National Residential Landlords Association Reviews 3,397

I have been a member of the RLA and NRLA for nearly 2 decades. I've always found their advice team to be knowledgeable and helpful. Today I had a specific situation "outside the box" regarding Renters... See more

In the Private Rental Sector is demanding and increasingly risky. You need support on a huge variety of issues. And NRLA seeking to give it without costing a fortune. Yes, I am an NRLA member and p... See more

I've been receiving support from the NRLA Team for the Portfolio Plus Software. I had an issue setting it up which led to lots of other problems down the line. Joshua P was extremely helpful and eff... See more

I attended the Henry Davis Key to property investment study day this week, the best study day I have attended for ages. I am an experienced landlord and director of a letting agency. Even after 30 yea... See more

I needed information in certain products that NRLA offer and was extremely impressed bt Georginas knowledge on every product they offered. Georgina was very efficient, clear in everything i asked,... See more

The estate agent and solicitor were also involved in helping us manage a very difficult tenant, but to be honest, the support I received from NRLA advisor Joshua was on another level. Hey Joshua, i... See more

The NRLA team always go further than anything I have ever experienced in their help and understanding of what is needed. They seem to intuitively pick up on one's need for a steadying hand and they w... See more

When I ring them with a question I am put through to a staff member straight away and they know the answer to my questions immediately without putting me on hold and having to ask someone else. Extre... See more

NRLA are always there when I need advice. They are so supportive and just really knowledgeable on the ever changing laws and regulations in the rental market. There has never been a question they ca... See more

All staff I spoke to today were helpful, friendly and efficient. I had some issues with membership login which were managed effectively. Sometimes technical issues can be stressful but this was a tota... See more

Dear Sally (Landlord Support Team) Once again thank you for all your help and support but most importantly your patience in helping me understanding legal requirements as a landlord You hav... See more

trialled their subscription based portfolio portal, which is not worth signing up to imo, its very slow and frustrating, its not worth using. My main gripe for review is, even after cancelling the su... See more

I’ve definitely been amazed by the support I’ve had with NRLA, Starting out as a new landlord with live-in tenants who claim housing benefits it has been a valuable asset to have the templates with t... See more

Excellent Service from Helen I received outstanding service from Helen. She addressed all of my concerns thoroughly and clearly pointed out the relevant laws and regulations related to my query. He... See more

Generally great advice at NRLA, I attend meetings when local enough and webinars but feel a bit conflicted on recent advice, I had a damp and mould specialist round who informed me of a few things... See more

Being a member of NRLA has proved invaluable. I have had cause to contact them several times over the years for advice from a tenant and landlord view. Each and every time without exception they hav... See more

I have spoken to Amy twice recently and both times she has answered my questions very well and has also had another member of staff call me to answer a query she didn't know the answer to regarding a... See more

First time I have used NRLA after a bad experience using an agent for full management. NRLA have been excellent so far. I phoned and the knowledge of the agent was outstanding and all the downloadab... See more

Great experience learning about how to end a tenancy with Hannah. Really recommend booking a lesson with the training academy, they go into a lot of depth and really leave you feeling confident. Overa... See more

I have used the support line over many years and been blown away by the response and knowledge of the advisor. Today I spoke to a gentleman that seemed not to want to engage. I was asking him if had h... See more

I asked for a simple name and email user change and after more than three weeks, they haven't managed to get me onto the Portfolio area (where all my property information is locked away). So for three... See more

I used NRLA's recommended new supplier for Domestic Equipment - Currys to order Two Diswashers & one built in microwave &wasted over ten days & foundout to my horror Currys were more EXPENSIVE tha... See more

Disappointed, I don’t get much from them have referred others to them over the years . Last year they were offering memberships CHEAPER than my renewal cost despite having 2 referral discount... See more

More about my experience, because I have recently joined, at personal expense, as an unpaid acting agent for a Landlord friend. And happy to be so. One admin problem arose, in seeking advice, my mem... See more

As landlords are increasingly regulated and also attacked in the press, it is so reassuring to have the NRLA onside. Great advice in line with legislation, with no ulterior motive of upselling ser... See more

Amazing support for landlords. As ever, rang with technical questions and as always the support and help provided is amazing. A very short wait to get through then the person I spoke to knew their... See more

Just a very quick Thank You to the Wonderful lady who took my call at 1658 today and provided me with excellent, detailed information on how to proceed with a difficult tenancy case. I couldn't do... See more

A very comprehensive and clearly written website with helpful links to government legislation and forms. The completion notes are especially useful, and a call to an advisor helped guide me to a plan... See more

Very helpful. Answered all my questions clearly. Knew what they wre talking about. Invaluable advice in these uncertain times. Recommended!

Always an excellent service from NRLA. Always on hand to help. I would not consider renting properties without knowing that I have this organisation behind me to help with legislation and any question... See more

Very helpful advice line. The rental business is changing fast & it’s a challenging environment for Landlords. Thanks to the NRLA, Landlord's have a means for assistance if required.

The NRLA is simply a must have if your wanting the best most upto date training and advice 👌 which is over the phone with real people 👍💥 first class

Great Customer Service. Warm, friendly and knowledgeable. Thank you for your assistance this morning. a membership that is worth every penny.

NRLA has been helpful to support when you require when issue related to letting as Landlord's perspective. I am glad to have an arm length support team immediately when require. The organization is... See more

It is always the people that makes an experience amazing. I had an issue and had a live chat with Dolores who put my mimd at rest with her knowledge and advice.

I needed advice on the implications of issuing a new tenancy where we had a suspended possession order in place. The NRLA advisor was extremely knowledgeable and clear and the information she gave me... See more

NRLA provides such an informative service that has been helpful in providing us with useful documents, legislative updates, as well as providing advice via their online chat and telephone lines. The s... See more

When I set out to join a association or guild for landlords I was faced with much confusion and a lot of mixed reviews. I ended up joining the NRLA on a chancer as I could simply not decide, My aim wa... See more

The team at NRLA are always polite, helpful and very knowledgeable. I’ve been a member for many years and not once have they failed to help me, great company with a great team of people.

Always available and helpful. Every landlord should sign up to NRLA and make use of their very helpful advice and information

Advisors are very knowledgeable, calm, patient and understanding. This is invaluable in the minefield of landlord rules and regulations. I wish I had become a member years ago.