Maple Parking  Reviews 17,035

Had the missfortune to return from holiday to Birmingham and find my car would not start. RAQ the Maple M&G Manager was extremely helpful and even made us a cup of coffee whilst we were waiting for... See more

We all have our own indulgences that make for a good holiday. A cheeky early morning pint in ‘Spoons or champagne & oysters at the other end of the spectrum. One of mine is Maple Manor valet parking.... See more

I used Maple Parking for the first time and was initially apprehensive about leaving my keys while away. However, there was no need to worry. The Park & Ride service was seamless and efficient, w... See more

Never been let down by Maple Manor parking at Heathrow or Gatwick. Straightforward and extremely convenient service. The convenience of having your own car at the airport and usually for the same cost... See more

We always use Maple Parking meet and greet service when flying from LGW. My previous trust pilot reviews have always been excellent but not when returning to LGW South on 27th January 2026. Meet and... See more

Handover took a minute. Parking is just opposite Gatwick North Terminal. Pickup was even easier as you no longer need to let them know when you have landed. The car was simply ready, waiting for us.... See more

Appalling service when collecting from meet and greet at terminal 3. Had to wait over 60 minutes from calling office before car arrived. The staff at the car park said nothing knowing perfectly well I... See more

1st time flying from Luton, e mailed Maple Parking to ask for a map of Meet & Greet drop off. Georgiana responded quickly with a map. Drop off is close to the terminal so decided to book via phone wit... See more

Easy to find where to drop off car at Birmingham Airport. Staff were very welcoming and explained the procedure for picking the car up on return. Our return flight developed technical problems and had... See more

Good professional service yet again. Used a few times now and longest we've had to wait for the buses was 15 mins. Prefer to drop off at the off airport point, because Heathrow airport traffic is mani... See more

We tried Maple this year after Jetparks left us waiting for a bus for a full hour without any way to contact them. It's nice that they have an office that you can call, the process of dropping of... See more

Easy booking process. Free bus transfer tickets is what encourages us to use this parking provider. Never had an issue and used for years. Cars are slightly dusty when returned due to un-tarmac park... See more

Really impressed with Maple Parking (Birmingham Airport)! We booked a last minute trip and required 24 hours parking. Maple were by far the most competitive and convenient. Both drop off and collec... See more

Our experience was very good. We chose the meet/greet valet parking. Easy and efficient drop off at Heathrow Terminal 3, with no waiting around either side! Would recommend and we'll certainly look a... See more

We used the park & ride at Gatwick (branded as Cophall Parking) & were really pleased with the service provided. It was a very efficient transfer to LGW South Terminal. On our return the staff on duty... See more

Without tempting perhaps fate ... The booking process over the years has always been a very quick, convenient one! Without guarantee as a ' Peace of mind bonus there has always seemed to... See more

We’ve been using maple parking for many years now and after several bad experiences with other companies, we feel that maple is trustworthy with our car. It’s easy walking distance to the airport so... See more

Directions to site spot on; parking and key handover fast and efficient; mini bus to T5 waiting outside office and left within 5 minutes of our arrival on site; 5 minute drive to terminal. On return... See more

Booked with Maple for June 2026, so too early to comment, but all good so far. Clear, easy to navigate website, with welcome introductory discount. Other reviews all look good, reporting punctual and... See more

Every ran like clockwork. No waiting around. From dropping the vehicles off, getting straight on to the transfer bus and being dropped off at the terminal door. Exactly the same when we returned.... See more

Easy to book on line with good information given for getting to Gatwick etc and efficient staff to book you in and out. Only issue we had was once through barrier into carpark it wasn’t that clearly... See more

I just missed a bus, not big deal, next one should arrive within 10-15 minutes according the a confirmation email. But after begin outside in cold for more than that I actually notice the bus stop I w... See more

Do not use Maple Parking. This company is misleading and full of hidden charges. What looks like a good deal quickly turns into a rip-off once you’ve paid — they’ll hit you with extra fees and con... See more

Very hard to find,no Anpr cameras at manchester airport parking as they advertis,parking its all gravel so if rain mud everywhere,the office is a cabin 3by3 ..... Asked few people where to park no... See more

Absolutely Terrible Service – Avoid! Do not use Maple Parking at Heathrow T3. The service was appalling from start to finish. We experienced ridiculous waiting times both on drop-off and collection,... See more

Great service as always. Have used Maple Parking at Gatwick for many years now and their location, easy access to terminal and return policy of no call/ waiting is excellent. On this occasion I added... See more

Very smooth handover on departure very impressive On return we had to wait about 30 mins after getting to Level 4 Maple desk even though we phoned as soon as we had luggage as stated on retur... See more

Plenty of Maple Parking staff. However, the welcome reception on arrival and return, was completely lacking in any customer service pleasantries, a smile, or courtesy! We felt as if we were a compl... See more

Booking Parking with Maple Manor. Maple Manor has rewarded loyalty by giving discounts to existing users which I think is unusual as many companies give discounts to new users. The website is easy to... See more

always easy and polite, the only issue as always is the car is always dirty inside, the paper mats do very little to help. Also he drivers seem to change everything including the radio station and so... See more

This is the second time parking with maple parking, everything went smoothly, just like the first time we used them. We dropped the car off the day before we were due to fly. They were lovely when it... See more

I've used airport car parking few times in the past but try to avoid it as found it a hassle, long winded & too many issues. But last Friday we were travelling to Turkiye for 3 nights via Heathrow T5... See more

Have used Maple Parking at Birmingham Airport several times and have had no issues with the service! Easy on-line booking, friendly staff, prompt service on arrival and return. Just park up, grab yo... See more

Firstly, good communication - I made an error with my booking, I managed to speak with someone who resolved my issue and promptly updated my booking. The location was well staffed, easy to find and... See more

We have just returned from a week holiday after leaving our car without asking Maple parking in Manchester. So impressed! Staff were so friendly and helpful. They assisted with our suitcases on off t... See more

Second year running using Maple Parking for Heathrow Terminal 5 because our car isn't ULEZ compliant so use their off site parking to avoid those charges. Has been an exemplary service on both occasio... See more

Absolutely terrible experience from start to finish. Maple Parking lure you in with cheap prices, but once you’ve booked, you discover hidden fees, extra charges, and sneaky terms buried in the fi... See more

No waiting, walked straight in and handed over my car keys with my details. My car was immediately moved to it's storage spot. The bus to the terminal was waiting for us and the transfer took a few mi... See more

Our service for the airport parking was very good, but unfortunately our car had a small dent in the door when we picked it up. Maple parking have full inspection cameras, were able to acknowledge th... See more

This is the 2nd time I have used Maple parking at Gatwick airport and cannot fault the convenience and efficient check in staff or ease when returning to collect my vehicle. However...and I appreciat... See more

I must first add that I use this company around 15 times every year for many years. A couple of points that can be improved is having the information regarding flights as filled in on the forms with... See more