Ovago Reviews 9,391

A person named Brant helped me twice in the last week to purchase some needed airline tickets. He seemed patient and really interested in helping us get things taken care of. The slight challenge in... See more

All the employees Romy & Evan I talked to were very patient,kind & knowledgeable. I got very anxious because I had to fill out my information 4 times because I was using a cell phone & when I had to p... See more

I had a small change to make to my booking and contacted Ovago’s support team—honestly one of the best experiences I’ve had with a travel agency. They were quick, friendly, and solved everything witho... See more

Inez has been so proactive in reaching out to provide services and her follow-up is top-notch. She is warm, courteous, and communicates details well. She seeks confirmation prior to completing booking... See more

Exceptional Friendly Warm service . Oge - service representative found the best deal for our flight request, it took only few minutes over the phone . Even after we received confirmation emails , Oge... See more

I've been having trouble correcting my son's name to the correct sequence of first and last names for almost a month and they can't do anything about it. Next time, buy the ticket directly from the ai... See more

By far the best customer service experience I had in years. I was buying transatlantic plane tickets while talking to Ovago operator. And I couldn't believe that such flawless service is still possib... See more

Duru was too patient and kind focusing on seeing me get my booking and i got the ticket in about 5 minutes. Compared to other Airline agents especially from other companies who often got mad and impat... See more

I had a great experience working with Dele. He was incredibly helpful in finding me a great flight deal that fit both my schedule and budget. From start to finish, the process was smooth and stress-... See more

Ozioma, the travel agent who assisted me deserves 5 stars and more. Going to Nigeria for the first time in a decade and I’m a nervous wreck. The first hurdle was securing a round trip ticket. I’ve... See more

This is my third booking with Banjo and Ovago, and they’ve been fantastic every single time. Banjo is super responsive, helpful, and always finds the best options that fit my needs. The process is smo... See more

I booked my flight, entered all travler info, payment, etc. It was in process, just waiting for final approval. That is when the "agent" called me and texted there was an issue and price increased. Th... See more

An agent called Dele was EXTREMELY nice, kind, generous, and patient. He continuously called me for new updates regarding I and my parents flight. He was so amazing in explaining everything just to be... See more

First time using Ovago and it was a really great experience. Raavi helped find flights for cheaper than anything I could find online. I think the best part was she also took the time to 1) request s... See more

The agent I got, Ozioma was fantastic and very helpful. She got me a deal close to $400 less when compared to online deal. She stayed on the phone while I was booking our tickets and made sure all is... See more

This was my first time using Ovago to book flights and I want to say how pleased I am with the wonderful agent who assisted me. Branson was polite, very helpful, professional and friendly to deal wit... See more

While OVAGO did provide the tickets promised I had a terrible experience with the eSim I purchased through them... it didn't work despite following all instructions and going through customer service.... See more

I had an agent help me (lSSA) because I was having a hard time booking my travel plans over the Internet. He helped find me my flights and seating arrangements and it was not an easy job on his part... See more

Neil was excellent and helping me save money and finding an itinerary that would work. The website itself was not taking the encryption credit card method. It only worked through Apple Pay. It also... See more

⚠️ Warning: Scam Alert! This company are nothing but a bunch of thugs. Despite me sending every document and proof they demanded, they still refuse to issue the refund for my canceled flight.... See more

Kalyan cost me over $897.30 in addons from the airline because he gave me misleading information about my ability to choose seat assignments and neglected to ask if I needed to check baggage for my b... See more

I booked a flight they called me minutes later and claimed the price was wrong. Charged me an additional 170 usd because the flight was full that I booked and apparently only had upgrade seats.... See more

Booked a bad airline with a bad travel agent. No notification of foreign visa necessary to board at JFK, Hong Kong no visa required. Horrible (subcontractors/ Swissport?) for Cathay Pacific refuse... See more

I had a frustrating experience with Ovago. They initially showed a very low fare, which seemed like a great deal. But after I tried to book, they contacted me saying the price was no longer availa... See more

I am very grateful to agent Gany, who, on the night of April 20-21, 2025, worked with determination and compassion to find me a ticket within five hours of my first flight, the initial one, which had... See more

THIS COMPANY IS A JOKE WHEN IT COMES TO CUSTOMER SERVICE RESPONSIVENESS AND ISSUES. THEY BOOKED US ON TWO DIFFERENT INTERNATIONAL FLIGHTS WE PAID CLOSE TO $10,000 FOR OUR FLIGHT GOING FROM THE US TO S... See more

I was not really sure about booking with this new company until I was connected with Jubril who took his time to explain to me the process and the différents steps minors and adults . He answers all m... See more

Recently just heard about this online travel agency and i was skeptical in trying them out. My flight is not for a couple months, so i will reserve my full experience until after my flight, but the ex... See more

If I could give this company zero stars, I would. I highly recommend you do not use them! After seeing positive reviews, we used them to book tickets to Spain and it has been an absolute disaster. T... See more

Renne is wonderful! She worked tirelessly to find me the best flight possible and gave me good advice on what to do during our layover; this will actually add to our vacation experience! When I book a... See more

I booked a flight and proceeded to get numerous calls trying to upsell purchasing seats/protection plans/hotels. I explained I didn’t want any of these additions. A few weeks later I get the same... See more

Kari was great helping us save money on our upcoming flights, and she stuck with us through the whole process making sure we got our tickets and seats, etc. She couldn't have been more helpful and w... See more

Mitchell made my booking experience seamless. He was very thorough and efficient and communicated with us every step of the way. He even went above and beyond to make sure we were on the same flight w... See more

I have done my second reservation for a family member with Amber of Ovago. She was just a wonderful person to work with. I can say that after making the first reservation, I had to cancel the ticke... See more

I was looking to book flights for my elderly parents for a trip to their homeland. My Ovago representative Aurora K helped me find the best deal for the dates we needed and the best seats so they woul... See more

Mirus at Ovago helped me get a great deal on my flight. He guided me through the whole Ovago experience. He was very understanding and adaptable and not at all pushy. I am extremely pleased with my... See more

My experience with Ovago has been amazing. My travel agent was Nash. Nash was very polite, friendly, knowledgeable, and professional. He took the time answer all my questions. He provided me with all... See more

I feel completely scammed by Ovago. I purchased an international ticket at $2,800, and thought everything was settled. Later, Ovago contacted me, claiming the fare was “no longer available” unless I... See more

Luke was amazing! He made using ovago easy. He helped with my booking, making sure changes were done quickly and that we were able to cancel one passenger and get a refund. Will recommend Luke for pro... See more

Worst experience booked my flight on the website and paid. They came the next day after sending me a confirmation saying the price went up and I need to pay $4000 more when I could of went on that day... See more

Got good service while booking tickets I was booking with Ovago for the very first time. I wasn't sure if I can trust their service. While making payment I got an error but Jacob immediately co... See more