I must admit I was nervous and apprehensive about the whole process. I actually researched WOWFARE, Looked up Trustpilot and read reviews and was convinced that they were Legitimate. Also, the more I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Based on reviews, created with AI
Based on these reviews
Elijah was amazing to work with! He was super patient throughout the entire process and really took the time to find me a great deal. I appreciate how attentive and understanding he was, especially wh... See more
Company replied
My travel agent Elijah has been an absolute pleasure to work with. He’s always so patient, attentive, and dedicated to finding me the best deals every time I call. No matter what, he’s always ready to... See more
Company replied
I Had a wonderful experience with FEMMY when i first got my ticket from Wow Fare. Knowing how reliable,patient,flexible and understanding he is, i kept his number,called him to assist me on an upcomin... See more
Company replied
Regina was really clear and polite to me. She took time to answer my questions and provided details to me. She guided my decision by not just sending options for my travel but read them out and discu... See more
Company replied
Had the worst experience ever with WOWFARE! Purchase at your own risk.They are so nice when you are purchasing the ticket until you have issues and they switch on you.Kept playing games with me even... See more
Company replied
The guy (Femmy)talk professionally to customers also did great job very respectful guy I really appreciate him for his service keep it up Thank you so much Customer from Boston... See more
Company replied
I want to express my profound GRATITUDE to Sandra T. For her excellent service and support everytime we are in a need to book our flights and hotels for our trips. Working with her has been a... See more
Company replied
Jessy’s professionalism is unmatched with anything else. She was very patient, polite and friendly throughout the whole process even when I kept rejecting the flight schedule. She was focused and... See more
Company replied
I had great customer service with WOWFARE agent Femmy. He was very polite and painstakingly ensured my flight needs were appropriate and met. Most importantly, he made follow-up calls to enquire if... See more
Company replied
I was generally grateful to have been assisted by Mr Tope, because he assisted me with such great endurance and patience, even though it took me time to eventually purchase the ticket. His professiona... See more
Company replied
Femmy was amazing in acquiring the flight we were interested in. He worked diligently and non-stop to ensure our satisfaction. With his dedication, and effort, he acquired the best deal for us. He w... See more
Company replied
Excellent! Mr. Ikem provided exceptional assistance in finding the best flight tickets for our trip, exceeding expectations with his knowledge of available options and ability to secure a great price... See more
Company replied
My booking was done in the way I haven't experienced anywhere since aI have been traveling- easy, straight forward, fast and cheap. The company customer service is very responsible to their clients.... See more
Company replied
I’ve been booking my flights through Wowfare since 2023, and I can honestly say it’s been a fantastic experience every time. A special shoutout to my agent Hugo, who has been incredibly helpful, patie... See more
Company replied
Because Ikem reassured me that the process will go smoothly, and not to worry about scammers. He took time to explain the process and stayed on the phone while I made the financial decision. He w... See more
Company replied
Femmy provided exemplary customer service. He was patient and attentive to my needs and assured me that he would find the best ticket for my trip and with my preferred airline. If you are looking to b... See more
Company replied
WowFare makes booking flights and travel deals feel surprisingly easy. The platform is user-friendly, and I appreciated how quickly I could compare options. It’s a solid choice for anyone hunting for... See more
Company replied
Wowfare made planning so easy, thanks to Benjamin. He was incredibly patient and worked hard to get me the perfect deals. I’m already looking forward to having him help me again in September!
Company replied
Chidera was absolutely incredible! His expertise is truly second to none—he found me an amazing deal and didn’t miss a single detail. Plus, his kindness and willingness to help were outstanding.
Company replied
I had the absolute pleasure of working with Issa to book my flight, and I couldn’t have asked for a better experience. From start to finish, Issa was incredibly professional, attentive, and dedicated... See more
Company replied
Agent Timaya was an outstanding WowFare Agent. He made my booking and ticket purchase easy, above and beyond expectation. He was able to find an affordable price. It was quick and easy. I will definit... See more
Company replied
Grateful to Sofia for her detailed explanations assistance and working patiently with me to getting exactly what worked for my traveling itinerary.She’s a professional.Hey Sofia keep up the good wor... See more
Company replied
Very professional with very soft and understanding heart was my experience with Ms. Amaka. She has been so concerned with my journey and making sure everything is smoothly sailing. Very reliable s... See more
Company replied
My experience with Laura the Wow Rep was so smooth, she did find my desire ticket and on the airline of my choice. Laura is Professional in her approach, knowledgeable and have a very good client or... See more
Company replied
My experience with Elijah was the best . I spoke with him on my intentions of buying my family tickets. He was professional, answered all my questions in a timely manner He gave me the best deal, dat... See more
Company replied
I had great customer service with WOWFARE agent Ikem . He is very polite and ensured my flight needs were appropriate and met. Most importantly, he made follow-up calls to enquire if I had any unans... See more
Company replied
Odogwu was a complete gentleman who was very patient with me whilst. I Asked him so many questions some of questions didn’t make sense he made sure I understood what I was doing and it went really wel... See more
Company replied
I was very happy with the service Uche provided to me. Very perfessional and respectful. He was very determined to get me the best deal and I was very pleased with the end result. Big thank to Uche fo... See more
Company replied
It's hard to find agents with genuine concer. The communication and response time is impressive. The assistance given to secure a good flight was great. I enjoyed working with Eve, she made is so easy... See more
Company replied
Mr. Tayo was excellent person he was very nice and very helpful definitely I will talk to all my friends about it and I will recommend for there airline tickets once again thank you very much certainl... See more
Company replied
Zeus was a terrific travel agent. He worked quickly, answered all my questions and got back to me when he said he would. My experience with Wowfare could not have been better. I will certainly reco... See more
Company replied
My Agent, Elijah is top notch with professionalism and customer service. So reliable and dependable. Call him anytime, he is there. Even when u wake him from sleep. I choose anytime.
Company replied
It is my first time of using Wowfare, and I got to know them through my nephew. In fact, I'm truly impressed. The attention and detailed explanation by Jubril, and the follow-up to see the information... See more
Company replied
The booking was seamless, agent whose name is Oba was proficient and efficient in handling our booking. He response to all my concern. The journey was interesting. He considered that I was travelling... See more
Company replied
My Agent lady S always up to the task. She goes beyond expectations to get me my flights each and every time. I will not be using any other travel agent and I will be recommending Wow and agent S to a... See more
Company replied
Wale was very helpful and when beyond and above in making sure I got a good rate. It's was a great experience. I can't wait to tell other people about my wonderful experience . Thank you for a fa... See more
Company replied
Latisha was very helpful and knowledgeable. She provided top tier service by asking questions and provident answers. I was able to receive multiple choices top pick from and she walked me through the... See more
Company replied
Booked a trip through this company and the support has been amazing! I especially appreciate Grace - she has supported me every step of the way. I'll certainly be booking with this company again in th... See more
Company replied
Elijah was very helpful, he made sure I got a good rate and short transit to my destination. He was very patient with me while going back and forth to find an affordable airline, all thanks to Elija.... See more
Company replied
Elijah Ifechi was the representative that helped me. He was very helpful with getting me the prices I want, he helped with getting us good seats and good deal. Very transparent. I would recommend his... See more
Company replied
I had an amazing experience with agent Regina of Wowfare.She made everything very easy for me .Inface she's a staff to keep very competent ,amazing ,reliable and hardworking.Thanks wow fare for this... See more
Company replied
Company details
About WowFare
Information provided by various external sources
WOWFARE main goal is to offer you the most convenient and discount flights deal!
Our travel experts help guide our customers through the thousands of travel opportunities they have by narrowing them down to specific options that best suit them and then offering an expert market analysis and recommendations.
Our mission is making travel planning a breeze in every way imaginable.
Contact info
United States
- +1 888 946 3882
- [email protected]
- wowfare.com
4.8
Excellent
8K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My wife contacted WOWFARE and someone…
My wife contacted WOWFARE and someone claiming to be from them told my wife they worked with Dreamy Trip LTD and World Air fares and gave her details of IASA number of WOWFARE they had all the details of what county and what dates we wanted to fly, after talking through this my wife booked us flights with Emirates,this was on the 7th of January still no tickets, the reason i’m writing this review is for one reason I have repeatedly sent customer services emails the call handler was YASMIN she does not understand that i’m telling her WOWFARE has a data leak and that I want to speak to a manager as her comprehension of what i’m saying is zero, I want a full explanation as to how my details have been leaked ending up in us losing almost the thousand pounds.So I will keep writing reviews and contacting the IASA until I have spoken to a manager.
January 29, 2026
Unprompted review
Reply from WowFare
Dear Matthew,
Thank you for taking the time to share your experience with us.
We sincerely regret what happened during the booking of your reservation and apologize for any inconvenience this may have caused. Your feedback is very important to us, and we truly value hearing from our customers, whether the experience was positive or negative as it helps us improve our services and address concerns properly.
To allow us to thoroughly review and assist you with this matter, we kindly ask that you provide more details regarding your booking. Please send your booking reference number and any relevant information to [email protected], and our team will be more than happy to look into this further.
We appreciate your honesty and thank you for giving us the opportunity to address your concerns.
Warm regards,
Wowfare Team
Very Satisfied!!!
I must admit I was nervous and apprehensive about the whole process. I actually researched WOWFARE, Looked up Trustpilot and read reviews and was convinced that they were Legitimate. Also, the more I interacted with Ade; the more I became comfortable. Ade was patient with me, very professional and kept an even tone all throughout the process. Thank you Ade for your understanding heart! You are amazing!
February 5, 2026
Unprompted review
Reply from WowFare
Dear Alberta,
Thank you so much for taking the time to share this wonderful feedback!
We truly understand how booking travel can feel nerve-racking, and we’re really glad your experience with us especially with Ade. Ade’s patience, professionalism, and calm approach are exactly the qualities we value, and your kind words perfectly reflect the care he brings to every customer interaction.
We look forward to assisting you again in the future!
Warm regards,
Wowfare Team
My agent,Femmy
My agent,Femmy, answered my requests promptly and thoroughly and managed to book me a perfectly scheduled flight at an excellent discount! Thanks so much!
January 31, 2026
Unprompted review
Reply from WowFare
Dear George,
Thank you so much for sharing your feedback! We’re delighted to hear that Femmy responded promptly and thoroughly, and that he was able to secure a perfectly scheduled flight for you at an excellent discount.
We’re grateful for the opportunity to assist with your travel plans and look forward to helping you again in the future.
Safe travels and thank you for choosing us!
Warm regards,
Wowfare Team
I’m a returning customer
I’m a returning customer and I want to say that your staff Femmy has been awesome. His customer service ethics is simply phenomenal.
January 28, 2026
Unprompted review
Reply from WowFare
Dear Emma,
Thank you so much for being a returning customer and for sharing such wonderful feedback! We’re thrilled to hear that Femmy continues to provide you with phenomenal service and that his customer service ethics truly stood out.
We look forward to assisting you again and making every future booking just as smooth and positive.
Warm regards,
Wowfare Team
Wowfare made planning so easy
Wowfare made planning so easy, thanks to Benjamin. He was incredibly patient and worked hard to get me the perfect deals. I’m already looking forward to having him help me again in September!
December 5, 2025
Unprompted review
Reply from WowFare
Dear Charles,
Thank you so much for taking the time to share your wonderful feedback.
We’re delighted to hear that Benjamin made your planning experience easy and enjoyable. His patience and dedication in finding the perfect deals truly reflect the level of service we strive to provide.
We sincerely appreciate your kind words and look forward to assisting you again with your travel plans in September.
Warm regards,
Wowfare Team
Dele was nothing short of amazing
Dele was nothing short of amazing. He walked me through everything I needed to do. He got me the best fare. He was so good to work with. I will definitely use his services again.
Thank you,
LInda
December 27, 2025
Unprompted review
Reply from WowFare
Dear Linda,
Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear that Dele provided such an amazing experience and took the time to guide you through every step of the process. It’s great to know he was able to secure the best fare and make everything smooth and easy for you.
We truly appreciate your trust and we look forward to assisting you again in the future.
Warm regards,
Wowfare Team
I booked my flight with Eve
Customer service was outstanding,
Eve is extremely polite, and refreshingly pleasant, easy to talk with, Regularly updating fare prices upon request, just a delight communicating with someone that cares about the customer.
December 25, 2025
Unprompted review
Reply from WowFare
Dear Lisakk,
Thank you for sharing your positive feedback. We’re delighted to hear that Eve provided outstanding customer service and made your experience so pleasant. Her politeness, clear communication, and dedication to keeping you updated on fare prices truly reflect our commitment to caring for our customers.
We sincerely appreciate your kind words and look forward to assisting you again with your future travel needs.
Warm regards,
Wowfare Team
I appreciate Amber's professionalism .
I appreciate Amber's professionalism .
December 21, 2025
Unprompted review
Reply from WowFare
Greetings!
Thank you for your kind feedback! We truly appreciate you taking the time to recognize Amber’s professionalism.
We look forward to assisting you again with your future travel needs.
Warm regards,
Wowfare Team
WowFare makes booking flights and…
WowFare makes booking flights and travel deals feel surprisingly easy. The platform is user-friendly, and I appreciated how quickly I could compare options. It’s a solid choice for anyone hunting for convenient travel planning.
December 13, 2025
Unprompted review
Reply from WowFare
Dear Beheo,
We’re delighted to hear that you found our platform user-friendly and that comparing flight options was quick and easy for you. Making travel planning convenient and stress-free is exactly what we aim for, and your feedback reassures us that we’re on the right track.
We look forward to helping you with your future travel plans!
Warm regards,
Wowfare Team
Please try to avoid this company by all means.
Wowfare- wow like your name. To be honest, If there was a 0 to rate this company, I will be more than happy to rate them with that. I was suppose to have travelled on the 11th of November 2025 to go to Botswana for my brother's funeral. My flight was from Edmonton Alberta leaving at 3:55pm and iwas 3 hours early at the airport. When I arrived at the airport, I was told I could not go through Paris because of my passport, I needed a visa. Ok, since we were early we called Wowfare and told them this is the situation and if they can fix it. They immediately said "no problem" we can fix it and you can leave with the same flight. We went back to the KLM desk to find out if they have the new ticket that was now skipping France going straight from Amsterdam to JHB and then GBE. Klm representative could not find the ticket ,wowfare insisted that the ticket was there. We waited and my flight left without me. Remember , I was going for a funeral. Wowfare said to us to wait for a bit and see what they can do for us for that night. We waited at the airport and no one came back to us to tell us what was happening. I called Wowfare because it was getting late and they were no flights showing on the screen to Amsterdam. Wowfare told me to go home and they will sort this problem and I will travel the next day. The next day , no one calls, I called they told me , you will be leaving tomorrow and you will catch the funeral for your brother on time. Oh wowfare, they made me wait until the next day.- it was already late for me to travel and be at the funeral for my brother. I got an email later from wowfare telling me that my ticket was a no show. Oh wow, a no show? I was surprised. Few days later I call and I talked to a guy called Doug and he wanted me to provide a death certificate for my brother and a relationship certificate. I did provide a death certificate and a relationship certificate my brother is dead and there was nothing like that from his wife.one of the supervisors said, ok fine , Wowfare will give you a voucher, I said fine. The next thing he changes and said you need to give me dates of your next travel. Oh wow, wowfare. I give him the date,he comes back to me and said I need to pay $100+ to book the tickets he had found me. Oh wow, wowfare. This company is unprofessional, the staff were so rude.We took this matter to KLm and we have a case # and KLM is surprised of this kind of behavior from their agent( wowfare) We have all proof and communications and the KLM staff that helped us at the airport can attest that I came 3 hours early and wowfare kept on telling KLM representative that the ticket is ready over the phone at the airport.Good luck wowfare.
December 16, 2025
Unprompted review
Reply from WowFare
Dear Steve,
Thank you for taking the time to share your feedback regarding your recent booking experience. We truly understand how stressful and frustrating this situation has been for you, especially given the circumstances surrounding your travel, and we sincerely empathize with your loss.
After a thorough review of your case, our findings confirm that the airline classified the booking as a No Show due to issues related to the required travel documents. This information was also explained and clarified during your previous contact with our team. As a travel agency, we would like to respectfully clarify that we do not provide visa or passport assistance, as it remains the passenger’s responsibility to ensure all required travel documents are complete, valid, and in compliance with airline and immigration regulations prior to travel.
We also acknowledge that your travel was for a funeral, and in light of this, our team made every effort to accommodate your request. As required by the airline, supporting documents were requested and reviewed. We provided you with available travel options, including a clear breakdown of the applicable fees, which were acknowledged and agreed upon before proceeding.
Based on our records, the exchange was successfully processed in accordance with the agreed terms, and an email confirmation reflecting the new travel date was sent to you once the change was completed.
We understand that this outcome may not have been what you hoped for, and we truly regret the inconvenience and distress this situation has caused. Please know that our team acted in good faith and in full compliance with airline policies while doing our best to assist you during a very difficult time.
If you have any further questions or require additional clarification, we remain available to assist you.
Sincerely,
Wowfare Team
Grace help me find my flight she was…
Grace help me find my flight she was very knowledgeable and very nice and very patient I appreciate her and I will be booking with her again..
December 6, 2025
Unprompted review
Reply from WowFare
Dear Marcus,
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that Grace was able to assist you in finding your flight.
We truly value your trust in us, and we look forward to welcoming you back and assisting you with your future bookings. If there’s anything more we can help you with, please don’t hesitate to reach out.
Warm regards,
Wowfare Team
The Peace did well and well culture.
The Peace did well, she is a good representative.
December 5, 2025
Unprompted review
Reply from WowFare
Dear Ayobamie,
Thank you so much for taking the time to share your feedback. We’re delighted to hear that Peace did well and that you found her to be a great representative.
Your positive experience means a lot to us, and we look forward to assisting you again in the future.
Warm regards,
Wowfare Team
Great customer service
Great customer service. Oliver was very paticnce and kind and explained details in a very professional manner.
December 2, 2025
Unprompted review
Reply from WowFare
Greetings!
Thank you for sharing your wonderful feedback. We’re very pleased to hear that you received great customer service from Oliver. Your kind words about his patience, kindness, and professional explanations are truly appreciated. We will make sure he is recognized for his excellent support. Thank you once again for your trust, and we look forward to assisting you with your future travel needs.
Warm regards,
Wowfare Team
The representative was courteous
The representative was courteous, polite, and respectful. He handled my concern with understanding and a personal touch.
November 18, 2025
Unprompted review
Reply from WowFare
Dear Eda,
Thank you so much for your kind feedback. We’re delighted to hear that our representative was courteous, polite, and respectful, and that he was able to address your concerns with understanding and a personal touch.
Providing this level of care is very important to us, and it’s wonderful to know we met your expectations. If there’s anything more we can assist you with, please feel free to reach out anytime.
Warm regards,
Wowfare Team
Wale was very helpful and when beyond…
Wale was very helpful and when beyond and above in making sure I got a good rate. It's was a great experience. I can't wait to tell other people about my wonderful experience . Thank you for a fantastic experience.
November 24, 2025
Unprompted review
Reply from WowFare
Greetings!
Thank you so much for your wonderful feedback!
We’re delighted to hear that Wale was very helpful and went above and beyond to ensure you received a great rate. It’s truly rewarding to know that you had such a fantastic experience with us.
Your kind words and willingness to share your experience with others mean a lot. We appreciate your trust and support, and we look forward to assisting you again on your future travel plans.
Warm regards,
Wowfare Team
Warm regards,
Wowfare is not focused on customers
Wowfare needs to provide a valid ticket for travel, and when mistakes are made, they should fix them with a re-booked flight(s). The ticket provided by this agency required immigration at an airport where the passenger could not enter the country without a visa and no visa or other passport is held. On the day of travel hours before departure KLM provided us the knowledge of an alternate flight from that airport that would have avoided the issue, but Wowfare did not re-book it adequately nor in time for the passenger to board the flight. The trip was not booked for a vacation or any kind of leisure, but for a funeral. There was enough time to rebook the entire trip and KLM offered up many options to make it on time to the destination, but Wowfare, again, did not make the booking. After spending five hours until 11 pm at the airport waiting for an alternate flight, Wowfare told us we should go home and that someone would call us in the morning. So we left the airport as it was soon to close for the night.
In the morning, no one called. So, I called to follow up, but got no alternate flight booking and was told again that the options they were exploring required airline approval. At that point, they had been seeking airline approval for 16 hours. KLM customer service has told us today that they do not require travel agencies to request approval for changes to bookings. During this process we contacted KLM customer service on two occasions whose agents gave us alternate flights to get to the destination on time for the funeral. However, Wowfare continued to claim that those would require airline approval. Now that the time has passed for the passenger to arrive in time for the funeral we requested a refund on the basis that the ticket was not provided.
November 13, 2025
Unprompted review
Reply from WowFare
Dear Steve,
Thank you for reaching out and sharing your feedback regarding your recent travel experience. We understand how important your trip was and truly regret the inconvenience you encountered.
After thoroughly reviewing the case, our findings confirm that the airline classified the booking as a No Show due to issues with the required travel documents. This matter was also clarified during your previous contact with our team. As a travel agency, please note that we do not provide visa or passport assistance, as it is the passenger’s responsibility to ensure all necessary travel documents are complete and valid before travel.
In accordance with the fare rules of your ticket, the booking is non-refundable in situations involving incomplete or invalid travel documents. Despite this, we made every effort to explore alternative solutions, including offering other flight options to assist you.
At this stage, we have reached out and requested additional supporting documents based on your claim. Once we receive the necessary documentation from you, we will proceed to resubmit the refund request to the airline for further review.
We appreciate your cooperation and patience throughout this process. Should you have any questions or need any clarification, please feel free to contact us anytime.
Warm regards,
Wowfare Team
Thank you to team Wow fare and Kingsley…
Thank you to team Wow fare and Kingsley for the exceptional service delivery via Toronto to Lagos and it’s a round trip. I will come again. Please reach me for the December booking so we can get another good deal. I will ask my friends to come on board.
Thank you
November 5, 2025
Unprompted review
Reply from WowFare
Greetings!
Thank you so much for your wonderful feedback!
We truly appreciate your trust in our service and are grateful for your intention to return and even recommend us to your friends. Your support means a lot.
We look forward to serving you again soon!
Warm regards,
Wowfare Team
Peace was very diligent and worked hard…
Peace was very diligent and worked hard to find us good flights. The only trouble was a form that wouldn't let me put in an entry item, so we had to start the process over again.
November 11, 2025
Unprompted review
Reply from WowFare
Dear Sharron,
Thank you for your feedback! We’re happy to hear that Peace provided diligent service and worked hard to find the best flight options for you. Your comments help us improve our process, and we’re glad Peace was able to assist you through it.
We look forward to serving you again on your next trip!
Warm regards,
Wowfare Team
great customer service
I was very nervous about purchasing my ticket through a travel agency especially after the terrible experience I had last year but I felt at ease with Tamaya. He went above and beyond for me. Thank you.
November 2, 2025
Unprompted review
Reply from WowFare
Dear Jaime,
Thank you so much for sharing your experience! We’re delighted to hear that Tamaya was able to ease your concerns and provide you with great customer service. It’s wonderful to know that he went above and beyond to assist you and restore your confidence in booking with us.
We truly appreciate your trust and look forward to helping you again with your future travel plans!
Warm regards,
Wowfare Team
Reply from WowFare
Dear Hope,
Thank you for sharing your feedback! We’re pleased to hear that you had a positive experience and that our agent was able to assist you kindly and professionally. Your satisfaction is very important to us.
We truly appreciate your support and look forward to helping you again with your future travel plans.
Warm regards,
Wowfare Team
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