I received live support from Karoline. She literally saved my life. She both showed me my mistakes, taught me how to fix them. She did not just shared me a link as an answer to my questions. Took her... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I received live support from Karoline. She literally saved my life. She both showed me my mistakes, taught me how to fix them. She did not just shared me a link as an answer to my questions. Took her... See more
Company replied
Nice experience to talk dinero support. Magnus Soegard did very well on providing quick help. He quickly took over after i had tried fixing the problem myself but couldn't - Perhaps it was the he... See more
Contacted Support and chatted with Stine. Extremely helpful and very customer orientated. It was a pleasure being helped in a proactive way. She did not only wait for me, she followed and guided me st... See more
Company replied
Great help from customer service, sometimes you have to wait a little if peak times but they are always happy to help. I received a great experience from Lucas Sjölin who walked me step by step in Eng... See more
Company replied
Written by the company
Written by the company

Gærtorvet 1-5, 1799, København V, Denmark
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Dinero - Regnskabsprogram
Fantastisk support og fantastisk program med brugervenligheden i top!

Reply from Dinero - Regnskabsprogram
Dinero is a great product to use for your accounting if you own your own business in Denmark. I can highly recommend it if you want to save hundreds of kroner on a personal accountant.
Everything functions well and every month i'm finding new features that I didn't know existed. My only complaint is that they could use some more instruction/videos/user experience database on how to set-up and use all of the functions dinero has to offer without having to watch their lengthy hour-long videos. I have experienced several times where I've found out the round-about-way I was doing something could have been easier because dinero has an automated function. ugh!
On the plus side, if you have questions their support team is always there to help. All in all, it works and saves me a lot of time/money. :)

Reply from Dinero - Regnskabsprogram
Dinero supporters are always very nice and helpful and answer all my questions...even if the answer might be obvious and i just didnt see it. Program is also very good and easy to use.Top grade from here ...

Reply from Dinero - Regnskabsprogram

Reply from Dinero - Regnskabsprogram
Extremely outstanding customer service. Fast, patienter, clear Quick answers, very affordable and easy to use program. And definitely makes my life much easier and quicker to register everything so I have more time for myself.

Reply from Dinero - Regnskabsprogram
Kanon program og service. Chatten med Sana løste mit problem på 'no time' :-)

Reply from Dinero - Regnskabsprogram
I have been using Dinero for 2 years now and I have used their chat support, very user-friendly and very helpful people. the system by itself it is very easy to use and the support for it is available most of the day so even though you have a lot of trouble you will find someone to help.
I would recommend using dinero to all startups.
Thank you, Dinero!

Reply from Dinero - Regnskabsprogram
Before I used accountants, that charged me too much for the job that they were doing. They were accounting invoices once per 3 months and I never had have good overview on my accounting because it was always not up to date. Now with the amazing support of Dinero I am doing everything alone with no exception! They are polite, friendly oriented and always ready to help you. I will always suggest Dinero and their team to any who needs accounting solutions!
Thank you for that guys!

Reply from Dinero - Regnskabsprogram
There are many who feel motivate to create their own small company and start developing their products, services and business. Often, some are scared about opening their CVR mostly because we are scared of not understanding the rules of paying taxes, and not understanding all the details when we are not proficient in Danish.
This is when DINERO is excellent. It is a luxury to have very competent and kind agents that chat with you at any time of the day, and give you amazing support, they teach you how to go about complying with everything that needs to be done, and that is how one gets started. Soon after, filing taxes is just like pressing a button, and Dinero does the rest. I even get to design my own personalised invoices, and Dinero even keeps track of the document, if it was read, or download. It is really amazing, and excellent service and the price is the lowest one can hope for.
Thank you so much for your help, and support, I am very very pleased with everything. And good luck.
Kind regards,
Maria Stern
meztizae dk

Reply from Dinero - Regnskabsprogram
I can only recommend Dinero Regnskabsprobram! It is very easy to use, also if you aren't even Danish and you really don't have any experience with book-keeping. The chat support-team is extremely helpful and quick in response.

Reply from Dinero - Regnskabsprogram
I'm so happy I stumbled over dinero.dk in the Start-Up Guide Copenhagen. How many hours I would have wasted trying to get invoices and my bilags in order in Excel. With dinero it's super easy and once you get the hang of it - it even makes fun :). As a little welcome present I got dinero pro for 10 days - which among other things offers a live chat through which you get all your questions answered right away. With Burim's and August's help I now got my whole bookkeeping in order. Great feeling. Highly recommend it!

Reply from Dinero - Regnskabsprogram
I am yet to ask a question they cannot answer. Their support team is clear and knowledgeable on the Danish tax system and codes, which has been extremely useful for us.

Reply from Dinero - Regnskabsprogram
I use the acounting pr. 4or first time ever in mi life and i have to say that if 4or me Is easy it,s mean that DINERO is real good and maded by PROFESSIONALS. TAK
Folkene bag Dinero viser stort engagement og vilje til at udvikle og forbedre Dinero. Kan klart anbefale at betale for Dinero Pro.
Keep up the good work :)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.