This is a complete scam, this company will not cancel or refund on a subscription that we did not know we had. The company actively avoids answering questions about the subscription, they avoid confir... See more
Company replied
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See what reviewers are saying
This company is a complete scam. Money hungry losers. You'll get absolutely no correspondence after the initial email. I didn't even remember setting this up until I got a charge of $111 off my cred... See more
Company replied
Mixed bag with doggy-plan. Their video lessons gave our cocker spaniel instant “sit,” but the follow-up was slow—two emails went unanswered and the phone nobody picks. Worth the discounted price, yet... See more
Company replied
Beware it’s a complete scam. Charged me for 3 months at $130 each month, never received anything from them, didn’t refund. No service or program provided. Had to block them and investigate them via ba... See more
Company replied
Company details
Written by the company
Doggy Plan is an online platform designed to help dog owners of all experience levels train their furry companions. With a focus on dogs of all ages, our platform is filled with easy-to-follow instructions, expert advice, and helpful tips to ensure that you and your dog get the most out of the training process. Whether you're dealing with a brand new puppy or an older dog with bad habits, Doggy Plan has everything you need to achieve your training goals.
Contact info
United States
- +1 (877) 624-1755
- [email protected]
- doggy-plan.com
2.1
Poor
593 reviews
Replied to 90% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a complete scam
This is a complete scam, this company will not cancel or refund on a subscription that we did not know we had. The company actively avoids answering questions about the subscription, they avoid confirming when the cancellation takes effect, they state that customer satisfaction is their priority. They are a complete joke and the company need to be shut down. We are investigating legal action.
January 9, 2026
Unprompted review
Reply from doggy-plan.com
Dear Jeremy,
Thank you for bringing this to our attention. We’re genuinely sorry to hear about your experience and understand how upsetting and frustrating this situation feels.
We want to be very clear that we do not intend to mislead our customers, and we’re concerned to hear that you feel your questions were not properly addressed. Our subscription terms are meant to be transparent, and we regret if there was any misunderstanding or if our communication did not meet your expectations.
We would truly appreciate the opportunity to review your account directly, confirm the status of your subscription and cancellation, and address any concerns in a clear and timely manner. Resolving this for you is important to us, and we’re committed to making sure you receive accurate information and proper support.
Please contact us at [email protected], where our support team can assist you. Your feedback will also be reviewed internally so we can improve where needed.
We hope you’ll allow us the chance to clarify and resolve this matter promptly.
This company prioritizes profits over…
This company prioritizes profits over people. I was charged for an unwanted subscription renewal after a recent layoff. Despite requesting a refund immediately and explaining my hardship, they denied me. The product is useless, but their refusal to show basic decency to a customer in a difficult spot is the real reason to avoid this company.
September 9, 2025
Unprompted review
Reply from doggy-plan.com
Dear Wilda,
Thank you for taking the time to share your experience with us.
We understand how stressful unexpected charges can be, especially during a difficult personal moment, and we regret that this added to your hardship.
Our subscription terms are intended to be clear, but we acknowledge that this doesn’t lessen how upsetting this experience felt for you. Our intention is never to make customers feel unheard or unsupported.
Your feedback has been shared internally so we can continue improving both our communication and our support processes. We’re committed to treating our customers with care and respect, and we would appreciate the opportunity to make this right.
Please feel free to reach out to us directly at [email protected] so we can look into your account and assist you further.
We hope to connect with you and work toward a fair resolution.
Charged for Subscription NOT ordered!
I had ordered their PDF for $15 last month, then today I was charged $38.95 for their 'subscription' to Doggy Plan. WHAT??? I did not sign up nor agree to a subscription. They say they do not give refunds! This company is dishonest!!!!
September 23, 2025
Unprompted review
Reply from doggy-plan.com
Dear Customer,
We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be.
To clarify, $38.95 is a part of a monthly subscription, which was selected on the initial page where you purchased the trial. The details regarding subscription are clearly outlined on the payment screen, so you could make an informed decision before proceeding.
That said, our priority is ensuring you have the support you need.
We’re available 24/7, and would love to help clear up any questions or concerns.
You can easily reach us at [email protected].
Please don’t hesitate to reach out. We’re here to assist you!
Beware it’s a complete scam
Beware it’s a complete scam. Charged me for 3 months at $130 each month, never received anything from them, didn’t refund. No service or program provided. Had to block them and investigate them via bank and am looking into legal aspect of it so they can be banned. Also reported them on social media.
March 22, 2025
Unprompted review
Reply from doggy-plan.com
Dear Hossai,
Thank you for bringing this to our attention!
We’re truly sorry that your experience did not meet your expectations. Our goal is always to provide high-quality service, and we regret that we fell short this time.
Your feedback is incredibly valuable to us, and we’re committed to making improvements where needed. Please let us know how we can resolve this for you and ensure your satisfaction.
That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns.
You can easily reach us at [email protected].
Please don’t hesitate to reach out. We’re here to assist you!
Worth the discounted price
Mixed bag with doggy-plan. Their video lessons gave our cocker spaniel instant “sit,” but the follow-up was slow—two emails went unanswered and the phone nobody picks. Worth the discounted price, yet the subscription renewal sneaked up like a stealth treat.
August 7, 2025
Unprompted review
Reply from doggy-plan.com
Dear Caleb,
Thank you for sharing your feedback!
We're truly sorry to hear that the video lessons did not meet your expectations. Your experience matters to us, and we understand how important it is for the lessons to be clear and easy to follow.
We would love the opportunity to make things right and ensure you get the most out of our service.
Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help.
You can easily reach us at [email protected].
We look forward to hearing from you soon!
Valuable information for me
The information provided is incredibly valuable and useful.
May 13, 2025
Unprompted review
Reply from doggy-plan.com
Dear Maks,
Thank you for your kind words!
We’re thrilled to hear that you found the information incredibly valuable and useful. Your positive feedback motivates us to continue delivering high-quality content!😊
Best regards,
Doggy Plan Support Team🐾
The coach was tactful and clear
The coach was tactful and clear, said that everything that was happening to us was normal and we were on the right track. Thank you for your support!
May 8, 2025
Unprompted review
Reply from doggy-plan.com
Dear Kevin,
Thank you so much for your kind words!
We’re really happy to hear that your experience with the coach was reassuring and helpful. Knowing you’re on the right track can make all the difference, and we're proud to support you and your pup on this journey.
If you ever have more questions or need anything else along the way, we’re always here for you.
Kind regards,
DoggyPlan Team
Wonderful online platform
Hi there! I found this site for my seven month old puppy and he is already very trainable. I have taught him to sit, shake hands, spin, go to his place and even bark on command using this program. I have tried many training methods and this is by far the best!
May 3, 2025
Unprompted review
Reply from doggy-plan.com
Dear Ian,
Thank you so much for the wonderful feedback!
We're thrilled to hear that your puppy is doing so well with the training — it sounds like he’s already a superstar! 🐶
It’s great to know that our program has made such a difference for you, especially after trying other methods. If you ever need support or want to take things to the next level, we’re always here to help.
Happy training and lots of tail wags,
Kind regards,
DoggyPlan Team
Very helpful online platform
Very helpful online platform. There’s so much useful information that makes training much easier.
May 9, 2025
Unprompted review
Reply from doggy-plan.com
Dear Customer,
Thank you for your wonderful feedback! 😊
We are thrilled to hear that you find our online platform very helpful and that the information provided is making training easier for you and your furry friend.
If you have any questions or need further assistance as you continue, please don't hesitate to reach out. We're here to ensure you have a smooth and successful training journey.
Kind regards,
DoggyPlan Team
My little puppy has becom much easier to control and more obedient
My little puppy has becom much easier to control and more obedient. I have applied training methods and my dog has responded wonderfully.
May 7, 2025
Unprompted review
Reply from doggy-plan.com
Dear Customer,
Thank you for your feedback!
It's fantastic to hear that your little puppy has become more controllable and obedient with the training methods. Your dedication and effort clearly make a significant impact, and it’s wonderful to know your pup is responding so well.
If you have any more questions or need additional advice, feel free to reach out. We're here to support you every step of the way on your training journey.
Wishing you and your puppy continued success and joy in your adventures together!
Kind regards,
DoggyPlan Team
I'm seriously considering purchasing this program again in the future
I'm seriously considering purchasing this program again in the future. It has kept my dog engaged, and I’d love to continue reinforcing his training with it.
May 2, 2025
Unprompted review
Reply from doggy-plan.com
Dear Customer,
Thank you for your feedback!
We are delighted to hear that the program has kept your dog engaged and that you're considering purchasing it again in the future. Reinforcing training is such a vital part of maintaining and enhancing the skills your furry friend has learned.
Whenever you're ready to continue, we'll be here to support you and ensure you have everything you need for a successful training experience.
If you have any questions or need guidance in the meantime, don't hesitate to reach out.
Kind regards,
DoggyPlan Team
Excellent choice for dog training!
Excellent choice for dog training! The results are excellent, I saw changes after a week of regular use, and customer support is top notch - always ready to help and answer any questions. I don't plan to change it yet, I like everything.
May 8, 2025
Unprompted review
Reply from doggy-plan.com
Dear Customer,
Thank you so much for your wonderful feedback! 🌟 We are thrilled to hear that you're seeing excellent results and that you're satisfied with our customer support. Your experience is exactly what we strive for, and it’s rewarding to know that you and your dog are benefiting from the training.
If you have any questions or need further assistance at any point, please don't hesitate to reach out. We're here to ensure your journey continues to be successful and enjoyable.
Wishing you and your furry friend continued progress and happiness!
Kind regards,
DoggyPlan Team
So far so good
So far so good. My dog is responding well to these methods and I am really enjoying the process. We have just started the training and are moving on to the next module. I am looking forward to completing the entire course and hope to achieve the best possible results.
April 2, 2025
Unprompted review
Reply from doggy-plan.com
Dear Max,
Thank you so much for sharing your experience with us!
We're thrilled to hear that your dog is responding well to our methods and that you are enjoying the training process. It's fantastic to know that you're progressing through the modules and excited about completing the entire course.
We're here to support you every step of the way, and we believe you'll achieve great results with your dedication. If you have any questions or need assistance as you continue, don't hesitate to reach out!
Happy training, and wishing you and your furry friend a wonderful journey ahead.
Best Regards,
Doggy Plan Support Team
There is enough information and you don't have
There is enough information and you don't have to strain yourself. Everything is crystal clear. I like it so far.
April 14, 2025
Unprompted review
Reply from doggy-plan.com
Dear Finck,
We're delighted to hear that you're finding the information clear and easy to follow!
It's great to know that you’re enjoying the experience so far. Our aim is always to provide straightforward and effective guidance, so your feedback means a lot to us.
If you have any questions or need further assistance, please don't hesitate to get in touch. We’re here to support you on this journey!
Wishing you continued success and enjoyment.
Best Regards,
Doggy Plan Support Team
I tried to train my dog to use a leash for a long time
I tried to train my dog to use a leash for a long time, but to no avail! She categorically refused, constantly grabbed it with her teeth and did not let go. This app became a real salvation! Many thanks for such a useful tool!
April 1, 2025
Unprompted review
Reply from doggy-plan.com
Dear Felix,
We're absolutely delighted to hear that our app has been a real salvation in your dog's leash training journey! It's great to know that you've found it to be a useful tool after facing challenges with your furry friend.
Your success story is exactly why we do what we do, and we couldn't be happier for you both. If there's anything more we can do to support your training efforts, please feel free to reach out anytime.
Wishing you and your dog many happy and successful walks ahead!
Best Regards,
Doggy Plan Support Team
Really helps to understand how to train a dog
Really helps to understand how to train a dog. Thanks to the developers for this app!
April 15, 2025
Unprompted review
Reply from doggy-plan.com
Dear Domingo,
Thank you so much for sharing your positive experience with us!
We're delighted to hear that our app has made it easier for you to understand how to train your dog. Your kind words are a great encouragement to our team of developers who work hard to make the app as helpful as possible.
If you have any questions or need further assistance, feel free to reach out. We're here to support your training journey at every step!
Thanks once again for your trust and enthusiasm.
Best Regards,
Doggy Plan Support Team
Absolute Scammers. Avoid at all costs!
Absolute Scammers preying on good people. You pay a small amount for a (terrible) course and they keep charging yo. They claim to be transparent, but are anything but transparent. Transparency would be an email letting you know when a USD$50 monthly charge was about to be taken from your card. But no, they are hoping you'll miss it, as I did for 10 months. Avoid at all costs!
April 23, 2025
Unprompted review
Reply from doggy-plan.com
Dear Jim,
Thank you for bringing this to our attention, and we’re deeply sorry to hear about your experience.
We understand how concerning unexpected charges and unclear subscription terms can be. Please rest assured that we take matters like this very seriously. Our goal is to provide a transparent and secure service, and we will do everything we can to address your concerns and investigate any issues with the payments.
We encourage you to contact us directly so we can look into your account, and assist with your request. Your positive experience is important to us, and we are committed to resolving this matter promptly.
You can easily reach us at [email protected].
We look forward to resolving this for you and addressing any concerns.
Scammers
Scammers. You pay for a course and then they continue to charge you, claiming their policy is transparent, which it isn’t, they don’t send a subscription reminder, which would be transparent.
April 21, 2025
Unprompted review
Reply from doggy-plan.com
Dear Customer,
Thank you for bringing this to our attention.
We’re deeply sorry to hear about your concerns and the frustration you’ve experienced.
We’d like to clarify and resolve this situation for you. Our subscription terms are designed to be clear, and we regret if there was any misunderstanding regarding our billing process. Please know that we’re here to assist in canceling any unwanted subscriptions and ensuring you are fully informed about our services.
Your feedback will be reviewed internally to address any areas where improvements are needed. We’re committed to providing a better experience and making this right for you.
You can easily reach us at [email protected].
We look forward to resolving this for you promptly.
This organization is run by a bunch of…
This organization is run by a bunch of scumbags with no regard for their customers.
I signed up for the service last year and quickly stopped using it as soon as I realized how bad it was. The trainers were often times contradicting each other and themselves and it was useless.
They then charged me another $120 recently and when I reached out for a refund they were horrible and still denied the refund even without proof I was using the service.
Terrible dog training and terrible customer service. I wish I had read the reviews before signing up because clearly everyone else feels the same way. The whole thing is a money grab.
AVOID AT ALL COSTS
April 11, 2025
Unprompted review
Reply from doggy-plan.com
Dear Liam,
We are truly sorry to hear about the negative experience you’ve had with our service. We strive to provide quality training and excellent customer service, and it’s disappointing to learn that we fell short in your case.
We take your feedback seriously, and I assure you that we will carefully review the issues you've mentioned regarding our trainers and customer support process. Your insights are invaluable in helping us improve our service for the benefit of all our customers.
Please contact us directly at [email protected] so we can discuss this further and work towards a resolution that might make this right for you. Your satisfaction is important to us, and we appreciate the opportunity to address these issues.
Thank you for sharing your experience.
I had the service and when my dog…
I had the service and when my dog passed even though the service will no longer be used they refused to refund when the renewal went through. They kept saying that it does not meet their criteria for a refund. Just 6 days after renewal
March 28, 2025
Unprompted review
Reply from doggy-plan.com
Dear Customer,
Thanks for leaving your review.
We sincerely thank you for your feedback and are very sorry that your experience with our service did not meet your expectations. We understand how difficult it is to experience the loss of a pet, and it is really unpleasant when circumstances lead to such situations.
We always strive to be responsive to the needs of our customers and offer support when necessary. Thank you for sharing your opinion and we hope to find a solution that is acceptable to you.
You can easily reach us at [email protected].
Kind regards,
DoggyPlan Team
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