me. He finally offered a price which is 15% less than the initial price and I denied. Later his manager called me and tried to negotiate again.

IT SEEMS LIKE YOU BUY A NEW MOBILE AND RE-SALE IN CASHIFY TO GET THE PRICE THEY MENTIONED INITIALLY. THEN ONLY THEIR EXECUTIVE WILL BE HAPPY.

I think its better to go with upgrade option with the brand and other better upgrade option.
NEVER GO WITH CASHIFY

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scammy tactics

Scammy tactics, not professional at all.
Cashify showed me a decent resell value on their app, which I accepted. But when their so-called "Pickup Ninja" arrived, he suddenly claimed there was a major scratch on my phone — which simply doesn’t exist. Just an excuse to lowball the offer. When I refused and asked for my phone back, the value was magically increased. Feels more like a street haggle than a professional service. This isn’t a transparent process — it’s a bait-and-switch scam. Avoid Cashify if you value your time and sanity.

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience with CASHIFY

I had to sell a gadget. Their person came and without my permission, he just put a lock PIN on my laptop when I refuse to sell. Calling him multiple times, but he never took my call and did not respond to my messages. Even I have CCTV recordings from the time he entered till the time he left with all the conversations with him. When spoke to the company, they replied that the password was already installed and he guessed it. I mean, seriously? You can guess my password? In that case he should be a millionaire because he can guess anybody’s password like that. They are fraudsters. I do not trust them at all. I advise to sell your gadgets somewhere else. The value they show us is just fake when the person comes to visit. He never gives that value. It’s just robbing us.
If they have such employees, nobody will be able to trust them at all. In my full CCTV recordings, he never asked for my password. I never gave him my password. Why would I give my password to just anybody. Do not trust them at all? They don’t even show their ID proof when they come.
Hope it helps the readers.

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

Cashify is the worst app to buy 2nd…

Cashify is the worst app to buy 2nd hand products specially mobile phones i had very bad experience with cashify on 24 may 2025 i had buy .One plus 9 mobile and once mb fall down and broke back panel i repaired it giving 1800 and after 1 and a half month pink line appers on screen so I went to cashify store they said go to service center at vasai then I went to center they told me that we do not change copy display screen and og screen is for 15k I have no idea that screen was duplicate and now I had a big lose bcoz cashify and service center are not giving me any solutions so cashify sales mobile with duplicate panel and screen and does not take any responsibility after purchase so plz don't waste your money in cashify other then that buy from orignal store only.

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I could give 0 star.

I wish I could give 0 star.. Cashify is the biggest fraud company out there.. They quoted price of 4400.. Agent came and inspected the phone for 15 mins and then said that they will give only 2300.
They reduced the price by almost 50%..
They came up with false excuse that there is screen discoloration and then there is slight scrath on volume button..
Took the mobile back then n there and told him to leave ASAP..

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

Be Aware Before Buying Refurbished Phones from Cashify

I purchased a refurbished iPhone 11 from Cashify (Order Date: 30 May 2024). When I received the phone, it was locked with someone else's Apple ID (Activation Lock), making it completely useless.

I raised a complaint (Ticket No: 749903902365), and followed up multiple times. After weeks of delays, Cashify simply said they can't help or provide a valid invoice, and they closed the ticket.

Apple also denied unlocking it due to missing ownership proof. So basically, I got a ₹23,000 paperweight.

No refund, no replacement — just ignorance from Cashify.

I’m filing a complaint on edaakhil.nic.in now. I don’t recommend Cashify to anyone looking for genuine refurbished phones.

Be careful! Always check for invoice + activation lock before you accept any device.

If Cashify really cares about customer service, please contact me again and resolve this.

July 21, 2025
Unprompted review

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