I have been ordering products from MobileZap for some years and find them a reliable company to do business with. I always find the right, high quality accessories for my mobile phones at very competi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Too hard to return (from Australia). They don't have a warehouse in Australia, case actually comes from UK (so takes ages). Case seems ok but will never know as the 5G model needs a case slightly... See more
Company replied
I'm not sure why there are so many negative reviews and saying it's a scam site. I ordered the Google Pixel 4XL Ghostec case with card holder on the 1st April and it arrived within 6 days, pretty grea... See more
Genuine Samsung cable for Android auto needed and solved my problem. I had tried a few different cables to hook them up with my car to use android auto, however none of them worked. Car dealer told me... See more
Company details
Information provided by various external sources
MobileZap.com.au is Australia's leading online retailer offering the latest mobile phone and tablet accessories. Everything First!
Contact info
Level 2, 83 Foveaux Street, 2010, Surry Hills, Australia
- 02 8004 6056
- [email protected]
- mobilezap.com.au
MobileZap is a very good company to do business with
I have been ordering products from MobileZap for some years and find them a reliable company to do business with. I always find the right, high quality accessories for my mobile phones at very competitive prices. Delivery is always prompt. I am a satisfied customer and highly recommend MobileZap.
August 9, 2024
Unprompted review
Love my new phone cases
Love my new phone cases. Both fit beautifully and are good quality products. Thank you
July 31, 2024
Unprompted review
OnePlus 12 screen protector
Easy shopping, reliable site, the good quality product.
June 10, 2024
Unprompted review
great service.
great communication, item was well packed. Great service.I will be back for sure.
April 17, 2024
Unprompted review
Had precisely what I required
Great choice, had what I needed, good value, arrived in good time. I really liked this online shopping experience
April 1, 2024
Unprompted review
High quality and cheap
I am very happy with the high quality product at such a cheap price
March 13, 2024
Unprompted review
Great customer service
Great customer service. They kept me informed all the way. My goods were exactly as described and were well packed. The prices were good compared to other companies. The delivery speed was reasonable. I would highly recommend them.
February 11, 2024
Unprompted review
Super happy
I came across the MobileZap when searching for a Samsung mobile accessorie. I was happy that not only was it the authentic Samsung brand and suited to my mobile but the price was reasonable as was the shipping. It got to Australia and my address faster than expected - what's not to love.
December 12, 2023
Unprompted review
No delivery off order
Placed order sent a number of emails asking why no delivery with no reply very disappointed
October 21, 2023
Unprompted review
STAY AWAY SCAM COMPANY
Placed an order with this crew and shortly after payment like many others received this message.
Thank you for your order 21732267 with Mobile Fun/ Zap Unfortunately, at least one of the the items you have ordered is currently out of stock. We sincerly apologise for this delay. Your item has been reserved for you and will be despatched by your chosen delivery method as soon as stock .
Checked reviews, contacted bank cancelled credit card to be replaced with new number and issued refund. Thankfully payment was still pending. Say they are a .au company shonky thieves and scammers.
Thankyou to all other buyers on this and other sites who have warned us about this company.
November 12, 2023
Unprompted review
Horrible and uninterested Customer Service
Good luck if you want to return items. Products, mind you, which were incorrectly described, and incorrect photos were posted the website.
September 2, 2023
Unprompted review
Great product range and prices…
Great product range and the website made it easy to find what I wanted/needed. I also think the prices were great!
May 30, 2023
Unprompted review
Excellent Product and Service
Purchased a charging cable for my Samsung phone from MobileZap. The item arrived on-time and as described. The whole process from ordering online to delivery was seamless. Very happy with the product and service.
May 15, 2023
Unprompted review
Will use this company again
Purchased new case for my new Samsung phone. Not available in australia any more. Even though the phone is. My purchase arrived before the due date. Was securely packaged. And at a fabulously reasonable cost, even with postage added. I can recommend this company 100%
April 28, 2023
Unprompted review
Excellent service and accurate website descriptions of products
I placed an order from overseas (Australia) and the product arrived securely packaged and delivered to my door for a very reasonable shipping cost. The product that I ordered was exactly as promoted and described on the website. I would not hesitate to buy from MobileZap again in the future.
April 17, 2023
Unprompted review
Great service
Order was straight forward and delivery was quicker than expected.
March 23, 2023
Unprompted review
Mobilezap products are poor quality & customer service is terrible
Mobilezap customer service is terrible. My phone case was faulty and they provided a replacement within the 1 year warranty period. However, the replacement had the same fault. I contacted customer service, who offered me a replacement or refund. However when I requested a replacement, a different customer service agent decided they weren't going to honour the original offer. Very disappointing and very rude customer service - they never bothered replying when I questioned why. I will never buy from them again - and have already told all my business and personal connections to avoid MobileZap for selling a poor quality product - and for their dishonesty in going back on their word to offer a replacement (which would only have cost them $20).
February 8, 2023
Unprompted review
ordering and delivery was within reasonable time.
I found the item (for 5yo phone). Order value was decent price and so was delivery cost. Would check out the website in future
March 22, 2023
Unprompted review
Junk product plus they are based in the…
Junk product plus they are based in the UK not Australia
January 28, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.